Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,986 Reviews)
Rating breakdown 28,986 reviews
5 Stars
24,839
4 Stars
3,242
3 Stars
561
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
LOVE MY PHONE
on September 19, 2025
Posted by: AsiaJewel0498
[This review was collected as part of a promotion.] The S25 Ultra feels like a solid everyday phone with a big, easy-to-use screen. It runs smoothly for most apps, apps open quickly, and the battery lasts a decent day or more with normal use. The camera is capable in good lighting, though it struggles a bit in very low light. The design is sleek and comfortable to hold, with a glass back that catches fingerprints a bit easy. It charges fast enough, and the software feels simple enough to pick up without a steep learning curve. Speaker quality is decent for videos and calls, but headphones still sound better. Overall, it’s a friendly, reliable choice if you want a big-screen phone that’s not too fussy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a good phone
on September 19, 2025
Posted by: wowserkwee
[This review was collected as part of a promotion.] I love my S25 Ultra, I've had it for about 7 months and I love it, I don’t really use it for gaming but if I do its just for mobile games. The screen is very good and very clear. For the speakers they are also good i feel they improved with how the speaker at the bottom has changed. And Galaxy AI it's very good i mostly use Photo Assist but it had improved very much. As I said i don't usually use my device for gaming but more for watching videos and other uses for phones. Having this phone is very helpful as it is very good with my other galaxy devices. This phone hasn't impacted my daily life as much but the AI features sure are helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on September 19, 2025
Posted by: MrStilts
[This review was collected as part of a promotion.] My new galaxy s25 ultra is so freaking awesome the built in AI is also freaking amazing. I dont have a single negative remark
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It gets hot to fast
on September 19, 2025
Posted by: ShortFuse79
[This review was collected as part of a promotion.] Good phone but it gets hot but it doesn't come with a screen protector or anything
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on September 19, 2025
Posted by: Gmantob
[This review was collected as part of a promotion.] Love the phone but the battery dies to fast takes great pictures. Fast web
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I personally love the camera
on September 19, 2025
Posted by: Workhorse
[This review was collected as part of a promotion.] The way that you can edit makes it so fun and easy, and how fast it runs makes it very compatible with working.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone! Make the Switch!
on September 19, 2025
Posted by: SweetDreamer96
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a little while now, and it has completely changed the way I use my phone day-to-day. The combination of power, design, and features makes it one of the best devices I’ve ever owned.
The standout for me is Galaxy AI. From live translation in real time to AI-powered note summaries and photo editing, it makes work and communication so much smoother. I love being able to use Galaxy AI to transcribe meetings, polish my writing, and even remove unwanted objects in photos instantly—it feels futuristic but incredibly practical.
Performance-wise, the S25 Ultra is lightning fast. Streaming movies, gaming, and multitasking between school and work apps is seamless. The display is stunning—bright, sharp, and perfect for everything from watching sports to editing photos. The battery easily gets me through a full day of heavy use, and the cameras are some of the best I’ve ever seen on a smartphone.
Samsung packed this phone with everything I could ask for. The Galaxy AI features truly make it stand out, and I can’t imagine going back to a phone without them. This device is perfect for anyone who wants cutting-edge performance, creativity tools, and smart features all in one.
Value
5
Written by a customer while visiting Samsung US
Posted by: LarryS
from Las Vegas, Nevada
Expertise:Intermediate
Verified Purchase:Yes
I like it much better than the Galaxy S23 I had before, my wife also likes hers over the 23 model year. The S23 with the rounded up screen sat even or sometimes above my protective case which I think made my getting the phone out of my pocket do strange things, since the phone was reacting to me touching it. Also my wife likes the camera better, she used it two nights ago at a graduation for our grandson and the pictures were much better and easier to zoom. She also likes how the games play on the S25 vs. the S23, plus the pen works much better for her with her long nails.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US