Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,314 Reviews)
Open Ratings Snapshot
Rating breakdown 30,314 reviews
5 Stars
25,951
4 Stars
3,422
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
The S series phones are top tier
on September 7, 2026
Posted by: Nopenottoday6907
[This review was collected as part of a promotion.] Samsung has always held a special place in my heart since day one of me getting one no other phone compares to it I chose Samsung and will always choose Samsung because they are the best at what they do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Tech Savvy Choice
on September 7, 2026
Posted by: RockPhillyNow
[This review was collected as part of a promotion.] My Samsung phone and me are inseparable! Some would say it's "too much screen time" but it wakes me up, helps me keep in touch with everyone for both business and pleasure, and opens the world up to me for education and entertainment.
Sure, there are other fruity phones (you know what they are), but nothing else packed the same power, smoothness, and intuitive use like my Samsung 25 Ultra. The current AI features puts it over the top!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent Phone. Worth Every Penny
on September 7, 2026
Posted by: RJ7777
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is incredibly fast, with an amazing display, camera, and premium design. Battery life is excellent, and overall it feels like one of the best flagship phones available.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My New Samsung Phone
on September 7, 2026
Posted by: HappySamsunguser85
[This review was collected as part of a promotion.] I chose this Samsung phone because I wanted something new, reliable, and easy to use, and I’m so glad I did! I love how sleek and modern it looks, and the phone is very responsive. I use it every day for staying connected with family and friends, taking pictures and videos, streaming, browsing the internet, and handling everyday tasks. The screen is beautiful, the performance is smooth, and everything feels easy to navigate. I’ve really been enjoying my new phone and feel like I made a great choice. I chose this phone because Samsung continues to make devices that fit my everyday needs, and this one definitely does!”
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 7, 2026
Posted by: Antonio
[This review was collected as part of a promotion.] Had the s25 ultra since launch and its been nothing but great since then. Awesome battery life great performance and even better customization. Not to mention the camera zoom and quality is insane.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is so good you can't put it down!!
on September 7, 2026
Posted by: MWARRIOR1
[This review was collected as part of a promotion.] The camera is top tier.
The customizations are grade A++.
The processing is optimized for speed.
The storage is more than enough for your needs.
The AI is where this phone excels leaps and bounds above the rest.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Why I Love My S25 Ultra
on September 7, 2026
Posted by: Blurkeon
[This review was collected as part of a promotion.] I like using the Samsung Galaxy S25 Ultra because it’s a phone I really enjoy. As a student, I use it for schoolwork, looking up information, and keeping up with my stuff, but also for gaming, listening to music, and watching videos. The screen looks amazing, and I love the camera for taking pictures with my friends. It’s also super fast and has tons of features I like. I can use it for school or just to have fun. For me, it’s a phone that has everything I need and makes my everyday life more enjoyable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. Some problems
on September 7, 2026
Posted by: Poseidon
[This review was collected as part of a promotion.] Everything is great about this phone the software being the best. Major issue is the faulty charging port that has been a major problem in many units and no recall or reimbursement of labor fee has been given.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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