Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,283 Reviews)
Rating breakdown 30,283 reviews
5 Stars
25,923
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
I chose the ultimate device for my daily routine
on October 9, 2026
Posted by: Staibano
[This review was collected as part of a promotion.] I chose the S25 Ultra 1 TB in Titanium after upgrading from my previous phone, and it has completely transformed how I handle my daily routine. The sleek design and lightweight premium feel of the titanium finish immediately stand out.
Performancewise, it handles everything seamlessly. I use my device heavily throughout the day for high resolution video streaming, streaming music during workouts, and keeping up with work tasks like editing documents and running multiple apps at once. The screen visual clarity is incredible, even outdoors under direct sunlight, making watching shows or reviewing photos an absolute pleasure.
The battery life easily gets me through a full day of heavy usage without needing a recharge, which is a major win for productivity. Beyond that, the camera system is top-notch, capturing crisp, accurate colors and sharp details whether in daylight or low-light settings. Overall, it’s a powerful, reliable phone that fits perfectly into my work, entertainment, and everyday life. Highly recommended for anyone looking for top tier performance!
Performancewise, it handles everything seamlessly. I use my device heavily throughout the day for high resolution video streaming, streaming music during workouts, and keeping up with work tasks like editing documents and running multiple apps at once. The screen visual clarity is incredible, even outdoors under direct sunlight, making watching shows or reviewing photos an absolute pleasure.
The battery life easily gets me through a full day of heavy usage without needing a recharge, which is a major win for productivity. Beyond that, the camera system is top-notch, capturing crisp, accurate colors and sharp details whether in daylight or low-light settings. Overall, it’s a powerful, reliable phone that fits perfectly into my work, entertainment, and everyday life. Highly recommended for anyone looking for top tier performance!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The zoom is real
on October 9, 2026
Posted by: Textletech
[This review was collected as part of a promotion.] I love this phone especially because of the camera.It is amazing.I chose to zoom for pictures across the parking lot and can get crystal clear face shots at 100 yards
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra: The Ultimate Smartphone!
on October 9, 2026
Posted by: Latsu77
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a powerful smartphone that could keep up with my active lifestyle, especially when it comes to sports, traveling, and everyday activities.
I use it a lot for working out, tracking my runs, checking my fitness progress, and listening to music during training sessions. The battery life is great and easily lasts me the whole day!
I also love the camera! Whether I'm traveling, hanging out with friends, or capturing moments during my workouts, the photo quality is amazing. The zoom is particularly impressive!
The 6.9-inch screen is super smooth, perfect for watching videos, scrolling through social media, or checking my workout stats.
The only downsides are its size and weight, especially when running, and of course, its high price.
Overall, I'm really happy with my choice! It's fast, reliable, and fits perfectly into my lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxies are great
on October 8, 2026
Posted by: TripleB
[This review was collected as part of a promotion.] I really enjoy the galaxy s series of phones. I have used a variety of phones of different and same brands, but the s series will be the brand I choose. I use the phone for gaming, leisure, connecting with friends, making and saving memories. The battery life is really good. It lasts through multiple hours of gaming. The phone itself is easy to use. My only downside to the device is that galaxy got rid of the camera feature on the s pen. Other than that, galaxy is my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on October 8, 2026
Posted by: Joshbgosh
[This review was collected as part of a promotion.] Love the phone, the one thing I miss from the older note style phones is the Bluetooth stylus. If it had one of those, it'd be the perfect phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera!
on October 8, 2026
Posted by: Nanihani
[This review was collected as part of a promotion.] I chose this phone primarily because of the great camera, and it did not disappoint. I also like how quickly it turns on, does updates, and more. I dont use all the features or extras such as AI assistant or the stylus very much, but they dont get in the way and occassionally are handy. Ive noticed it truly only charges with nicer chargers, anything older or with lower power wont do much if anything for battery level. Thay makes sense though since it is such a powerful device. Battery life is pretty good and doesnt seem to have reduced on the year I've had it, an issue I had with other phones. Overall I pwuld suggest this phone to anyone who wants a computer in their pocket with a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery gets hot and drains fast
on October 8, 2026
Posted by: RENERIZE
[This review was collected as part of a promotion.] Since I first bought the phone the battery is good for 1 day of use. The phone is fast but sometimes locks up and chokes then I gotta reboot. The service for wifi and mobile is decent but does not reach higher than 700Mbps for uploading and downloading.
Value
3
Response from Samsung USBy R&R Team, October 9, 2026
Hi there RENERIZE, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to resources to help you maximize the speed and troubleshoot the temperature of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on October 8, 2026
Posted by: Cubski81
[This review was collected as part of a promotion.] I chose Samsung again as I believe they make the best phones in the industry. From the app marketplace, interface, memory, battery, style, and flare, hands down the best.
Value
5
Written by a customer while visiting Samsung US