Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,681 Reviews)
Rating breakdown 28,681 reviews
5 Stars
24,625
4 Stars
3,204
3 Stars
542
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
The battery is amazing.
on March 13, 2026
Posted by: GoGreen01
[This review was collected as part of a promotion.] Im very happy with the new upgrades I have on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptionally Incredible!
on March 13, 2026
Posted by: QueenRLS13
[This review was collected as part of a promotion.] The SGS25U is one of the absolute best phones out on the market these days! The camera quality and zoom options are phenomenal. The fact that you can have an ulta zoom close enough to take a picture of the moon is remarkable! I have the 1T model, and even though I travel often, and take lots of videos and pictures, the memory is still less than half way full. The Galaxy AI features on the phone itself allow so much room to improve not just the photographs (like removing unwanted things from the picture), but the Galaxy AI is also great when it comes to helping you text correct something, finding new places for you that you ask it to, as well as letting you draw an idea on a picture and the AI brings it to life through various versions.
The phone itself is very durable on its own, even without a case protector, as I have dropped it a couples times without one, and still has little to no damage.
I love that it let's you have split screen, so it means I can be on two different apps at once, which comes in handy a lot.
Overall, this is one of the best phones that Samsung has put on the market. And that is why I've been a loyal Samsung costumer since the original Samsung Galaxy phone came out.
The phone itself is very durable on its own, even without a case protector, as I have dropped it a couples times without one, and still has little to no damage.
I love that it let's you have split screen, so it means I can be on two different apps at once, which comes in handy a lot.
Overall, this is one of the best phones that Samsung has put on the market. And that is why I've been a loyal Samsung costumer since the original Samsung Galaxy phone came out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite Phone! An S25U Experience
on March 13, 2026
Posted by: Beckobeck
[This review was collected as part of a promotion.] I really like almost everything about the Galaxy S25 Ultra. The phone feels extremely polished and premium, and Samsung clearly aimed to make it a refined flagship.
One of my favorite parts is the titanium frame. It gives the phone a more expensive feel in the hand and adds impressive durability. The build quality overall is excellent and makes the device feel very solid.
Galaxy AI is another highlight, especially for photo editing. The AI tools are actually useful and make it easy to remove objects or quickly clean up photos without needing another app.
My main issue with the phone is the camera optimization and color processing. Photos tend to come out noticeably cooler, which sometimes gives them a slightly unnatural vibe. While you can adjust the settings to warm the colors a bit, it still doesn’t quite match the natural warmth I got from my S22 Ultra, although this isn't a dealbreaker. The camera quality is visibly top notch!
I also miss the Bluetooth functionality in the S Pen. Being able to use it as a remote shutter for photos was genuinely useful, especially for group pictures or when the phone was set up at a distance.
Overall, the S25 Ultra is still an excellent phone with premium build quality and very useful AI features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 is very excellent smart phone.
on March 13, 2026
Posted by: SeanVel
[This review was collected as part of a promotion.] Gaming = excellent
Streaming = superb
Camera = very fast
Streaming = superb
Camera = very fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 13, 2026
Posted by: Jalso1
[This review was collected as part of a promotion.] It's amazing, I love it. Great camera, battery life and screen. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and insane in everything
on March 13, 2026
Posted by: Everythingsamsung
[This review was collected as part of a promotion.] Best phone I've ever had cant wait to upgrade to the next one #metaai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best of the best
on March 13, 2026
Posted by: Erick20006
[This review was collected as part of a promotion.] It's really good, one of the best devices that have come out since the S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone
on March 13, 2026
Posted by: TheWiz
[This review was collected as part of a promotion.] The Best smartphone I have ever own.
I'm a Samsung fan, and I always recommend their products. I own 2 galaxy buds pro 3 and the new galaxy pro 4, also the Galaxy tab 10 Ultra and the galaxy watch ultra.
I'm a Samsung fan, and I always recommend their products. I own 2 galaxy buds pro 3 and the new galaxy pro 4, also the Galaxy tab 10 Ultra and the galaxy watch ultra.
Value
5
Written by a customer while visiting Samsung US