Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,985 Reviews)
Rating breakdown 29,985 reviews
5 Stars
25,726
4 Stars
3,387
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Best Samsung Phone I've Own So Far
on August 17, 2026
Posted by: RQuinn07
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because it had all the features I wanted in a phone.
Great camera, great operating system, AI features, and the capacity to do plenty like streaming, updating spreadsheets, drawing and so many other items.
Great camera, great operating system, AI features, and the capacity to do plenty like streaming, updating spreadsheets, drawing and so many other items.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on August 17, 2026
Posted by: Marsjester
[This review was collected as part of a promotion.] I've been a Samsung product owner for 20+ years. I will never switch. My S25 Ultra has been amazing. I'm a construction Superintendent so I use my phone all day long. Battery life is awesome. Only have to charge it 1 time a day. I will always buy Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25 Ultra
on August 17, 2026
Posted by: Johnnyfivecomealive
[This review was collected as part of a promotion.] I chose samsung Galaxy phones always over anything. I love what they can do for you as well as the durability of the phones. My 25 ultra with stylish pen is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved the S22 Ultra
on August 17, 2026
Posted by: Hookedonultras
[This review was collected as part of a promotion.] I chose the s25 ultra to finally upgrade from my S22 Ultra, and the leap in performance is absolutely staggering. The display is stunningly bright and vibrant, making everything from videos to gaming look flawless. The camera system is a total game-changer, capturing breathtaking detail and professional-level shots even in low light. With lightning-fast speeds, a refined design that feels great in the hand, and a battery that effortlessly powers through a heavy day of use, this is hands-down the best smartphone I’ve ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra
on August 17, 2026
Posted by: Bobbygrl
[This review was collected as part of a promotion.] I love my phone, everything is easy and user friendly. The streaming is fast. The AI transcription is so awesome for people who travel and who work with clients from multiple back ground. As a realtor my phone is my life and the S25 Ultra makes storing files and accessing them easy. I do a lot of DocuSign on my phone. The games are fast, evening loads fast. Storage is amazing. Photo quality is excellent. And I know there are features that I haven't even learned to use yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dropped in porta potty
on August 17, 2026
Posted by: Kykyrl89
[This review was collected as part of a promotion.] Absolutely Impressed
⭐⭐⭐⭐⭐
I already loved my Samsung Galaxy S25 Ultra, but after what happened, I’m officially convinced this phone is nearly indestructible. 😂
I DROPPED MY PHONE IN A PORTA POTTY. 🤦♀️🚽📱
Yes… you read that correctly. My brand-new Galaxy S25 Ultra took an absolutely horrifying dive into a porta potty. I was completely convinced my phone was done for.
But somehow… NOT. A. SCRATCH. 😳
The phone still worked perfectly, the screen was fine, the cameras were fine, everything was fine. After cleaning and disinfecting it like my life depended on it, I was shocked that there wasn’t a single sign that anything had happened.
Samsung, you have officially earned my respect. 😂👏
I’ve owned plenty of phones, but the Galaxy S25 Ultra surviving THAT deserves a five-star review all by itself. If this phone can survive a porta potty, I’m pretty sure it can survive anything.
10/10 durability. 10/10 phone. 0/10 would recommend testing it the way I did. 😂
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love SAMSUNG
on August 17, 2026
Posted by: WhittCimone
[This review was collected as part of a promotion.] I am so satisfied with how well this phone operates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra review
on August 17, 2026
Posted by: Houts88
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra as my daily driver, and after putting it through its absolute paces, here is my honest review for the contest!
Design & Handling: Finally, Comfort
Let's talk about the physical build first, because Samsung finally fixed my biggest issue with the Ultra lineup. The sharp, square corners that used to dig into my palm are gone, replaced by subtle, comfortable curves. Combined with a noticeably lighter and thinner titanium frame, it feels amazing to hold. That said, the matte finish is pretty slippery, so you will definitely want a case on this thing.
Display: Unmatched Outdoors
The massive 6.9-inch screen is gorgeous, but the real star of the show is the anti-reflective glass. Using this phone outside in direct sunlight used to be a chore with older devices, but Samsung's coating cuts down glare drastically. It's easily the best display on the market.
Performance & Daily Use
Packing top-tier hardware, this phone handles everything I throw at it without breaking a sweat—from heavy multitasking to intense gaming sessions. One UI feels smoother than ever, animations are snappy, and the overall software experience is solid, even if it still comes with a lot of pre-installed features out of the box.
Cameras & AI
The 200MP main sensor delivers incredible detail, great dynamic range, and vibrant colors that make every shot pop.
Value
5
Written by a customer while visiting Samsung US