Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,902 Reviews)
Rating breakdown 28,902 reviews
5 Stars
24,769
4 Stars
3,231
3 Stars
558
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Absolutely AMAZING
on March 15, 2026
Posted by: Jubster
[This review was collected as part of a promotion.] This one is incredible. The camera quality is amazing. It also has a pen which allowed me to sign documents the very first day I purchased. Everyhting looks and feels better with this phone. Just amazing over all. The Galaxy AI a as also super helpful to have. It suggests many things while in use of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It never froze, no matter what I'm doing!
on March 15, 2026
Posted by: Berdianoh
[This review was collected as part of a promotion.] My friends always love when I pick their photos and make something silly out of it lol, and that's all possible because of the Galaxy AI, I don't hold myself anymore when writing something important because I can always get it the way it needs to be, professional or even jokingly I know the message is well wrote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best all-around device
on March 15, 2026
Posted by: Lovegalaxy32
[This review was collected as part of a promotion.] With Galaxy AI, I can plan for groceries, listen to music all while having a device I can simply place in my shirt pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra review
on March 15, 2026
Posted by: LoveS25Ultra
[This review was collected as part of a promotion.] All around fantastic device. I use the Galaxy AI regularly.
Great cameras
Very fast
Incredible screen
Feature packed
Very fast
Incredible screen
Feature packed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has some great and bad features
on March 15, 2026
Posted by: Laphone
[This review was collected as part of a promotion.] The phone is amazing but the only bad thing is the camera in the night and also you can lose the s pen easily and cant track it if you lose it.
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hey Laphone, thank youf or your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that there are many features available on your device that you love using every day. We have provided a link to an article to help you with the different camera settings to help you capture the best possible photos and videos regardless of lighting. We have also shared a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device, or have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like how this phone supports 120hz.
on March 15, 2026
Posted by: Hgamez12
[This review was collected as part of a promotion.] This phone has a lot of great features i had an samsung phone since samsung 9 then upgraded to samsung 22 plus to 23 ultra to 25 ultra and these phone keeps getting better each i even bought my mom samsung 24 ultra and shes loves it she loves how easy it is to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my best device I ever had!
on March 15, 2026
Posted by: boleg64
[This review was collected as part of a promotion.] Grate AI feature that I can edit my pictures with and share with my friends.
I like to stream movies and share screen with my Samsung TV
I like to stream movies and share screen with my Samsung TV
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Designed for a better life
on March 15, 2026
Posted by: Freeyone
[This review was collected as part of a promotion.] Galaxy AI is a convenient time saving tool that makes my life easier on a daily basis
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Because I am safer during calls. Galaxy AI prevents me from feeling at risk of my time being wasted.
Value
5
Written by a customer while visiting Samsung US