Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,316 Reviews)
Rating breakdown 30,316 reviews
5 Stars
25,953
4 Stars
3,422
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Love it. Ih has everything I need
on September 7, 2026
Posted by: Garyit
[This review was collected as part of a promotion.] I have been using Samsung Galaxy phones for about 20 years. With each new model it's getting better and faster. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ai in the phone is actually useful
on September 7, 2026
Posted by: Fizecat34
[This review was collected as part of a promotion.] I choose the s25 ultra because of it's titanium body and the S pen and not expected anything much from it but I was actually surprised by it's ai feature.
I went to Niagara Falls this week and took allot of videos of the fall, but I forgot to use slomotion to take any videos. When I was in my car I realized it then I remembered there was a feature that makes the video slow motion.
I used the slomo feature and boy I was impressed. Even after taking the video in only 30fps the picture looked like it was shot in 240fps. This slowmo feature actually made me happy that day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Decision Ever!
on September 7, 2026
Posted by: Jessie777
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra, and it's easily the best phone decision I've made! The main reason I picked it was the little S Pen, it's a total game changer for writing quick notes, editing photos, and doing precise tasks. Plus, the built in Al tools are mind blowing. From translating text on the fly to tweaking images, I use the Al features every single day, and it makes using my phone so effortless! My fiancee is Chinese and being able to quickly and accurately translate when speaking with his family has been so wonderful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra is the best
on September 7, 2026
Posted by: Popissam
[This review was collected as part of a promotion.] I chose Samsung galaxy s25 ultra because it is the best phone on the market. It's gaves me the best quality of the photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!!
on September 7, 2026
Posted by: PandaLover6
[This review was collected as part of a promotion.] I had a Galaxy Note 10 and I needed to upgrade. I chose the Galaxy S25 Ultra, and it was the Best decision EVER. The pics I can take with this are the best. Like, I took pics of the moon, and I was blown away that I could do that, and I've blown everyone else's minds when I showed them. It has so many great features, and I find more every day, and I love it. I've been a Samsung user since 16, and I'm still going strong. NEVER LEAVING!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone
on September 7, 2026
Posted by: Bashyoma
[This review was collected as part of a promotion.] Ive had iphones but switched to galaxy a few years back. Starting with the s23 ultra. I chose to upgrade to the samsung phones for best features and cameras.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S series lover
on September 7, 2026
Posted by: LovemyGalaxy
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s25 Ultra because I have loved Samsung phones since the Note 3 phone. I love that it has the S-Pen also which is great when you need to jot something down real quick. The S-Pen feature also makes it easy to sign documents from your phone with ease as well as forwarding the document to intended recipient. The design of the phone makes it easy to hold without slipping as well. The camera quality is absolutely the best. Pictures are crystal clear with great definition.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent upgrade
on September 7, 2026
Posted by: DrWhom
[This review was collected as part of a promotion.] Up until 2024, I was a stalwart owner of Blackberry phones. I loved my last BB, but by 2024 it was no longer being supported and was pretty outdated. I began to search for a phone that was at least as fast and user friendly, and with perhaps better camera and video functions. While in Taipei in March of 2024 I tried out a numbers of phones, some of which were not available in the U.S. . The one that impressed me the most all around was the one that I chose (and which I am using to type this review): the Samsung S25Ultra. It has everything I need in terms of speed and memory, has excellent photo and video functions (really excellent resolution and light balance), and good "hand feel".
Value
5
Written by a customer while visiting Samsung US