Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(27,077 Reviews)
Rating breakdown 27,077 reviews
5 Stars
23,256
4 Stars
3,001
3 Stars
515
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Samsung Keeps Raising the Bar with the S25 Ultra
on June 6, 2026
Posted by: Kaoslab
[This review was collected as part of a promotion.] I've been using Samsung phones since the Galaxy S7, and the S25 Ultra is easily the best one I've owned. Samsung has refined the Galaxy experience over the years, and it really shows here.
This phone has become the centerpiece of my day. I use it constantly for checking sports scores, following live matches, watching highlights, streaming movies and shows, browsing the web, and staying connected with family and friends. The display is phenomenal and makes everything look incredible.
Galaxy AI has been one of the biggest surprises. I expected it to be more of a novelty, but I actually use the AI features regularly. They save time, improve productivity, and make everyday tasks easier in ways that feel genuinely useful.
Performance is outstanding. Everything is fast, smooth, and responsive, whether I'm multitasking, streaming, gaming, or switching between apps. Battery life easily lasts through my daily use, and the camera system consistently delivers excellent photos and videos.
What I appreciate most is how polished and reliable the entire experience feels. As a longtime Samsung user, this is the first phone that feels like it gets everything right without compromise.
If you're looking for a premium smartphone that excels in performance, entertainment, cameras, battery life, and AI features, the S25 Ultra is an easy 5-star device.
This phone has become the centerpiece of my day. I use it constantly for checking sports scores, following live matches, watching highlights, streaming movies and shows, browsing the web, and staying connected with family and friends. The display is phenomenal and makes everything look incredible.
Galaxy AI has been one of the biggest surprises. I expected it to be more of a novelty, but I actually use the AI features regularly. They save time, improve productivity, and make everyday tasks easier in ways that feel genuinely useful.
Performance is outstanding. Everything is fast, smooth, and responsive, whether I'm multitasking, streaming, gaming, or switching between apps. Battery life easily lasts through my daily use, and the camera system consistently delivers excellent photos and videos.
What I appreciate most is how polished and reliable the entire experience feels. As a longtime Samsung user, this is the first phone that feels like it gets everything right without compromise.
If you're looking for a premium smartphone that excels in performance, entertainment, cameras, battery life, and AI features, the S25 Ultra is an easy 5-star device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The amazing processing power of this phone
on June 6, 2026
Posted by: ShoeBoy
[This review was collected as part of a promotion.] The Galaxy AI is amazing when you're trying to stream videos and how 2 videos. When I'm working on my motorcycles and helping my eliminate the problems that are not present in them. This phone is so amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Powerful Smartphone That Enhances Everyday Life
on June 6, 2026
Posted by: LovelyKR
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has become an essential part of my daily routine. The large, vibrant display makes streaming movies, TV shows, and live sports an immersive experience with excellent picture quality and smooth performance. Whether I am watching content, browsing the web, or using multiple apps at once, everything feels fast and responsive.
Gaming on this device is impressive thanks to its powerful performance, smooth graphics, and reliable battery life. Games run seamlessly, and the display brings every detail to life. The camera system also delivers sharp, vibrant photos and videos, making it easy to capture important moments throughout the day.
One of my favorite features is Galaxy AI. It helps improve productivity by making tasks quicker and more convenient, whether I am organizing information, taking notes, searching for content, or managing my schedule. For work and school, the S Pen is incredibly useful for writing notes, reviewing documents, and staying organized without needing additional devices.
The battery life easily supports a busy day filled with streaming, gaming, communication, work, and entertainment. Combined with the premium design, advanced features, and intelligent tools, the Galaxy S25 Ultra helps simplify everyday tasks while providing a powerful and enjoyable user experience. It is a device that successfully balances productivity, creativity, and entertainment in one package.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hello LovelyKR, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that youa re finding so many features that you are enjoying using with your device every day. We have provided links to additional resources to help you maximize your experience, find additional features you love using, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 6, 2026
Posted by: ADemmi
[This review was collected as part of a promotion.] Equipped with the Snapdragon 8 Elite and bumped up to 12GB of RAM (even on the base model), the S25 zips through demanding games and multitasking without breaking a sweat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features and Simplicity
on June 6, 2026
Posted by: Loopsmom
[This review was collected as part of a promotion.] Samsung devices are absolutely the BEST! I have used and enjoyed my Samsung phone and watch for years and would never use anything else. Samsung is by far the superior, due to the advanced features such as AI. Samsung also makes devices that are not complicated to use and understand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first galaxy after a decade of iphones.
on June 6, 2026
Posted by: Orionpax
[This review was collected as part of a promotion.] It was a scary jump switching from ios to android, now I truly think I can never go back. What captured me was all the features this phone contains. Simple things like having a a fingerprint reader built into the screen is just great for daily use. Galaxy AI is amazing with daily tasks and is a brilliant tool. My absolute favorite thing about this galaxy is the display. It is so bright and crisp consuming media like YouTube or watching streams is a pleasure. Even recording video is awesome with an incredible zoom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 6, 2026
Posted by: Grumpy
[This review was collected as part of a promotion.] Love my phone .... it's used every day more then I really want to admit. Use it for work and for personal. 10 out of 10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on June 6, 2026
Posted by: Miggywoo
[This review was collected as part of a promotion.] The Samsung 25 Ultra is a wonderful phone I love it it is so productive and helps me as a tool in my day the AI features is great where it supports me during the day and task memo and calendar updates also the functionality of the split screen option on the phone in order to be productive both in gaming and taking notes and also for relaxation and gaming it is a very great experience that I love
Value
5
Written by a customer while visiting Samsung US