Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,924 Reviews)
Rating breakdown 28,924 reviews
5 Stars
24,788
4 Stars
3,233
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
The phone has a beautiful design and runs smoothly
on December 5, 2025
Posted by: Brookie
[This review was collected as part of a promotion.] The AI feature is very useful. Especially the ability to delete objects and replace them in the gallery, plus Gemini Ai helps me a lot in my work, like circling to find objects and turning features on and off. It's a great upgrade on the S25 Ultra series.
As for the gaming performance, it's excellent, but sometimes when playing demanding games like Blue Archive or Stella Sora, the device tends to overheat and the battery drains quickly.
Honestly, I still prefer the powerful, square design of the S24 ultra. I hope Samsung can bring back that square design or produce a custom version of it. To be honest, I used the Note 20 series and got addicted to that design, so please. Don't curve the corners of future phone products.
Honestly, I still prefer the powerful, square design of the S24 ultra. I hope Samsung can bring back that square design or produce a custom version of it. To be honest, I used the Note 20 series and got addicted to that design, so please. Don't curve the corners of future phone products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the pen and the camera
on December 5, 2025
Posted by: Kales5
[This review was collected as part of a promotion.] I use my Samsung for personal use and work. Its fast performance makes everything easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on December 5, 2025
Posted by: Glez13
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse, and Galaxy AI takes the experience to a whole new level. From the moment you pick it up, it feels like a device built to handle anything your day throws at you. The AI-enhanced features make everyday tasks smoother, faster, and surprisingly intuitive. Whether it’s summarizing notes, editing photos with AI magic, or translating conversations in real time, Galaxy AI feels genuinely useful—not just a buzzword.
The S25 Ultra’s performance is incredible. The display is bright and razor-sharp, making everything from texting to streaming videos feel premium. The camera system is one of the most versatile you’ll find, capable of capturing stunning detail in any lighting. With Galaxy AI built into the camera features, things like scene optimization and instant photo edits become effortless.
Battery life is excellent, lasting through a full day of heavy use without stress. Add in the S25 Ultra’s sleek design, powerful processor, and deep customization options, and you get a phone that adapts to you instead of the other way around.
Overall, the Galaxy S25 Ultra isn’t just a smartphone—it’s a smart companion. Incredible, versatile, and truly built for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The only phone for me
on December 5, 2025
Posted by: F3e413978
[This review was collected as part of a promotion.] Love my samsung s25 the model i continue to trade in and upgrade they never disappoint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There r too many features to name as my fav.
on December 5, 2025
Posted by: Hisgal
[This review was collected as part of a promotion.] Galaxy AI is top of there game! I love with a push of a button I can accomplish so much from info on a recipe to being able to text hands-free! The camera is the wow factor for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many great products!
on December 5, 2025
Posted by: ArnaPauline
[This review was collected as part of a promotion.] Streaming, gaming, movies, my kids school, social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on December 5, 2025
Posted by: Rascalion38
[This review was collected as part of a promotion.] The Galaxy AI is a great feature within the device the only draw back the device has it that it does not improve the overall internet the speed in loading is slow at best. In the future I believe with how much these devices cost these days there should be some way for the device to improve the quality of the Internet like speed it up even from a provider and make it more stable . These days there should not be any lag at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Fast Performance
on December 5, 2025
Posted by: Alkubati
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a significant upgrade that has truly enhanced my daily routine, especially its camera, display, and processing speed.
The screen quality is simply the best I have ever experienced. The brightness and clarity, even outdoors, makes viewing photos, videos, and documents a pleasure. Colors are vibrant without being oversaturated, creating an immersive experience for any task.
The camera system is incredibly versatile and reliable. The high-resolution sensor and improved low-light capabilities mean I consistently capture sharp, detailed photos, whether I am taking a quick snapshot of a sunrise or documenting notes for work. The powerful zoom is an excellent feature for capturing details from a distance, which is useful when documenting field work.
The screen quality is simply the best I have ever experienced. The brightness and clarity, even outdoors, makes viewing photos, videos, and documents a pleasure. Colors are vibrant without being oversaturated, creating an immersive experience for any task.
The camera system is incredibly versatile and reliable. The high-resolution sensor and improved low-light capabilities mean I consistently capture sharp, detailed photos, whether I am taking a quick snapshot of a sunrise or documenting notes for work. The powerful zoom is an excellent feature for capturing details from a distance, which is useful when documenting field work.
Value
5
Written by a customer while visiting Samsung US