Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,865 Reviews)
Rating breakdown 28,865 reviews
5 Stars
24,738
4 Stars
3,228
3 Stars
555
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Fastest Phone I've ever used
on June 23, 2025
Posted by: Ricpco
[This review was collected as part of a promotion.] "The Fastest Phone I've Ever Used"
I've owned quite a few flagship phones over the years, but the Galaxy S25 Ultra easily takes the crown as the fastest and most responsive device I’ve ever had in my hands.
Performance:
The new Snapdragon 8 Gen 4 (or Exynos equivalent, depending on region) paired with up to 16GB RAM delivers absolute top-tier speed.
Whether I’m gaming, multitasking, editing photos, or switching between heavy apps – zero lag, smooth transitions, and lightning-fast load times.
Battery + Charging:
I was surprised by how well the 5000mAh battery holds up despite the power.
Fast charging gets me from 0 to 100% in under an hour — a game-changer when I’m in a rush.
Display:
The 6.8” AMOLED QHD+ 120Hz display is just stunning.
Super bright, crisp, and buttery smooth. Perfect for videos, games, and just scrolling.
Camera:
The camera system is beyond versatile. The 200MP main sensor, telephoto zoom, and night photography are legit insane.
AI enhancements are subtle but smart — the photos don’t look over-processed.
Software:
One UI 7 feels refined, minimal lag or clutter.
Love the AI features for summaries, voice notes, and camera suggestions — they actually work well without getting in the way.
Final Thoughts
If speed and performance matter to you — this is THE phone. The Galaxy S25 Ultra is not just fast — it’s ridiculously fast. Everything feels instant, and for someone who values efficiency, it’s incredibly satisfying. Easily my favorite phone yet.
If speed and performance matter to you — this is THE phone. The Galaxy S25 Ultra is not just fast — it’s ridiculously fast. Everything feels instant, and for someone who values efficiency, it’s incredibly satisfying. Easily my favorite phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great performance, great battery life
on June 23, 2025
Posted by: Tatertot
[This review was collected as part of a promotion.] I’ve had the S25 Ultra for about a month and it’s been awesome. The Galaxy AI features are really impressive being able to remove people from photos and translate calls in real time is super useful. Battery life is great too, I can easily get through the day with some light gaming, texting, and watching shows. The screen is beautiful, and overall the phone feels fast and premium. It's definitely worth every cent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Meh, just meh.
on June 23, 2025
Posted by: Anthony B_OKC
Lets count how many features Samsung has removed over the years shall we. 1. SD card slot (for an Ultra model thats just a no no). 2. Headphone jack 3. Bluetooth support on the S-Pen.
Response from Samsung USBy R&R Team, June 24, 2025
Hello Anthony B_OKC, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when features you have relied upon have been changed on your device, and we would love to help you discover additional methods of accomplishing your goals. For the micro SD card slot you mention, the removal has been an effort to enhance the durability and water resistance of your device. This has the added benefit, when using cloud based storage expansion, you can access your data on any of your Samsung devices in your ecosystem. For the headphone jack, you would still be able to use your favorite wired headphones, and would need to use a USB-C to headphone jack adapter to plug directly in to your charging port. We have provided a link to an article to hel;p you integrate the redesigned S Pen features in to your usage. Lastly, we have provided a link to the Samsung SUpport Team if you haev additional questions about your device, or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Freee is for me
on June 23, 2025
Posted by: Henry
I excited to give e this a try if it's free it's for me
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever
on June 23, 2025
Posted by: MRAPC8
[This review was collected as part of a promotion.] this is the best phone ever , takes amazing pictures amd videos, phone display is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phenomenal phone
on June 23, 2025
Posted by: SamsungMakeforJake
[This review was collected as part of a promotion.] I am loving the access and capabilities of the New Samsung Galaxy Ultra. It continues the seamless integration with smart things while advancing in its capabilities. The Galaxy AI provides both helpful photo editing, note organization, and audio clarity. I have thoroughly enjoyed the familiarity of a well built Samsung phone while noticing the helpful upgrades.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung s25 ultra
on June 23, 2025
Posted by: scottdar001
[This review was collected as part of a promotion.] It has amazing battery life last 2 days for me. I have always been a big fan of the ui and it keeps getting better. The Galaxy AI features along with the s pen are really good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase I've made on Samsung
on June 23, 2025
Posted by: Alldayeveryday
[This review was collected as part of a promotion.] This phone is amazing! Great battery life, has amazing feel while holding it, and I love the stylus. The Galaxy AI system is also great! I Especially love the drawing assist. It's great that it can create a beautiful picture from my chicken scratches or from text inputs. But, continuing on the s25 ultra is light, fits in my pockets easily and is just overall a great phone. Best phone purchase I've made in a while!
Value
5
Written by a customer while visiting Samsung US