Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,990 Reviews)
Rating breakdown 28,990 reviews
5 Stars
24,842
4 Stars
3,242
3 Stars
562
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
Samsung care is horrible
on August 25, 2025
Posted by: Flailpuppy
[This review was collected as part of a promotion.] I love the phone but Samsung care is horrible. I've talked to 8 different people. And my calendar keeps reverting back to 1994
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is pretty fast
on August 25, 2025
Posted by: Gio1963
[This review was collected as part of a promotion.] So far, I am very pleased with my new device. The phone has great features, picture quality is great.
Value
5
Written by a customer while visiting Samsung US
Posted by: Laura
from Pensacola FL
Expertise:Intermediate
Verified Purchase:Yes
Im strictly a Samsung user. Had an S23 before this. It was too small, felt odd in my hand after my S20 plus BTS edition. Love the camera on this one. Please work with BTS on another special edition phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Device Out There
on August 25, 2025
Posted by: Aroja034
[This review was collected as part of a promotion.] Great device, battery lasts all day with heavy usage and with the screen at max resolution, Galaxy Ai for photos is amazing, I dont game on it but I wouldn't be surprised if performance was top tier as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone of Galaxy so far
on August 25, 2025
Posted by: Hamza625
[This review was collected as part of a promotion.] Its fast and works very good. The speed is phenomenal
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the bedt camera ever up to now
on August 25, 2025
Posted by: Pinca9
[This review was collected as part of a promotion.] Galaxy s25 ultra is one of the best androids that i see up to now the camera is fantastic like now some companies are using the phone like a camera for their bussines
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 25, 2025
Posted by: Bbblllll
[This review was collected as part of a promotion.] Amazing phone , screen is great and anti reflective coating is excellent . Galaxy ai definitely makes things easier and really is like an assistant . Personally I think the camera is good and multitasking is very handy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feels good in hand
on August 24, 2025
Posted by: Blaze
from Naples, FL
Expertise:Intermediate
The ultra runs pretty good, is fairly responsive and the stylus is fairly nice to use, I do notice the base camera is one of its nicest features but I do wish it was a little more rounded design like the S21 ultra i had
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Response from Samsung USBy R&R Team, September 4, 2025
Hey Blaze, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and features of your device. We appreciate you sharing your thoughts about the appearance and design as we continue to innovate our product line. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US