Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,595 Reviews)
Open Ratings Snapshot
Rating breakdown 30,595 reviews
5 Stars
26,190
4 Stars
3,460
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Loving The AI features
on July 28, 2025
Posted by: Andiemerry
[This review was collected as part of a promotion.] I switched from the ZFold5 (also a great phone) to the S25 Ultra and it does not disappoint. It's fast, the camera is great, and Galaxy AI is so helpful! One of the features I really like is turning on the camera and using Galaxy AI to help me identify what I'm looking at while I'm gardening. It's one of my favorite hobbies and using AI to help me identify issues with my plants had really helped me step my gardening game up!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Nice upgrade from the S22 Ultra
on July 28, 2025
Posted by: Waltdig
[This review was collected as part of a promotion.] Great phone! I love the Galaxy AI features. I use Gemini all the time and it is very helpful with researching. I was worried it wasn't going to be worth upgrading, but it really was. The camera is better too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone upgrade
on July 28, 2025
Posted by: Superman1
[This review was collected as part of a promotion.] The Galaxy AI is useful in Google Translate when over in Europe, the web speeds are faster and a definite upgrade from my S23 Ultra. I love this phone and it's much faster to upload and download. Highly recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it, long time Galaxy user
on July 28, 2025
Posted by: MochaDelight
[This review was collected as part of a promotion.] I love this phone! I'm a long time galaxy note user. I love the color, I love the sleekness of the phone. The camera is awesome. I can zoom really close up and it doesn't look grainy. I've had limited uses for Gemini/Ai, but it has worked well for me. Of course i use my stylus when I want/need to sign something or if I need finer details. 10/10 would highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has a excellent camera
on July 28, 2025
Posted by: Lovethegalaxylife
[This review was collected as part of a promotion.] I love to stream. I LOVE THE BEAUTIFUL PICTURES IT TAKES IT MOVES QUICKLY
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of all phones I have ever owned.
on July 28, 2025
Posted by: Mav3ricK21
[This review was collected as part of a promotion.] I've been a loyal Samsung user for the past 15 years, and the Galaxy S25 Ultra is by far the most advanced device I’ve ever owned. It outperforms the competition in nearly every category. The camera is simply outstanding—perfect for capturing sharp, vibrant photos on the go. I also love the built-in S Pen, which makes multitasking and taking notes incredibly convenient.
What truly sets this phone apart is Galaxy AI. I use it daily for work—drafting emails, translating documents, summarizing notes—and it has seamlessly integrated into my routine. Whether I'm organizing my calendar or using voice commands to streamline tasks, Galaxy AI is a game-changer. This device enhances both my productivity and personal life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Absolutely a beast.
on July 28, 2025
Posted by: AppleKrisp
[This review was collected as part of a promotion.] This phone? A monster.
The Samsung Galaxy S25 Ultra isn’t just top-tier — it’s the final boss of smartphones. From the moment you pick it up, it flexes everything: power, precision, and straight-up perfection.
✅ Camera: 200MP of “I didn’t even try, and it still looks cinematic.”
✅ Performance: Snapdragon 8 Gen 4 + 12GB RAM = Zero lag, all gas.
✅ Display: 6.9" AMOLED? It’s like holding a window to the future.
✅ Battery: All-day stamina. Fast charging is faster than your ex’s excuses.
✅ Software: One UI 7? Smooth, clean, and finally makes Android feel like luxury.
BUT…
Even perfection sweats a little under pressure. Push it hard — gaming, 4K filming, or juggling a dozen apps — and yeah, it gets a bit toasty. Not "fry-an-egg" hot, but warm enough to notice. Is it a dealbreaker? Not even close. Just proof this beast is putting in work.
If you want power without compromise, visuals that slap, and a flex piece in your pocket?
This is the phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the only thing your missing in your life!
on July 28, 2025
Posted by: ChefJoe
[This review was collected as part of a promotion.] First off, the features that come on this phone are crazy and like nothing they have done before. I use Gemini everyday to help me out with simple task and even difficult ones. Who would of thought I have my own super genius/best friend in my pocket. Watching videos is like no other. Gaming with lagging a thing in the past. Photo lover your in for a treat because this camera is off the charts. I love my new phone and I'm so glad I made the switch. Thanks Samsung for the ultra fast, ultra dope, 25 ultra!!! I still haven't came across all features. Everyday is something new I'm learning. I love it!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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