Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,285 Reviews)
Rating breakdown 30,285 reviews
5 Stars
25,925
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
GALAXY S25 ULTRA the best phone I've ever owned
on October 1, 2026
Posted by: ScorpLILY
[This review was collected as part of a promotion.] I selected the Samsung Galaxy S25 Ultra for review due to its exceptional overall appeal.
Battery longevity remains a primary consideration for users contemplating an upgrade; therefore, I am pleased to confirm that the Galaxy S25 Ultra demonstrates remarkable endurance, consistently maintaining a charge well beyond a full day of intensive use.
The device delivers performance that sets a new industry benchmark.
Equipped with the Snapdragon 8 Elite for Galaxy chip, the S25 Ultra offers superior power efficiency. The device exhibits rapid application loading speeds and manages multitasking requirements with seamless precision.
The camera system remains highly capable, featuring refinements that necessitate rigorous testing due to Samsung’s iterative adjustments to internal image-processing algorithms.
The visual fidelity of the S25 Ultra is highly impressive, with accurate color reproduction observed during high-definition video playback. Vibrant tones are rendered naturally without oversaturation, and contrast levels for complex color palettes are executed with excellent precision.
The display and audio quality are commensurate with the premium positioning of this device, offering an outstanding multimedia experience for both video and audio consumption.
Battery longevity remains a primary consideration for users contemplating an upgrade; therefore, I am pleased to confirm that the Galaxy S25 Ultra demonstrates remarkable endurance, consistently maintaining a charge well beyond a full day of intensive use.
The device delivers performance that sets a new industry benchmark.
Equipped with the Snapdragon 8 Elite for Galaxy chip, the S25 Ultra offers superior power efficiency. The device exhibits rapid application loading speeds and manages multitasking requirements with seamless precision.
The camera system remains highly capable, featuring refinements that necessitate rigorous testing due to Samsung’s iterative adjustments to internal image-processing algorithms.
The visual fidelity of the S25 Ultra is highly impressive, with accurate color reproduction observed during high-definition video playback. Vibrant tones are rendered naturally without oversaturation, and contrast levels for complex color palettes are executed with excellent precision.
The display and audio quality are commensurate with the premium positioning of this device, offering an outstanding multimedia experience for both video and audio consumption.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phones
on October 1, 2026
Posted by: DiDi18
[This review was collected as part of a promotion.] I've been using Samsung phones for years...I've never had any issues with any of them. The best phones 💯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra: A True Powerhouse
on October 1, 2026
Posted by: Hillbilly
[This review was collected as part of a promotion.] The Galaxy S25 Ultra refines everything great about its predecessors into a near-perfect smartphone. Whether you are a heavy power user or a mobile photographer, this device absolutely delivers.
The titanium frame feels premium, and the flat display is a massive win for S Pen usability. Samsung’s anti-reflective screen coating is a game-changer—even in harsh sunlight, the display remains vibrantly readable with punchy colors and deep blacks.
The camera system continues to dominate. The primary sensor captures phenomenal detail, but the telephoto lenses are the real star. The zoom is sharper, faster, and more stable, making it easy to get crystal-clear shots from a distance. Low-light photography has also seen a leap, producing bright, noise-free images effortlessly.
Under the hood, the S25 Ultra is a beast. The latest processor handles intense multitasking and high-end gaming without breaking a sweat. Integrated Galaxy AI features feel intuitive, seamlessly assisting with quick photo edits and web summaries without feeling like a forced gimmick.
Battery life easily pushes through a full, heavy day of use. Paired with the always-handy S Pen, this phone operates as a true pocket computer. It sets the gold standard for premium smartphones and is worth every penny for those seeking an uncompromising experience. Highly recommended!
The titanium frame feels premium, and the flat display is a massive win for S Pen usability. Samsung’s anti-reflective screen coating is a game-changer—even in harsh sunlight, the display remains vibrantly readable with punchy colors and deep blacks.
