Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,208 Reviews)
Open Ratings Snapshot
Rating breakdown 27,208 reviews
5 Stars
23,363
4 Stars
3,018
3 Stars
517
2 Stars
146
1 Star
164
86%of customers recommend this product. 
(
1,076 out of 1,247
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4 out of 5
4
This product has great features
on May 25, 2026
Posted by: cass727
[This review was collected as part of a promotion.] Galaxy AI is great, I just wish the battery life was better. Over all great phone with amazing features
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not deprived of ram
on May 25, 2026
Posted by: Jbuu777
[This review was collected as part of a promotion.] Usually companies have a habit of designing a capable device and then depriving it of ram.
Not only did Samsung use recycled materials for the case but the standard 12gb of ram is more than enough for anything you would want to do with this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy S25 Ultra
on May 25, 2026
Posted by: Trrypoer74
[This review was collected as part of a promotion.] After seven months with the Samsung Galaxy S25 Ultra, it’s become clear: this isn't just a phone, it’s a powerhouse. If you’re looking for a device that keeps up with a high-intensity lifestyle without the "fluff," this is it.
​The Experience: Why It Wins
​After putting it through the wringer for over half a year, the S25 Ultra has solidified its place as the superior choice. Here is why it feels like the right move:
​A "Streamlined" Powerhouse: There’s a satisfying efficiency to this device. Whether you’re running complex simulations, managing detailed project data, or just coordinating the day-to-day for the family, it handles everything without a stutter. It’s clean, fast, and does exactly what you tell it to do, when you tell it to do it.
​The Display Advantage: That 6.9-inch Dynamic AMOLED 2X screen isn't just big; it's a window into your work. The anti-reflective coating is a genuine game-changer, making it readable even in the harshest outdoor light. It’s vibrant, sharp, and puts most other screens to shame.
​Built-in Precision: The S Pen isn't just an accessory; it’s an extension of your workflow. For someone who values technical precision and mapping out data, having that level of control right inside the chassis is something you just don’t get with other phones.
​Titanium Durability: It feels solid. After seven months of real-world use, the titanium frame has held up perfectly. It’s lighter than previous iterations, yet it feels like it can handle anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on May 25, 2026
Posted by: Plutie
[This review was collected as part of a promotion.] I nothing but great things to say about my phone the compatability with all smart things and I have many that my phone is connected to not only it connects well they also flow very well I love my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra is a great device
on May 25, 2026
Posted by: Aredding1010
[This review was collected as part of a promotion.] My Samsung Galaxy S25 Ultra is a premium Android featuring a 6.9-inch Dynamic AMOLED 2X display, the Snapdragon 8 Elite processor, up to 1TB of storage, and an advanced quad-camera system. It has The Galaxy AI works exceptionally well on the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an awesome phone!
on May 25, 2026
Posted by: Love48shop
[This review was collected as part of a promotion.] This phone is an awesome device. The camera is outstanding as well as the use of AI. I love being assisted completing tasks using my AI features. The display is crystal clear and the audio is crisp.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on May 25, 2026
Posted by: Akreviewer
[This review was collected as part of a promotion.] The S25 Ultra isn't just a phone; it’s a multifaceted tool. Whether I’m using it for school to stay organized, gaming during downtime, or leveraging Galaxy AI to streamline my workflow, it consistently delivers. If you want a device that refuses to compromise on power or intelligence, this is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but has usb issues
on May 25, 2026
Posted by: Samsungfan1978
[This review was collected as part of a promotion.] This is the best phone I've owned and probably the best android phone, but both this and the S24 suffer from USB charging issues and moisture detected false positives
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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