Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,286 Reviews)
Open Ratings Snapshot
Rating breakdown 30,286 reviews
5 Stars
25,926
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
THE BEST THING I CHOSE.
on October 1, 2026
Posted by: Livehappily42
[This review was collected as part of a promotion.] When I chose this phone, I found the perfect equipment for my job, since I needed a team with an excellent focus on photos and videos, and the best that allows me to work on 2 screens at the same time as if I had 2 equipment available. Thanks to its fast processor, I have more free time at work. And with its large storage capacity, my photos and videos, I use AI functions to give them a special touch. I could say that he is the best friend I have chosen now, which is not only a luxury, but a necessity for life today.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This device is amazing
on October 1, 2026
Posted by: Tstar1
[This review was collected as part of a promotion.] I jus wanted to say that I absolutely am n love with my new phone the samsung galaxy S25 Ultra is a phenomenal piece of technology. Im not that computer literate but this phone makes it easy to use and i absolutely love the cameras, I take alot of pictures of the beach the moon and i can't get over how close the moon is n my pics I mean u can see the craters and everything. And the AI is amazing with taking photos of anything and redoing them in a funny or very professional way. If u dont already have one of these phones please go get one u won't b sorry I think u will have ur mind blown on the this device. Thanks for taking time tonread my review.
Tina
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is everything in one
on October 1, 2026
Posted by: SHELOVEME
[This review was collected as part of a promotion.] I chose this product, the Samsung S25 Ultra, because I needed an upgrade from my Samsung S23 Ultra; the specs on the new phone were a huge reason why I chose it to begin with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This has been THE definition of flagship phone!
on October 1, 2026
Posted by: itsallgooman77
[This review was collected as part of a promotion.] I chose this phone because I upgrade rarely and when I do I insist on having the best of the best and this model and this phone have gone above and beyond my expectations, you can't go wrong with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S25 Ultra Review
on September 30, 2026
Posted by: Trey3Lute
[This review was collected as part of a promotion.] I love the phone I love all the features of the phone.
This particular model is packed a lot of fun new features, especially for business oriented purposes.
The only thing I don't particularly care for is the software bug with the water in the charging port error message.
Frequently, the phone will display this message when trying to charge the device, If it is or falls under 15% battery life.
Aside from that, this is probably the best phone I've ever had.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Multipurpose
on September 30, 2026
Posted by: MacMane
[This review was collected as part of a promotion.] My Samsung is my electronic briefcase and backpack that goes everywhere I go, proving me with tons of information, data, and records, and providing oodles of resources at my fingertips tips.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 30, 2026
Posted by: Sammydoesitagain
[This review was collected as part of a promotion.] Samsung s25 ultra is what you expect from flagship phone. Everything you expect & want all into 1 great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone easy to use
on September 30, 2026
Posted by: Savisperson
[This review was collected as part of a promotion.] Samsung makes amazing phones. There are so many features that keep my phone running seamlessly that its hard to justify going with any competitors. I us my phone for my business as well as personal use. Streaming is always high quality. It's like watching a tiny TV! People always want to talk about Android not being the superior operating system, but I'm grateful to have a back button. Glad I chose Samsung so long ago, I have never regretted and will not ever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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