Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,241 Reviews)
Open Ratings Snapshot
Rating breakdown 30,241 reviews
5 Stars
25,944
4 Stars
3,421
3 Stars
567
2 Stars
153
1 Star
156
85%of customers recommend this product. 
(
943 out of 1,104
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Great so far
on August 7, 2025
Posted by: Cddj1970
[This review was collected as part of a promotion.] S 25 Ultra, quality product, easy to use. As always with Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Features!
on August 7, 2025
Posted by: DirtyDoug416
[This review was collected as part of a promotion.] I am currently learning the how to use the new Galaxy AI and it is teaching me a lot! I also love the features that I can utilize in my photos and videos! Grandkid pictures have never been so much fun to play with!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent photography phone
on August 7, 2025
Posted by: SwiftBlaze
[This review was collected as part of a promotion.] The main reason I went with this phone was for the zoom capabilities, image quality, and device storage for pictures and video. Having 5 lens made a world of difference when need to take pictures or videos at different distances.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super phone
on August 7, 2025
Posted by: Cynxxoo
[This review was collected as part of a promotion.] I love the screen size and the pen it came with. Easy note taker. Everything moved from old phone seamlessly. Takes wonderful pictures. I love the new AI features it will help you write what you want to say and it translates other languages.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Just Got a New Phone
on August 7, 2025
Posted by: TsiobhanC
[This review was collected as part of a promotion.] Just got my Galaxy S25 Ultra not too long ago, and I’m still getting used to all the features (because this phone is doing a lot), but I already love it. It’s fast, the screen is super clear and bright, and the battery actually lasts all day, even with me running a million apps.
Galaxy AI has been wild—in a good way. It’s helped me summarize stuff for school, rewrite emails, and even clean up my photos. It kinda feels like having a smart assistant in my pocket, without the attitude.
I mostly use it for streaming, work, and school stuff, but I’ve also been messing around with the camera and it’s giving professional. Still learning all the little tricks, but so far, I’m impressed.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love my Notes
on August 7, 2025
Posted by: Lolita
[This review was collected as part of a promotion.] Okay so I use my Samsung 25 ultra for everything. I don't really use a stylus too much unless it's the features I'm using on the screen are very small so I don't really care about the stylus. I love the Galaxy AI feature because let's be honest I'm lazy sometimes. I've had every note since the 10 and I love these ultras. I hated letting go of my Samsung 24 ultra, but I really enjoy my 25.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love it except one thing
on August 7, 2025
Posted by: Anabel
from Farmingville, NY
Expertise:Intermediate
Verified Purchase:Yes
Great product just on thing missing. Pen pic taker
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone overall
on August 7, 2025
Posted by: Dincho
[This review was collected as part of a promotion.] Great phone, camera is amazing, phone is fast, my only complaint is that the stylus doesn't have Bluetooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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