Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,977 Reviews)
Rating breakdown 28,977 reviews
5 Stars
24,833
4 Stars
3,240
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Fast and Snappy!
on October 10, 2025
Posted by: IamNebes
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse that’s elevated my mobile experience. The camera system is unreal—especially the zoom. I’ve captured dozens of crisp, detailed shots of the moon that look like they came from a telescope. Low-light performance is stellar, and the AI enhancements make every photo pop without feeling overprocessed. The display is gorgeous, bright, and smooth, making editing and viewing a joy. Battery life easily lasts all day, and the sleek design feels premium in hand. Whether I’m working, shooting, or relaxing, this phone keeps up. Samsung nailed it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Update from previous
on October 10, 2025
Posted by: JAM726
[This review was collected as part of a promotion.] Purchased as a replacement for my S21 Ultra as it was 4 years and had a few issues with it at the end of 4 years. I've had the S25 Ultra for about 7 months now and no complaints. Having different versions of a "note" before, I thought the S pen would be used more but as of now, no. Love the storage and the speed of it. Would definitely recommend and or purchase another.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Started out nice
on October 10, 2025
Posted by: tat2colorado
[This review was collected as part of a promotion.] The phone started out really nice. After about 5 months it stopped charging using a cable. I can only charge wirelessy which is not always convenient.
The gemeni ai is nice to play around with. Occasionally it will pick up ba ground noise and search for weird things.
The gemeni ai is nice to play around with. Occasionally it will pick up ba ground noise and search for weird things.
Value
3
Response from Samsung USBy R&R Team, October 13, 2025
Hi there Tat2colorado, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important the charging of your device is to you, and needing both options for wired and wireless charging. We have provided links to the Samsung Support Team and warranty information for your device to work with our experts to resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Just superb
on October 10, 2025
Posted by: Nickolby7
[This review was collected as part of a promotion.] Such a great phone.I'm so happy that I was able to try it.And now i'm excited so maybe one day have one. Perfect in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone overall
on October 10, 2025
Posted by: Artemis2020
[This review was collected as part of a promotion.] This is an amazing phone with a great camera. The Galaxy AI is amazing and helps make every transaction seemless. Whether is helping editing pictures or videos, summarizing text, or helping translate; this device does it all!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing, and the camera is awesome.
on October 10, 2025
Posted by: JB1970
[This review was collected as part of a promotion.] I love the Galaxy AI feature and use it often. The speed and storage makes it perfect for using for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Faster phone than the 23 nit any huge upgrades tho
on October 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy ai is helpful finding and navigating through things for many users. 1st phone had charging issues 2nd phone had been perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
love this phone
on October 10, 2025
Posted by: 00duck
[This review was collected as part of a promotion.] I've been a samsung fan for many years. what attracted me to this phone is the S Pen although I still wish it had the Bluetooth feature its still a great phone.
Value
4
Written by a customer while visiting Samsung US