Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(27,317 Reviews)
Rating breakdown 27,317 reviews
5 Stars
23,416
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Love it Fantastic phone Highly recommend
on May 25, 2026
Posted by: lns122694kmb
[This review was collected as part of a promotion.] Love it I upgraded from a S21 I like the features The stylus that comes with it The camera All around great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth it, nice phone
on May 25, 2026
Posted by: Rtb51972
[This review was collected as part of a promotion.] Awesomeness, just everything's getting pricey anymore
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, speed, and power
on May 25, 2026
Posted by: Capy1567
[This review was collected as part of a promotion.] I love the new and improved Galaxy AI after the 8.5 One UI update. It makes life so much easier and not only that it fixed all the issues that I had with the phone previously. Now I can confidently say it is reliable and a great tool on the day to day for meetings, work and overall to help me be more organized. I did expect battery life to be a little better but all things considered I am happy with the battery and the fact that it has stayed the same all throughout the time I have owned the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been samsung guy since i switched from
i phone 4s. Samsung is the best phone on the market hands down
i phone 4s. Samsung is the best phone on the market hands down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device with premium features, but an honest
on May 25, 2026
Posted by: Eiad78
[This review was collected as part of a promotion.] The device is beautiful and the features are very nice, but honestly the camera is not exactly as Samsung and the influencers described it. It is good, but I feel the description was a bit exaggerated. Also, the phone gets warm sometimes, and I think the battery should have been better for a device at this level.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone excellent camera
on May 25, 2026
Posted by: Okctravler
[This review was collected as part of a promotion.] I love the galaxy ai its freaking awsome
Let's me fix old photos that were in rough shape , camera is amazing
Let's me fix old photos that were in rough shape , camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but flawed after updates.
on May 25, 2026
Posted by: 346Morsels
[This review was collected as part of a promotion.] The offing is a great phone and the Galaxy AI is very easy to use and help me out a lot.
I can't give it 5 stars like I would have when Ifirst got the phone because of the updates that have been sent to the phone street the S26 came out.
Let's s call it planned obsolescence. As soon as the S26 came out updates camec to the S25c that caused battery to drain faster, wifi signal and regular phone data signal to stop working like it did at first and it's getting just as bad as my old Samsung Fe 21 model I had before this.
It's very usable so and I do love the phone but I hate that phones aiways get updates to make them worse and worse each update right after a new phone modification comes out and I got this phone 2 months before S26 came out after an update got pushed to my FE 21 that caused it to no longer torn on at all after downloading that FE S21 update. I'm afraid by the time the S28 comes out the same thing will happen to the S25 model line. Let's hope I can pay off this phone vbefore then.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on May 25, 2026
Posted by: Lucescu
[This review was collected as part of a promotion.] I’ve used Samsung Galaxy devices for years, and this one truly stands out. The performance is incredibly smooth, the battery easily lasts all day, and the display quality is unmatched. Galaxy AI features actually feel useful in everyday life — from smarter photo editing to fast search and productivity tools. The camera delivers amazing detail in both daylight and night shots, and the overall design feels premium and durable. Samsung continues to set the standard for Android phones, and this device proves why.
Value
5
Written by a customer while visiting Samsung US