Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,312 Reviews)
Open Ratings Snapshot
Rating breakdown 30,312 reviews
5 Stars
25,950
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
The best smartphone
on September 7, 2026
Posted by: Comicmercury
[This review was collected as part of a promotion.] I chose this phone brand for its versatility and ease of use; I use it for work and it performs very well. The photos it takes are incredible—I wouldn't trade it for anything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Over time review
on September 7, 2026
Posted by: Soulatol96
[This review was collected as part of a promotion.] Phone has hold up exceptionally, I work over the road and not once has it given me any trouble. I will definitely be keeping this phone for a while until it's time to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose SAMSUNG
on September 7, 2026
Posted by: Chellsi
[This review was collected as part of a promotion.] I chose to give this device a 5 star review!
I personally use it for work I'm on Boards for my son's School and use it SO MUCH. SAMSUNG is the only way to go!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durability and storage
on September 7, 2026
Posted by: Circusringleader
[This review was collected as part of a promotion.] This phone is very durable as a mom who is also a clumsy person that is important. It also has done great for all my storage purposes especially for the photos I love to take the camera makes it so easy to capture all the wonderful moments in my life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone overall
on September 7, 2026
Posted by: IrishDad
[This review was collected as part of a promotion.] I chose the Galaxy s25 because I've been getting Galaxy devices since the original Galaxy s. I love how you can customize way more than the other top brand and not locked into their ecosystem. Camera quality is beyond anything else for zoom. You can really make these devices your own. That's why I'll be a Samsung owner for life!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my s25 ultra
on September 7, 2026
Posted by: Bizombieluna
[This review was collected as part of a promotion.] I love my s25 ultra. I havent had any issues with it, its easy to use. I love the selection to customize my phone too. I will never get another phone. Im sticking with the s series phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on September 7, 2026
Posted by: SpursLover23
[This review was collected as part of a promotion.] I chose this phone because it always a great addition into the Samsung line and cant wait to upgrade in the future as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is overall the best phone ive owned
on September 7, 2026
Posted by: Airforce
[This review was collected as part of a promotion.] I've owned alot of phones over the years. The S ultra series Samsung are just the best. Cameras. Storage, and durable. I will continue to buy these as much as I can
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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