Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,284 Reviews)
Rating breakdown 30,284 reviews
5 Stars
25,924
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
A Complete Package That Works for Me
on October 4, 2026
Posted by: adis2hope
[This review was collected as part of a promotion.] I purchased my Galaxy S25 Ultra around Thanksgiving, and after using it for a while, I’m genuinely happy with my decision.
I chose the S25 Ultra because Samsung feels like a complete package to me. I already use a Samsung Watch and Galaxy Buds, and I really like how everything works together. Moving between my phone, watch, and earbuds feels simple and seamless.
The camera has been one of my favorite things about the S25 Ultra, especially the zoom and overall photo quality. The display is excellent, the phone feels fast, and the battery easily gets me through my normal day.
I’ve also used AirPods, and personally I prefer my Galaxy Buds when using them with this phone. The integration with the Samsung ecosystem is a big reason why.
The S25 Ultra isn't perfect — it’s a large phone and definitely expensive — but after months of using it, I still feel I made the right choice. For me, it’s not just about having a powerful phone; it’s how well the phone, watch, and buds work together that makes the experience worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need in one hand
on October 4, 2026
Posted by: SkobsSergo
[This review was collected as part of a promotion.] I chose the samsung S25 ultra vs the rest of the line of samsung phones just because have all the things every other phone got ++. Great photos and videos, 2 years in and still great battery life. Durable, sturdy and fit perfectly in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product was a great switch
on October 4, 2026
Posted by: GRACEAPPLE
[This review was collected as part of a promotion.] I choose to switch to a galaxy s25 ultra for its great reputation on reliability. There has been no problems whatsoever. It has been very easy to navigate without needing previous experience. Any additional more advanced options come with very detailed and easy to comprehend instructions. The camera quality is amazing! Hands down best camera I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on October 4, 2026
Posted by: Betty89
[This review was collected as part of a promotion.] This phone has everything I need with such easily maneuvering, from making it cute, to all the formats I need for work with the security I want. The camera can't get any better, it's actually more than I have learned, and the brightness outside makes it easy to take for maps when I travel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Capabilities
on October 4, 2026
Posted by: Timmay424
[This review was collected as part of a promotion.] I used the Samsung S 25 Ultra for work and it was by far the best quality photo I've ever taken with a phone! Working on buying the s 26 ultra now. Hopefully i can make it work and ill be using these only when I start my own business. The apps are incredibly easy to use and under stand and the user tips guide is amazing at showing you new tricks! By far the best quality phone I've ever owned!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Ultra 25S
on October 4, 2026
Posted by: MJsphone
[This review was collected as part of a promotion.] Love Samsung cell phones. Very easy to use and learn. Basically windows based.
One concern is how quickly the battery wears out.
I do use the phone quite a bit.
Also, over time the camera setting is not as clear.
I do use the phone quite a bit.
Also, over time the camera setting is not as clear.
Excited to get the 26S Ultra or newer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is one of the best products I bought
on October 4, 2026
Posted by: Photographyuser
[This review was collected as part of a promotion.] I had this product for more than a year and it's still perfect, it resisting a lot, I chose it because of the camera resolution and I love it, the best photos I taken was with this phone, the pencil is another good point if you do design, this phone is still a great product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great camera
on October 4, 2026
Posted by: Love2takePics
[This review was collected as part of a promotion.] This is my first samsung phone. I'm glad I chose the S25Ultra+. The best benefits for me are the size of phone, camera ability and pen. The camera is amazing and takes clear pictures day or night. The AI help is a wonderful benefit too. Once I realized I had a pen built in there was no stopping me. I love making notes and sending them to my kids. Size of phone and scene size is what got my attention first. Made it easier to read and access apps. And I am still unlocking other features on it. I love this phone.
Value
4
Written by a customer while visiting Samsung US