Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,352 Reviews)
Rating breakdown 28,352 reviews
5 Stars
24,315
4 Stars
3,151
3 Stars
543
2 Stars
159
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
Love my S25 Ultra.
on March 31, 2025
Posted by: AuraJen
[This review was collected as part of a promotion.] The one less star is for the color. It is a little lacking in comparison to the picture. It looks more silver than jade green. However, it is a fantastic phone. The battery lasts all day, sometimes more than a day. Switching from my old phone was a breeze. I thought I would have to start over but everything popped up settings wise and I was able to find all my apps and files really easily. It was not so easy with my last phone which was a Motorola. I am very impressed with this phone. I think Samsung has won a new forever customer. ❤️
Value
4
Response from Samsung USBy R&R Team, April 1, 2025
Hi there AuraJen, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the usage and capabilities of your new device. We do recommend protective cases on all devices to help protect from any accidental bumps and drops. This can also help you express your personal sense of style and love the appearance of your device fully. We have provided links to the full device manual and the Samsung Support Team for your convenience. These resources can help you discover the full capabilities including the features of Galaxy AI and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: Simply Wow.
on March 31, 2025
Posted by: kona808
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a true powerhouse! The camera delivers stunningly sharp and focused pictures, and the zoom capabilities are incredible. Performance is buttery smooth, handling everything I threw at it with ease. The UI is intuitive and a joy to use. Battery life is fantastic – I can easily go all day without needing a charge. Overall, I'm extremely impressed with the S25 Ultra. It's a top-tier phone that lives up to the hype.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely get it!
on March 31, 2025
Posted by: Toya_86
from Lagrange, GA
Expertise:Expert
I definitely love my Samsung S25 Ultra! I got the grenade one and it is gorgeous. I have always been a Samsung user and I am glad I was able to wait on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly Surprised
on March 31, 2025
Posted by: Jake2205
[This review was collected as part of a promotion.] I've been a die hard user of the z fold line since the fold 2. I recently had to switch carriers and the s25 Ultra was offered for a price I just couldn't refuse. I thought for sure I would miss my fold but wow, I'm impressed!
This is the single smoothest smartphone experience I've ever had. Everything works seamlessly, the camera is incredible, and the speakers are mind blowing. Even physically, the phone is downright beautiful. I'm not looking back. Samsung has officially converted me back to an s series user!
The Now Brief is a feature I didn't know I needed. Now I find myself checking it multiple times a day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Ultra Line Up Phone
on March 30, 2025
Posted by: SALM3XJR
[This review was collected as part of a promotion.] The extended battery life is exceptional. The concise briefing feature is a valuable scheduling aid. The AI writing assistant significantly improves message and email composition. The camera represents a substantial upgrade over its predecessor. Face unlock speed has also been enhanced.
This is an outstanding device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth and bright display
on March 30, 2025
Posted by: Myacidninja
[This review was collected as part of a promotion.] Perfectly smooth in its entire design and function. The now brief is good to see upcoming events and has an amazing camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Efficient
on March 30, 2025
Posted by: Delajj
[This review was collected as part of a promotion.] I love my new Samsung S25. Camera is amazing. The phone is super fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The next level
on March 30, 2025
Posted by: Timesaver
[This review was collected as part of a promotion.] I just upgraded from an S22 which I thought was a great phone. This new S25 Ultra is next level. The whole family upgraded. The speed and new features are awesome. My wife is all giddy she has a stylus again. The next few years should be awesome. I send out a devotion on 3 platforms each morning. Getting everything set up for tomorrow was a breeze and seemless. I shaved 10 minutes off the initial time with no issue. I'm gonna make some adjustments to see how much more time this new puppy can save me. Can't wait to get more familiar with this lightning rod.
Value
5
Written by a customer while visiting Samsung US