Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,116 Reviews)
Open Ratings Snapshot
Rating breakdown 27,116 reviews
5 Stars
23,290
4 Stars
3,005
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
My S25 ultra
on May 25, 2026
Posted by: MyHeiferS24U
[This review was collected as part of a promotion.] I've had Samsung phones since the Samsung Note started. And every version since has been increasingly better. The S25 so far does not disappoint. AI by far is more helpful than I thought it might be. Photo editing is just wonderful. Streaming is just a breeze ans enjoyable. Movie playing and casting is particularly effortless and with out a glitch. This device is mostly for personal use although it helps me at work. Multy tasking is a most to have, never let's me down. The S25 Ultra, istruly a remarkable divice. Battery is exceptional, lasts me all day and then some. To be truthful to be able to use all the features is probably not feasible or other words they will be used but not all at once or at least not in all it's potencial.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Ash0530
[This review was collected as part of a promotion.] I originally bought this phone for the camera and was very happy with it, galaxy ai is super helpful when editing photos I love that I can use this feature instead of having to use a different photo editing tool!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has a ton of great features
on May 25, 2026
Posted by: TwistaJ90
[This review was collected as part of a promotion.] I use this phone to run my salon business. Its super efficient and keeps everything organized for my personal life and business. I highly recommend this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You need this phone!
on May 25, 2026
Posted by: ScottyBoy57
[This review was collected as part of a promotion.] I love my Galaxy phone.
It has tons of features.
I use Galaxy AI to colorize a black& white photo taken in 1967 of my Day, my 2 brothers and me. It turned out awesome!
Don't settle for mediocre, Samsung Galaxy is what you need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on May 25, 2026
Posted by: Darthvenom
[This review was collected as part of a promotion.] I've bought Galaxy phone's since Galaxy they have been good phones. They cover everything I need, and I have enjoyed the use of the Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 25, 2026
Posted by: HarleyUG
[This review was collected as part of a promotion.] Great phone with great power. Love the phone best one I've own
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone I've owned!
on May 25, 2026
Posted by: SBgoats
[This review was collected as part of a promotion.] I've been using galaxy phones for over a decade now, and my S25 Ultra has been awesome.
I'm out in rough terrain every day for work and this phone truly is a robust workhorse. The number of times it's been stepped on by my goats or chewed on by my cows is ... a lot. It keeps on ticking!
With the latest update, Galaxy AI has become more a companion to my daily life. I'm learning to use it to make my business life easier and keep track of my client expectations and experiences.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smartphone That Quietly Rewrites the Rules
on May 25, 2026
Posted by: Bschouviller
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands down one of the most impressive smartphones Samsung has ever created. From the premium titanium design to the incredibly smooth performance, everything about this phone feels polished and powerful. The display is absolutely stunning with vibrant colors, amazing brightness, and buttery-smooth scrolling that makes every app and video look incredible.
The camera system is where this phone truly shines. Photos come out sharp, detailed, and natural in almost any lighting condition. Night photography is especially impressive, and the zoom capabilities still feel unreal. Whether you’re taking casual pictures, recording videos, or capturing distant subjects, the S25 Ultra delivers professional-level results with very little effort.
Performance is lightning fast. Apps open instantly, multitasking is effortless, and gaming runs flawlessly without lag or overheating. Battery life is excellent as well, easily lasting through a full day of heavy use. Fast charging makes it even better because you spend less time plugged in and more time using the phone. Samsung’s software experience feels cleaner and smarter than ever, and the AI features actually add useful functionality instead of feeling gimmicky. The S Pen is still a standout feature that makes productivity, note-taking, and photo editing incredibly convenient.
Overall, the Galaxy S25 Ultra feels like the complete package. It combines power, design, camera quality, battery life, and premium featur
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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