Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,977 Reviews)
Rating breakdown 28,977 reviews
5 Stars
24,833
4 Stars
3,240
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
New device same as the old device.
on August 4, 2025
Posted by: Johnbuckeye
[This review was collected as part of a promotion.] The Galaxy S25 Ultra seems the same as my old S23 Ultra. Apart from some software changes and minor cosmetic changes, it seems the same. I have seen the AI function in action and it is pretty awesome. There are AI functions that I haven't used yet but I will try them as I get a purpose for AI.
The phone is typical top of the line call phone. I think the list price is too high but the trade-in helps. Camera is amazing and takes cool pictures of my grandchildren and dog. I recommend it for anyone who can use its features and can afford the sticker price.
The phone is typical top of the line call phone. I think the list price is too high but the trade-in helps. Camera is amazing and takes cool pictures of my grandchildren and dog. I recommend it for anyone who can use its features and can afford the sticker price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25!
on August 4, 2025
Posted by: 00bliss
[This review was collected as part of a promotion.] While many phones tout AI, the S25 Ultra's implementation of Galaxy AI, powered by a blend of Samsung and Google Gemini tech, feels deeply integrated and genuinely useful.
Multitasking with "Cross App Action": This is a standout feature. Mention how you can use a single voice command to accomplish complex tasks across different apps. For example, "I saw a great recipe in this YouTube video; can you save the ingredients to my notes and set a calendar reminder to buy them tomorrow?" This demonstrates how the phone anticipates your needs and streamlines your workflow in a way that feels futuristic.
A "ProVisual Engine" for Everyone: The camera's AI isn't just about making photos look good; it's about making them better than you could have captured on your own. Talk about the "Next Gen ProVisual Engine" and how it intelligently corrects backlighting, adjusts skin tones, and reduces noise in low-light conditions. Mention specific AI-powered editing tools like the ability to quickly remove reflections or unwanted objects from photos with a tap of the S Pen.
The Power of the S Pen: The S Pen is no longer just for notes and drawings. Its integration with the AI features for precise edits and content creation is a major differentiator. Highlight how you use it to effortlessly circle to search, or to make fine-tuned adjustments to your AI-enhanced photos. The S25 Ultra's camera hardware is impressive, but the software is what truly makes it shine.
The Unrivaled Zoom !!!
Multitasking with "Cross App Action": This is a standout feature. Mention how you can use a single voice command to accomplish complex tasks across different apps. For example, "I saw a great recipe in this YouTube video; can you save the ingredients to my notes and set a calendar reminder to buy them tomorrow?" This demonstrates how the phone anticipates your needs and streamlines your workflow in a way that feels futuristic.
A "ProVisual Engine" for Everyone: The camera's AI isn't just about making photos look good; it's about making them better than you could have captured on your own. Talk about the "Next Gen ProVisual Engine" and how it intelligently corrects backlighting, adjusts skin tones, and reduces noise in low-light conditions. Mention specific AI-powered editing tools like the ability to quickly remove reflections or unwanted objects from photos with a tap of the S Pen.
The Power of the S Pen: The S Pen is no longer just for notes and drawings. Its integration with the AI features for precise edits and content creation is a major differentiator. Highlight how you use it to effortlessly circle to search, or to make fine-tuned adjustments to your AI-enhanced photos. The S25 Ultra's camera hardware is impressive, but the software is what truly makes it shine.
The Unrivaled Zoom !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!!!!
on August 4, 2025
Posted by: Smoosh86
[This review was collected as part of a promotion.] I recently got my hands on the new Samsung Galaxy S25, and I'm totally blown away by it! 📸 The camera is an absolute game-changer, and I've been having so much fun experimenting with all the features. Taking pictures with it feels so intuitive, and the quality is just incredible! 💯 I especially love using it for my photography hobby, and the results have been stunning. This phone has quickly become my go-to device, and I highly recommend it! ✨ #SamsungGalaxyS25 #CameraLover #Photography #Smartphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the AI features on the S25.
on August 4, 2025
Posted by: PinkChibiMoon
[This review was collected as part of a promotion.] I use my Galaxy basically everyday on everything. Work, gaming, stream...etc. it is part of my daily necessities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value and Smart Features with Galaxy AI!
on August 4, 2025
Posted by: SamsungS25
[This review was collected as part of a promotion.] The Samsung Galaxy A25 Ultra Light really surprised me! It’s lightweight, easy to handle, and has a beautiful screen. Performance is smooth for everyday use, and the camera takes clear and vibrant photos. What impressed me most is how Galaxy AI helps optimize the experience – from camera suggestions to smart battery saving. It feels like a premium device at a budget-friendly price. Definitely worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good so far
on August 4, 2025
Posted by: Shorty7702
[This review was collected as part of a promotion.] The camera is amazing. The touch screen in sensitive and precise.
Great graphics.
Great graphics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Gaordaddy
[This review was collected as part of a promotion.] Awesome phone the AI features are next level cant beat it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always the best choice
on August 4, 2025
Posted by: 4everSamsung
[This review was collected as part of a promotion.] he Samsung Galaxy S25 Ultra is a truly remarkable device, and while it excels in many areas, its camera system stands out as a defining feature. Samsung has once again pushed the boundaries of mobile photography, creating a versatile and powerful tool that caters to both casual users and photography enthusiasts. While some competitors may offer certain niche advantages, the Samsung Galaxy S25 Ultra's camera system provides an exceptional and comprehensive package. Its hardware is top-tier, and its software is intuitive and feature-rich. From the incredible detail and dynamic range of the main sensor to the unmatched versatility of its zoom lenses, the Galaxy S25 Ultra solidifies its position as a class leader in mobile photography. For anyone who values a phone's camera as a primary feature, the S25 Ultra is an easy recommendation.
Value
5
Written by a customer while visiting Samsung US