The camera system continues to dominate. The primary sensor captures phenomenal detail, but the telephoto lenses are the real star. The zoom is sharper, faster, and more stable, making it easy to get crystal-clear shots from a distance. Low-light photography has also seen a leap, producing bright, noise-free images effortlessly.
Under the hood, the S25 Ultra is a beast. The latest processor handles intense multitasking and high-end gaming without breaking a sweat. Integrated Galaxy AI features feel intuitive, seamlessly assisting with quick photo edits and web summaries without feeling like a forced gimmick.
Battery life easily pushes through a full, heavy day of use. Paired with the always-handy S Pen, this phone operates as a true pocket computer. It sets the gold standard for premium smartphones and is worth every penny for those seeking an uncompromising experience. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose my Galaxy because it suits me
on October 1, 2026
Posted by: Brenn88
[This review was collected as part of a promotion.] I chose my galaxy because of the features the storage and all the perks that came with it and above all the color violet is the best phone i have ever had by far. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose my Galaxy because it suits me
on October 1, 2026
Posted by: Brenn88
[This review was collected as part of a promotion.] I chose my galaxy because of the features the storage and all the perks that came with it and above all the color violet is the best phone i have ever had by far. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra review
on October 1, 2026
Posted by: Ihatesnow
[This review was collected as part of a promotion.] I have stayed with Samsung phones since I bought my first one. Every year I anxiously wait for the great upgrade deals to get the newest version because it helps with the cost for people who have lower incomes. That is considered a privilege which I couldn't do this year but I keep telling myself that this version is just as good as the next. My favorite part is the camera. I was taking pictures of my nieces and nephew playing in the yard and my brother-in-law was stunned by the phones ability to zoom in so close. He mentioned being able to see freckles that they had. The only thing lacking is the ability to use text to written down versus text to talk. I don't want to hear my voice but the keyboard is so small and the older I get, the harder it is to text. I wish that could be incorporated or maybe it is and I just don't know how. If that's the case I would appreciate someone telling me how to do it. I do miss having a card slot to add extra memory. I get tired of receiving messages that I am out of space and might risk the ability to receive emails. This is the only phone that l have gotten that message on. Well that's all my eyes will allow me to text right now. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful photography
on October 1, 2026
Posted by: MAZ711
[This review was collected as part of a promotion.] هاتف سامسونج ليكون شريكي الأساسي في روتيني اليومي المزدحم. أستخدم الجهاز بشكل مكثف في الدراسة والعمل بفضل ميزة تقسيم الشاشة والإنتاجية العالية التي يوفرها لي، حيث يتيح لي تنزيل الملفات وتعديلها بكل سلاسة. أما بعد انتهاء ساعات العمل، فيتحول الجهاز إلى منصتي المفضلة للألعاب وبث مقاطع الفيديو بدقة عالية وبدون أي تقطيع. ميزات الهاتف، وخاصة قوة البطارية وسرعة المعالجة، غيرت روتيني اليومي وجعلتني أنجز مهامي بأقل مجهود وأعلى كفاءة.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In LOVE with S25 ULTRA
on October 1, 2026
Posted by: Giggles
[This review was collected as part of a promotion.] I decided to come back home to android early 2025 but wasnt sure where to go. My sister's have been samsung galaxy users for over a decade & most of my friends too. It wasnt until my friend showed me THEE CLEAREST picture I have seen of the moon during the partial eclipse that I was sold. She zoomed in so close it was like her phone was the telescope & it was just S23/24 at that time. Once I got it I IMMEDIATELY had to test it out at my first concert of the year '25. When i tell you my videos/photos are SO CRISP & CLEAN! AND! my bestie has a fruit phone, at least a decade old, and my videos/pictures were CLEAR on here end. She too is thinking about switching. I chose Samsung Galaxy S25 ULTRA because their camera game cannot be beat. Not to mention the customization you can do with your phone AND! incase no one told you, Samsung syncs across all their devices. (I purchased my Samsung Tablet S11 ULTRA earlier this year, '26). You will not regret this purchase but you will regret not getting it sooner
Value
5
Written by a customer while visiting Samsung US