Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,345 Reviews)
Open Ratings Snapshot
Rating breakdown 27,345 reviews
5 Stars
23,441
4 Stars
3,033
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4 out of 5
4
Love this phone
on May 25, 2026
Posted by: Art3mis
[This review was collected as part of a promotion.] This phone has some great features including but not limited to: an amazing camera, seamless integration with other devices in the ecosystem (even some that arnt) and amazing AI driven software that can take notes edit images or even come up with completely new ones... best phone ive ever had
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 25, 2026
Posted by: AuntKaki
[This review was collected as part of a promotion.] My Samsung S25 Ultra is everything I need it to be and more. It takes great pictures. Galaxy AI works great. The sound and picture quality is fantastic. And the device is durable enough to withstand the many drops it has taken even with cheap cases.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing!
on May 25, 2026
Posted by: Lovesamsungphones
[This review was collected as part of a promotion.] The Samsung s25 ultra is an amazing phone with a bunch of built-in features. The way I can customize my locks creen as well as my home screen is beyond any words. I also like how galaxy AI is integrated into the system. I just it to put my timers, alarms, and to further explain what I am seeing. Overall the products is 10/10 and cant wait to get my hands on the latest model with the privacy screen. Changes the whole phone world!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on May 25, 2026
Posted by: PickMe
[This review was collected as part of a promotion.] Great features all i really want is the visa gift card so I can buy the parts needed to get my truck running.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Recommend to friends! Reliable w/ great features
on May 25, 2026
Posted by: Ati2626
[This review was collected as part of a promotion.] Samsung products are far and above any other product out there on the market. Instead if other AI products I used Galaxy AI and it saves me time and provided accurate information. It helps find the products I'm looking for (for example a specific watch), with the best prices and availability. It is reliable and the phone battery is amazing compared to other company products. The camera is by far superior to other phones and overall the features make it a valuable product. I always recommend it to family and friends and have turned quiet a few of them into samsung and galaxy AI lovers now!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on May 25, 2026
Posted by: Lunabear0
[This review was collected as part of a promotion.] I love everything about this phone and its software. With the pen im able to create art on the go. Thanks to Galaxy AI im able to turn my art into anything I want as well as get new ideas. I will always stick with galaxy s series phones because they are truly amazing and keep getting better through out the years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra Love it!!
on May 25, 2026
Posted by: Nelle90
[This review was collected as part of a promotion.] Love this device. Great camera quality and amazing sound. Phone is so much louder than I thought it would be. Easy to use .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Miss the old ways
on May 25, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I love my phone. The picture quality is phenomenal. The streaming quality is top notch. The AI feature helps me with so much in my every day life from responding to emails to posting on social media. The one thing I miss is the ability to set individual ringtones for text messages and notifications.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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