Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,609 Reviews)
Rating breakdown 30,609 reviews
5 Stars
26,201
4 Stars
3,463
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product.
(
1,138 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Great choice of latest and greatest!
on March 10, 2025
Posted by: H7124N
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is totally worth it. The Audio eraser is awesome for clearing up background noise in recordings, and the night video feature makes your videos look great even in low light. The 120 HZ display and Snapdragon 8 Gen 3 make everything feel super smooth, and the battery lasts all day. Plus, the fast charging gets you back up and running quickly. If you’re looking for a phone with solid performance and great camera features, this one’s a winner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product
on March 10, 2025
Posted by: Loveshop13
[This review was collected as part of a promotion.] I like this phone because is very nice
Samsung make good products
I loved
Samsung make good products
I loved
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome design and faster than ever
on March 10, 2025
Posted by: Vishalk
[This review was collected as part of a promotion.] It is navigating seamless actions across apps quickly. Gives AI assisted Now Brief. New feature of Audio Eraser is amazing too. Very happy with the new product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing much different, but it's light and nice
on March 10, 2025
Posted by: Srvhvvj
[This review was collected as part of a promotion.] Its power is impressive.......,.,.,.....,,.........,,.........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing update
on March 10, 2025
Posted by: Jess3Galaxy
[This review was collected as part of a promotion.] The phone excels in performance, battery life, and display quality, making it a top choice for power users. For me, upgrading from the Galaxy S23 Ultra to the Galaxy S25 Ultra was worth it. I'm enjoying every feature! (I'm using it for school and work.)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 10, 2025
Posted by: goldenbear
[This review was collected as part of a promotion.] Phone is easy to use and setup. It looks great. It is very intuitive when setting up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than its competition
on March 10, 2025
Posted by: Trey101
[This review was collected as part of a promotion.] This is probably the best overall phone I have ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I Love the Galaxy Phones
on March 10, 2025
Posted by: Thisisme
[This review was collected as part of a promotion.] I have been using the Samsung galaxy series since the S3 and I love them all.
Moving to a new phone is remarkably easy with backup and restore.
Sadly, some apps are obsolete when I move to a new phone, sad but expected. What I did not expect is the amount of current popular apps that are not working or not working properly on my new phone. I have spent so much time trying to get work around for existing stuff that I have spent much time learning new features. Trying to do new stuff tends to break simple things. Right now hitting the home button takes me to the last page, not my home page. I'm sure there is a fix but I have already spent too much time researching. I am not sure this was full tested for bugs or regressions before it was released
Moving to a new phone is remarkably easy with backup and restore.
Sadly, some apps are obsolete when I move to a new phone, sad but expected. What I did not expect is the amount of current popular apps that are not working or not working properly on my new phone. I have spent so much time trying to get work around for existing stuff that I have spent much time learning new features. Trying to do new stuff tends to break simple things. Right now hitting the home button takes me to the last page, not my home page. I'm sure there is a fix but I have already spent too much time researching. I am not sure this was full tested for bugs or regressions before it was released
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hey there ThisisMe, we appreciate you takiing time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that new devices can take an adjustment period as you integrate the updated and redesigned features in to your daily usage. We have provided a link to a troubleshooting guide to help you with the apps that are not operating as intended or expected. We have also shared a link to the Samsung Support Team to help you if this experience continues and help you best adjust the settings for your home page. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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Written by a customer while visiting Samsung US