Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(27,948 Reviews)
Rating breakdown 27,948 reviews
5 Stars
23,965
4 Stars
3,107
3 Stars
535
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
2
Is not that I expected
on February 25, 2025
Posted by: Texanrican
[This review was collected as part of a promotion.] Worst than previous versions. I do not recommend it.
Value
2
Response from Samsung USBy R&R Team, February 26, 2025
Hi there Texanrican, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and how frustrating it can be when your device is not operating as intended or expected. Without knowing the details of your frustration, we have provided a link to the Samsung Support Team. They can work with you one on one through chat to resolve these matters, and help you have the best possible experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade after 7 years
on February 25, 2025
Posted by: Gwph83
[This review was collected as part of a promotion.] Really wish the stylus still worked with the camera like my Note 9. Camera works great. Speakers are super good. Overall happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Smartest Phone Yet!
on February 25, 2025
Posted by: Isaac1
[This review was collected as part of a promotion.] The S24 Ultra is hands down the best phone I've used. Everything feels super smooth, thanks to Seamless Actions Across Apps- jumping between tasks is effortless. The Now Brief feature is a lifesaver, giving quick summaries of long texts so I don't waste time. And the Audio Eraser? Game-changer! It cleans up background noise in videos, making recordings sound pro-level. The camera is insane, the battery lasts all day, and the Al features actually make life easier. If you want the best of the best, this is it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
takes better pictures than you take decisions...
on February 25, 2025
Posted by: LovelyS25ultra
[This review was collected as part of a promotion.] Snapping photos like a pro, because my Samsung Galaxy S25 Ultra makes every shot a masterpiece! 📸 #SamsungMagic #S25Ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The upgrade from the S24 ultra
on February 25, 2025
Posted by: Azzure
[This review was collected as part of a promotion.] One thing that really stands out with the S25 Ultra is how effortlessly everything works across different devices. Whether I’m switching from my PC to my earbuds, picking up where I left off happens instantly. There’s no annoying lag, no extra steps just a smooth transition that feels so natural it’s almost unfair. It’s the kind of feature you don’t think about until you experience it, and then you wonder how you ever lived without it.
The new Now Brief feature is another highlight. Instead of bouncing between apps to check my alarms, calendar, routines, and weather, everything is neatly displayed in one place. It’s simple, but it makes a huge difference in keeping my day organized without effort.
When it comes to getting things done, the S25 Ultra makes life easier. The display is big, bright, and responsive, which is perfect for writing, research, or multitasking with multiple apps open at once. Streaming is buttery smooth, with crystal-clear visuals and great sound, especially when paired with Samsung’s earbuds.
What really sets this phone apart is how effortlessly it fits into my day. I don’t have to think about connecting devices, syncing notifications, or manually switching between screens it just happens.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product.
on February 25, 2025
Posted by: Mwmwmw
[This review was collected as part of a promotion.] I've had a galaxy since 9+. This is the best yet. It's fast across all apps and battery life is great. It does everything I need it to do and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on February 25, 2025
Posted by: lwhit29
[This review was collected as part of a promotion.] Great speed and tradition. Smooth syncing to Samsung pro buds and watches
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool tech and tech that needs improvement
on February 25, 2025
Posted by: Ste29wil
[This review was collected as part of a promotion.] I like the speed of the phone. Still trying to figure out how to get great battery life. I listen to youtube all day. Wish the s pen had Bluetooth figure. Love how vibrant and bright the screen is and I like the AI figures too.
Value
4
Written by a customer while visiting Samsung US