Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(27,327 Reviews)
Rating breakdown 27,327 reviews
5 Stars
23,425
4 Stars
3,031
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Great phone with nice features
on May 25, 2026
Posted by: Cheekybass
[This review was collected as part of a promotion.] Love this phone. Updates are frequent with the latest updates. AI is useful with multiple functions on this phone. Would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 25, 2026
Posted by: Luckylyfweavee
[This review was collected as part of a promotion.] This is the best phone I've ever had, graphics, processing, having a stylus, photo quality, and the ai features are amazing. The ai features specifically allow me to look up things with ease and also allow me to draw cool pictures with my stylus! 100/10 cant wait to upgrade to a newer one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Phone
on May 25, 2026
Posted by: Whoisyourdaddy
[This review was collected as part of a promotion.] This phone has great features including AI being very helpful. The camera system is most excellent. My reason for a 4 star rating vs 5 is the numerous updates that change location of things settings and other nuances without my permission. It's like you need to learn how to operate your phone again after some updates. Not acceptable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 25, 2026
Posted by: Mathis2014
[This review was collected as part of a promotion.] Galaxy AI has helped tremendously with work task.
Streaming any service is amazing with zero lagging and exceptional video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, been a Samsung user my whole life!
on May 25, 2026
Posted by: James10
[This review was collected as part of a promotion.] Love my S25 Ultra, has amazing features especially tbe camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy and great features
on May 25, 2026
Posted by: BigCeez6
[This review was collected as part of a promotion.] Great features, including videos, and the app runs very smoothly. Had this phone for over a year. For now, I am keeping this phone and I won't upgrade it for now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Durable and usually reliable
on May 25, 2026
Posted by: RavynBlack
[This review was collected as part of a promotion.] I've noticed the battery life fluxuate from lasting all day to half a day with the same use. Finger print reader isn't always great but it doesn't have any other issues
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures
on May 25, 2026
Posted by: JaKLb50
[This review was collected as part of a promotion.] AI is OK but intrusive imo. Great phone overall. Pictures are great
Value
5
Written by a customer while visiting Samsung US