Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,957 Reviews)
Rating breakdown 28,957 reviews
5 Stars
24,815
4 Stars
3,238
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
My New phone
on November 9, 2025
Posted by: Thebossman
[This review was collected as part of a promotion.] My old phone was a Samsung Galaxy S22 Ultra and I loved it but it had some screen issues so last week I upgraded to a Samsung Galaxy S25 Ultra and I love it. The new AI features are awesome. I wish I would have upgraded earlier, now I can't wait to upgrade my watch to a Watch 8 and my earbuds to the Galaxy Buds 3 Pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra
on November 9, 2025
Posted by: Stingley23
[This review was collected as part of a promotion.] I use my Samsung phone for everything. I use it for reminders, alarms, my calendar, personal use, and business. Im totally lost with out my Samsung Galaxy S25 Ultra. Cant go wrong with Samsung.....the rest will fall into place.
#TeamSamsung
#TeamSamsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s25 is all I expected All around Great Phon
on November 9, 2025
Posted by: Amos2Famous
[This review was collected as part of a promotion.] I've had Galaxies since the S20 and each one was more impressive. I love these phone wouldn't buy anything else.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Not bad S series
on November 9, 2025
Posted by: Tan2005
[This review was collected as part of a promotion.] So I just switched from the note 20 ultra to S 25 ultra so far so good as a true Samsung Note user it is holding it's own. Plus am getting use to the Galaxy AI and like it as of now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on November 9, 2025
Posted by: TifaHeart
Expertise:Intermediate
Great phone and display. Battery last all day and phone charges quickly. Massive storage as I got the phone with extra storage.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product need more storage for developers
on November 9, 2025
Posted by: isamantix
[This review was collected as part of a promotion.] the storage is issue still.. i recommend 2GB of storage because it will be more favorable for developers and creators.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone with great features
on November 9, 2025
Posted by: Mastertron67
[This review was collected as part of a promotion.] I just got the Samsung Galaxy S25 Ultra and I’ve been loving it so far. It’s super smooth for gaming, especially in Marvel Contest of Champions — parries and swipes feel way more responsive and I don’t get lag like before. The battery lasts a long time too, even while playing. Also, the Galaxy AI photo tools are actually really useful. I’ve been able to clean up and edit pictures super easily without needing extra apps. Overall, it’s just a really solid phone and I’m glad I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen issues
on November 9, 2025
Posted by: Redd
Display does not stay on long enough. Have selected the maximum time and the phone still shuts off at variable times. It was difficult to even type this message without it shutting off twice.
Response from Samsung USBy R&R Team, November 10, 2025
Hey Redd, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you directly to assist you at your convenience in resolving this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US