Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,647 Reviews)
Rating breakdown 28,647 reviews
5 Stars
24,601
4 Stars
3,205
3 Stars
541
2 Stars
146
1 Star
154
85%of customers recommend this product.
(
942 out of
1,102)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
2
Not your best effort.
on August 19, 2025
Posted by: sculpin
[This review was collected as part of a promotion.] S25 Ultra, nothing ultra about it. Thick and heavy, forced to use poor samsung apps. Galaxy AI is awful, it's everywhere and can't disable or uninstall.
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Hi Sculpin, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that new devices can take time to align the updated software to your device to your usage preferences. We have shared a link to the complete manual to assist you in this exploration and alignment. We have also shared a link to the Samsung Support Team to assist you any time you experience frustrations or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on August 19, 2025
Posted by: Sherm808
[This review was collected as part of a promotion.] Great phone. Easy to use. Much faster than the previous versions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A phone tha turns to computer
on August 19, 2025
Posted by: Pantufa
[This review was collected as part of a promotion.] The S25 gives the opportunity to have a fast reliable combination between a phone and computer.
With this device there's no limits on what you can do. With a fast processor, excellent definition camera lents, and amazing stereo. With Google AI included that gives you an excellent experience to learn and help on almost everything you request.
This device gives the power and opportunity to be the perfect at almost everything you need to do
With this device there's no limits on what you can do. With a fast processor, excellent definition camera lents, and amazing stereo. With Google AI included that gives you an excellent experience to learn and help on almost everything you request.
This device gives the power and opportunity to be the perfect at almost everything you need to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AIn S25 ultra is a Beast
on August 19, 2025
Posted by: Archerslayer
[This review was collected as part of a promotion.] I use the Galaxy S25 Ultra for Workn emails, Gaming on Testerup Galaxy AI & Gemini for more tasks than I ever imagined I could.
Taking Pictures & Videos for social media content is easy & the quality of work is phenomenal.
Taking Pictures & Videos for social media content is easy & the quality of work is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
IT KEEPS GETTING BETTER!!!
on August 19, 2025
Posted by: CAHABA4
[This review was collected as part of a promotion.] I love Samsung and improvements that are made everything. Battery life and picture quality continue to keep me as a happy customer for life.
#teamsamsung
#teamsamsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 19, 2025
Posted by: Kendal32884
[This review was collected as part of a promotion.] The galaxy AI is pretty good. The camera iced with AI is pretty great. Love the screen. Processor is snappy and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features and size
on August 19, 2025
Posted by: Chinagirl9294
[This review was collected as part of a promotion.] My s25+ has some great features that im learning about everyday. Im not tech savvy but I love the size that is why I chose this model.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love it its best phone ever
on August 19, 2025
Posted by: MrThrere
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a top-tier Android phone offering excellent performance, a stunning display, and a versatile camera system with strong zoom capabilities. Its long-lasting battery life and the integration of Galaxy AI features further enhance the user experience, making it a compelling choice for a flagship device.
That's what gemni ai says about it and I agree 👍
That's what gemni ai says about it and I agree 👍
Value
5
Written by a customer while visiting Samsung US