Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,286 Reviews)
Open Ratings Snapshot
Rating breakdown 30,286 reviews
5 Stars
25,926
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
The Best Buy O have made.
on September 30, 2026
Posted by: Eurhanizer
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has impressed me as an all-around multimedia phone. Its 6.9-inch QHD+ Dynamic AMOLED 2X display delivers a sharp, vibrant picture, with an adaptive refresh rate up to 120Hz that keeps scrolling and navigation smooth. Video streaming has worked well for me, and casting to a compatible TV makes sharing content on a larger screen convenient.
The Snapdragon 8 Elite for Galaxy processor provides plenty of performance for multitasking. For photography, the 200MP main camera and 50MP ultrawide offer flexibility for detailed shots and wider scenes. Between its display, processing power, and camera system, it’s a strong choice for entertainment and everyday use.
"Samsung Galaxy S25 Ultra — features and specifications" (https://www.samsung.com/us/smartphones/galaxy-s25-ultra/)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25 Ultra Peak
on September 30, 2026
Posted by: Daquan876
[This review was collected as part of a promotion.] The s25 ultra is an awesome device. What I love the most is the customizability and the resolution of the device. It has so many features that makes working people and student lives easier. Its definitely for the more sophisticated bunch. Its so useful to me in university because of the speed the ease of access and not to mention Gemini on demand which is one of the main reasons why I chose this version of the s series. I love love how light and comfortable the phone feels in my hand. I'm also a gamer and I kid you not when I say the s25 ultra gives an edge when it comes on to gaming. Gaming like a pro has never been easier. I love my s25 ultra but I'm very much looking forward to upgrading to an s26 ultra next year and when I do I'm also looking forward to experiencing to some of the latest features on Samsung flagship. The literal best Samsung offers. Peak resolution battery superspeed snapdragon processor. Absolute peak! Cant get any better that... or can it?🥴
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on September 30, 2026
Posted by: OrginalJo
[This review was collected as part of a promotion.] I’ve had the S25 Ultra for a while now and honestly, I really love this phone. The camera quality is amazing, the screen is beautiful, and it’s super fast and smooth. I also love the S Pen and how much you can customize everything. The battery life has been really good for me too.
I do wish Samsung would bring back a few features that were on older Galaxy S pen phones. But overall, I’m really happy with it and would definitely recommend it if you like Samsung phones and want something powerful that can do pretty much everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Major Productivity Features for me
on September 30, 2026
Posted by: FancyNSweet
[This review was collected as part of a promotion.] I chose the Samsung 25 Ultra because of its style, size and updated features. I previously upgraded from a 22+ and I have not regretted upgrading to this model. I am glad I chose this option, I love using my phone on other products too, like my TVs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm Always gonna be a Galaxy owner 💜
on September 30, 2026
Posted by: Lighterhawk
[This review was collected as part of a promotion.] I have been a a loyal follower of the Samsung Galaxy devices since I had these Samsung Galaxy S9 and even that phone compared to other models of the same price range blew the rest of them out of the water I've always enjoyed the cameras as well and they just keep getting better and better and as with my s25 ultra it works better than my telescope does as far as night photography and astrophotography I found it kind of hard to compare to other things because I've had only Galaxies for so long I don't know how other phones are like actually using them and I never will cuz I chose Samsung and will always. Thanks 😊 ❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
To many updates
on September 30, 2026
Posted by: LadyTrucker
[This review was collected as part of a promotion.] I love my phone. Always loved the Samsung Note. It's just to many updates and changes. This is my 2nd one. The 1st one I had not even a year old, one of the speakers went out. The one (speaker)when you are videoing will not pickup your voice. That's why I purchased another one and got insurance on it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best I had!
on September 30, 2026
Posted by: Jtmouse
[This review was collected as part of a promotion.] I had no problems with previous models in the same series from different years, so the new one should be good, right?j
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Once you have a Galaxy you don't want another
on September 30, 2026
Posted by: Rosie55
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I had a Galaxy phone before and loved it so I didn't want to switch to a different, brand. I like the size, the camera, and user friendly interface.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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