Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,684 Reviews)
Rating breakdown 28,684 reviews
5 Stars
24,628
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
The best phone currently available, the battery pe
on March 9, 2026
Posted by: LUMBREMX
[This review was collected as part of a promotion.] I currently use my Samsung S25 Ultra phone to contact my family, work, and everything related to my personal life. I also have my Samsung Watch 7 Ultra, which is a great help at the gym. I also have the Buds 3 Pro headphones, which I use all day at work; they are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best!
on March 9, 2026
Posted by: Ash08445
[This review was collected as part of a promotion.] I don't really use Galaxy AI specifically but I thoroughly enjoyed using this phone this whole year. It's been a great phone. I highly recommend
Value
5
Written by a customer while visiting Samsung US
Posted by: Tyha
from Astoria Oregon
Expertise:Expert
Verified Purchase:Yes
It is exactly what they were wanting. They loves their S20 Ultra and were nervous about the switch but it is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hello Tyha, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that this device so perfectly aligns to your needs and wants from a device every day. Please, reach out to us again any time you have questions, or wish to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Dennis
from Woodbridge, VA
Expertise:Expert
Verified Purchase:Yes
Long battery life, and great performance. I recommend it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Dennis, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced battery life and processing power of your device. We have provided a link to the complete manual for your device to help you discover additional capabilities like Galaxy AI. We have also provided a link to the Samsung Support Team for your convenience if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device! Very innovative
on March 6, 2026
Posted by: Pittjc3
[This review was collected as part of a promotion.] I have not even begun to use the phone to its full potential. I have had galaxy phones for over 10 years, and they get better every year!
Value
5
Written by a customer while visiting Samsung US
Posted by: Levi
Verified Purchase:Yes
One of the Best ................................ .
Written by a customer while visiting Samsung US
Posted by: PenP
Verified Purchase:Yes
Works good enough. Not a huge fan of the boxer shaping but that isn't important. I am happy with how it functions with Android Auto. Access and function is better than my previous S23 Ultra. Camera is the same. Thank you that the OAD doesn't function unless I want as the 23 refused to turn off. This is considered an expensive phone to me. The color is pretty weak so not impressive. The pen is giving me a bit rough capabilities but isn't used often. the phone works. That's good.
Written by a customer while visiting Samsung US
Posted by: JesseM
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Love the phone but wish I had waited for the S26 Ultrs
I would recommend this to a friend!
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US