Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(27,319 Reviews)
Rating breakdown 27,319 reviews
5 Stars
23,417
4 Stars
3,031
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
Great camera but S24 might be better
on May 25, 2026
Posted by: dmace9
[This review was collected as part of a promotion.] I mostly use my phone for streaming and concert recordings. The camera featuresis great but i feel like s24 ultra had a slightly better camera. Galaxy AI is a feature that was helpful for me when i needed to do quick fix. But my main usage is the camera and video functions for when i go to concerts. I hope it could be more clear when zooming further out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
That Look
on May 25, 2026
Posted by: Traveling25
[This review was collected as part of a promotion.] Traveling as I would with samsung galaxy S25 ultra. No, not a new one but and new old one. The Galaxy s25 ultra is as a professional walking, doing , and strategically adapting to the environment around-the-clock. Oh, should I take notes? Maybe a picture can tell a thousand words. Savvy people, Strut s 25 ultra or Strut the s 26 ultra either way, with a galaxy S25 ultra, your in a universe all by yourself. So , take out the telescope and notice that samsung star..
Inviting, innovative and unique to its name...
S25 Ultra that look!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on May 25, 2026
Posted by: Draley2526
[This review was collected as part of a promotion.] Good like ot good price great Phone
Nice awesome wonderful great Phone
Nice awesome wonderful great Phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Supporting everything Samsung
on May 25, 2026
Posted by: AllthingsSammysung
[This review was collected as part of a promotion.] Where to begin? I absolutely love that Samsung keeps upping the game with every model coming out. The great quality is amazing I have never been disappointed. The stylish sleek look of the Galaxy S25 Ultra with stylus is extremely user friendly easy. Galaxy Ai assist is a beautiful addition. I use my S25 ultra for work, leisure and every day uses. The camera helps me sharing stellar pictures promoting the photography, creating meaningful memories and content to post on social media platforms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You plactically have a COMPUTER on your hands
on May 25, 2026
Posted by: justakidfromchicago69
[This review was collected as part of a promotion.] With the use of AI on my Samsung S25 Ultra without a doubt has helped me to have more confidence in myself when it comes to my wife's IMMUNOTHERAPY TREATMENT she's going through by understanding how it works on your IMMUNE SYSYTEM and the VERY POSITIVE RESULTS SHE'S HAD JUST FROM HER FIRST THERAPY, THANK GOD, AMEN 🙏
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed
on May 25, 2026
Posted by: Dinamalaya143
[This review was collected as part of a promotion.] I use my device for everything and don't even really need a computer. I steam music while playing games and submitting my work documents and reports on my device. I take great photos which I'm able to edit and enhance using the features from my device and stay on top of all my 6 emails at the same time. Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is resilient
on May 25, 2026
Posted by: Fiscalfemme
[This review was collected as part of a promotion.] Its long lasting and manages falls well..its full of features though I wish it had more accessible UI sometimes and more optimized and personalization. I hate the lack of earphone jack. I like listening to music without Bluetooth sometimes
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The back camera doesn't work at all
on May 25, 2026
Posted by: Derio86
[This review was collected as part of a promotion.] The phone is nice but it's probably getting returned because the back camera doesn't work at all
Value
3
Response from Samsung USBy R&R Team, June 2, 2026
Hey Derio86, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the camera app on your device if you are not able to capture photos or videos with your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
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Samsung Community
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Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US