Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,355 Reviews)
Open Ratings Snapshot
Rating breakdown 27,355 reviews
5 Stars
23,450
4 Stars
3,034
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
This product great
on May 25, 2026
Posted by: Shadeshop
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most powerful Android smartphones available today, combining premium design, top-tier performance, advanced AI features, and an exceptional camera system. Samsung has refined its flagship formula rather than reinventing it, resulting in a device that feels polished, fast, and incredibly capable. ered by Qualcomm's Snapdragon 8 Elite processor, the phone handles multitasking, gaming, and demanding applications with ease. Samsung's AI enhancements, integrated with Google Gemini and One UI 7, add useful features such as cross-app actions, intelligent search, and personalized daily summaries.
The camera system remains among the best on any smartphone. The 200MP main camera captures detailed, vibrant images, while the upgraded 50MP ultrawide lens improves landscape and low-light photography. Video recording is equally impressive, with enhanced HDR capabilities and professional-grade editing options.
Battery life is excellent thanks to the 5,000mAh battery, easily lasting a full day of heavy use. However, charging speeds remain behind some competitors, and Samsung's decision to remove Bluetooth functionality from the S Pen may disappoint long-time Ultra fans.
Overall, the Samsung Galaxy S25 Ultra earns a 9/10. It may not be a revolutionary upgrade over the S24 Ultra, but it remains one of the best Android phones money can buy. If you're upgrading from an older device, you'll
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone camera pixel decrease.
on May 25, 2026
Posted by: Yellowqueen
[This review was collected as part of a promotion.] Galaxy AI is so crazy in advance the phone itself runs smoothly everything is great but mostly what I use it for is for camera I do notice that the camera pixel does slow down within time before the year ends my camera is looking blurry and not focusing as great as it should be really at the beginning.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, sturdy
on May 25, 2026
Posted by: WolfMom
[This review was collected as part of a promotion.] I use my Samsung Galaxy 25 for everything! Photos, games, streaming, work emails and more. It is highly functional, user friendly and has great features. I have not, as of yet, used the Samsung AI function very much.
It is a good size, easy to find accessories for and sturdy. Great product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the cameras and they speed of the phone
on May 25, 2026
Posted by: Campsha
[This review was collected as part of a promotion.] I use mine to play.games alot on the weekends and its great for all my online forms for work
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy S25 ultra
on May 25, 2026
Posted by: FeloTerrorizerPR
[This review was collected as part of a promotion.] It's a great phone, no one can beat the galaxy s25. I can do anything envolve in my diary life. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone works better
on May 25, 2026
Posted by: Elguero
[This review was collected as part of a promotion.] Good phone and works well has a lot of new features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love the s pen
on May 25, 2026
Posted by: pookspooks
[This review was collected as part of a promotion.] So I got my phone when it first came out about 1.5 years ago. Still going strong and as fast as day 1.
The new updates keep rolling out. Galaxy AI for android auto is the best.
The best feature is the s pen. I'm always writing notes and drawings for work. Makes it do much easier and the pen has its own holder inside the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone.
on May 25, 2026
Posted by: W0203470
[This review was collected as part of a promotion.] This is the best phone I had so far. I exclusively buy Galaxy phones. I have other phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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