Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,959 Reviews)
Rating breakdown 28,959 reviews
5 Stars
24,817
4 Stars
3,238
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
#25 calling #25
on July 30, 2025
Posted by: Calcuttah23
[This review was collected as part of a promotion.] Overall, the Samsung S25 ultra is not a bad phone, but it is also not a great phone. I've had issues. With connectivity to certain devices, and when listening to music in my opinion, I think my old phone was louder and it was an S21. With that being said you would think the newer, the phone, the more high-tech it would be, the louder it would be. But that is just not the case. It almost feels as if they rushed out the product.
And now they're playing catch up fixing little bugs. Which is sad because I've always been a Samsung person. So I jumped at the opportunity to upgrade my phone to this. But now that I have upgraded it, I miss my old phone
And now they're playing catch up fixing little bugs. Which is sad because I've always been a Samsung person. So I jumped at the opportunity to upgrade my phone to this. But now that I have upgraded it, I miss my old phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Makes Everyday Life Easier
on July 30, 2025
Posted by: Styxpac
[This review was collected as part of a promotion.] I've been relying on my Samsung device for everything-streaming my favorite shows during breaks, jumping into intense mobile gaming sessions, and staying on top of school projects. What really impresses me is the Galaxy Al. It can intelligently suggests replies in messages, organizes my notes by topic, and even helps me search through photos faster.
Even the screen is bright and crisp, so catching every detail in a fast-paced sports match feels immersive. When I'm outside, the battery comfortably lasts through a full day of emails, video calls, and social media. And the camera? It captures sharp, vibrant shots whether I'm snapping quick selfies or recording short clips for class presentations. Overall, this device fits seamlessly into my routine by simplifying tasks and keeping everything running smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on July 30, 2025
Posted by: FRS25Ultra
[This review was collected as part of a promotion.] S25 Ultra it's one of the most advanced phones in the market with them great multimedia in AI features
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hey there FRS25Ultra, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the enhanced features, and finding them so useful for a range of daily tasks. Please, don't hesitate to reach out to us again in the future if you ever have questions, or want to shar additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I finally caved
on July 30, 2025
Posted by: TheManDuhh
[This review was collected as part of a promotion.] I finally caved and hopped on the galaxy train.. and I'm never going back! The Galaxy AI makes anything I've ever had before feel like a brick. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and sleek design.
on July 30, 2025
Posted by: Cats4more
[This review was collected as part of a promotion.] Galaxi AI is great. Fun phone, great features, sleek design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new Galaxy S25 Ultra.
on July 30, 2025
Posted by: Andrade98
[This review was collected as part of a promotion.] I see very different things in this phone than the previous one. It's the phone we were all waiting for: a faster processor, super-fast charging, the AI is a very useful system, and I'm satisfied with its audio and screen quality. The new, modernized titanium side is mega-cool. I love Samsung Galaxy, it's like a dream come true!
Value
5
Written by a customer while visiting Samsung US
Posted by: Pamela
from Windsor VA
Expertise:Intermediate
Verified Purchase:Yes
So glad I upgraded to the Samsung Galaxy S25 Ultra, the phone is super fast, camera takes crystal clear photos and all around easy to navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Sweet Home Oregon
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Sharp pictures and faster response time.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US