Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,926 Reviews)
Rating breakdown 28,926 reviews
5 Stars
24,790
4 Stars
3,233
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
S25 ultra on getting better
on July 22, 2025
Posted by: Hellking07
[This review was collected as part of a promotion.] This is my first Samsung phone and I have lots of expectations for it. In past I have always used OnePlus and decided to switch to Samsung S25 ultra. I am amazed with the UI and the features it includes in the device and it's a little change from fast charging on OnePlus 9 pro but love that a full charge can lasts me whole day and more with my day to day use. I am still getting use to new features and exploring many more to come.
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hi there Hellking07, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the inital setup and usage of your device, and finding it an easy transition to the new operating system. We have provided links to the complete manual for your device to help you with the different features of Galaxy AI among others, and to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Equipo muy resistente y con un excelente procesado
on July 22, 2025
Posted by: Malefar
[This review was collected as part of a promotion.] Es el mejor teléfono para trabajar y tiene muchas aplicaciones las cuales facilita su operación
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 22, 2025
Posted by: Twoofus
[This review was collected as part of a promotion.] Phone is great with great AI features!! Would recommend to anyone!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Janet
from Glen Burnie MD
Expertise:Intermediate
Verified Purchase:Yes
I love this phone it has so many features. It has a long lasting battery and a camera with extended features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is great I use ai ok
on July 22, 2025
Posted by: Jake
Everything is good I get more powerful phone 5 start
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great future
on July 22, 2025
Posted by: Elonmusk
from West Africa
Expertise:Beginner
Thanks to Samsung for all time help and support love it
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra
on July 22, 2025
Posted by: Sashacookie5
[This review was collected as part of a promotion.] I have alot of Samsung phones. I usually get the ultra models do to business notes. This s25 ultra has everything a person could ask for. If you asked if I would buy it again? Answer is yes. Easy to configure to you wants and needs.
The AI function makes the phone alot more useful. Taking notes, selecting options is very easy to integrate to your special hand held office
The AI function makes the phone alot more useful. Taking notes, selecting options is very easy to integrate to your special hand held office
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best AI phone
on July 22, 2025
Posted by: Samsungeverything
[This review was collected as part of a promotion.] Perfect phones wish the battery was silicone so we could have a higher mah capacity
Value
4
Written by a customer while visiting Samsung US