Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(1,234 Reviews)
Rating breakdown 1,234 reviews
5 Stars
842
4 Stars
268
3 Stars
77
2 Stars
25
1 Star
22
79%of customers recommend this product.
(
38 out of
48)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
Deluxe device
on September 28, 2026
Posted by: Tmanphone
[This review was collected as part of a promotion.] Big fan of this device. I chose this specific one to increase my productivity at work. I am able to use this like a p.c.
Seemless integration with my work apps.
Very good camera. Excellent wifi.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing but problems
on September 28, 2026
Posted by: Kawirider67
[This review was collected as part of a promotion.] I chose Samsung because I love all of my other products but this phone has been the worst. I get system errors too often. The system seems overloaded processing simple tasks like taking photos. My phone gets very hot whenever connected to my car stereo. Text verification codes take forever to come in and sometimes never notify me causing me to miss texts or be unable to verify by the text option. Battery life is good compared to others.
Value
1
Response from Samsung USBy R&R, September 29, 2026
Hey there Kawirider67,
Thank you for sharing your reasons for choosing the Galaxy A26 5G. This model features a spacious display, a versatile camera system, and long-lasting battery performance. We're pleased to hear that the battery has met your expectations, and we appreciate your continued support of Samsung products.
We understand your concerns about system errors, overheating, and delayed notifications, especially when these issues affect your daily tasks. To take a screenshot, you can use one of the following methods:
1. Using Buttons: By default, you can take a screenshot by pressing and releasing the Power and Volume Down buttons simultaneously. If you want to change this method, you can customize it in the settings.
2. Quick Settings Button: Swipe down from the very top of your screen twice to open the full Quick Settings panel. Look for the "Take Screenshot" tile and tap it. If you don’t see it, tap the Edit (pencil) icon at the top right, find "Take Screenshot" in the available buttons, and drag it into your active tiles.
3. Palm Swipe to Capture: Go to **Settings > Advanced features > Motions and gestures**. Toggle on "Palm swipe to capture." Now, you can take a screenshot by sliding the side of your hand across the screen from left to right.
We have also provided a link below for additional troubleshooting steps and options.
To make it easier to turn on your flashlight, you can set it so that a double-click of the side power button toggles the light on and off:
1. Open Settings and select Advanced features.
2. Tap on Side button (or Side key).
3. Make sure that "Double press" is turned on.
4. Tap the Gear icon next to "Open app" and select Torch / Flashlight from the list of applications.
If your touchscreen feels sluggish or isn't responding properly, you can improve its sensitivity:
- Increase Touch Sensitivity: Go to Settings > Display and toggle on Touch sensitivity. This boosts the screen's responsiveness, which is especially helpful if you have a glass screen protector on your device.
Links to helpful articles are included below. Your feedback is valuable as we continue improving the Galaxy experience. Thank you for choosing Samsung!
Troubleshoot touchscreen issues on a Samsung Galaxy device
From
Customize the side button or Bixby button on your Galaxy phone
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A26 5G. This model features a spacious display, a versatile camera system, and long-lasting battery performance. We're pleased to hear that the battery has met your expectations, and we appreciate your continued support of Samsung products.
We understand your concerns about system errors, overheating, and delayed notifications, especially when these issues affect your daily tasks. To take a screenshot, you can use one of the following methods:
1. Using Buttons: By default, you can take a screenshot by pressing and releasing the Power and Volume Down buttons simultaneously. If you want to change this method, you can customize it in the settings.
2. Quick Settings Button: Swipe down from the very top of your screen twice to open the full Quick Settings panel. Look for the "Take Screenshot" tile and tap it. If you don’t see it, tap the Edit (pencil) icon at the top right, find "Take Screenshot" in the available buttons, and drag it into your active tiles.
3. Palm Swipe to Capture: Go to **Settings > Advanced features > Motions and gestures**. Toggle on "Palm swipe to capture." Now, you can take a screenshot by sliding the side of your hand across the screen from left to right.
We have also provided a link below for additional troubleshooting steps and options.
To make it easier to turn on your flashlight, you can set it so that a double-click of the side power button toggles the light on and off:
1. Open Settings and select Advanced features.
2. Tap on Side button (or Side key).
3. Make sure that "Double press" is turned on.
4. Tap the Gear icon next to "Open app" and select Torch / Flashlight from the list of applications.
If your touchscreen feels sluggish or isn't responding properly, you can improve its sensitivity:
- Increase Touch Sensitivity: Go to Settings > Display and toggle on Touch sensitivity. This boosts the screen's responsiveness, which is especially helpful if you have a glass screen protector on your device.
Links to helpful articles are included below. Your feedback is valuable as we continue improving the Galaxy experience. Thank you for choosing Samsung!
Troubleshoot touchscreen issues on a Samsung Galaxy device
From
Customize the side button or Bixby button on your Galaxy phone
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent device
on September 28, 2026
Posted by: 14Cominatcha
[This review was collected as part of a promotion.] This product is perfect in every way, that's exactly why I chose it to be my phone. A photographs come out great, the editing department in the photographs is excellent everything about this is a good phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on September 28, 2026
Posted by: Missbossy
[This review was collected as part of a promotion.] I love everything about this device the games the screen the pictures are very clear and all the service is on point
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 28, 2026
Posted by: Darkdreamerswife
[This review was collected as part of a promotion.] I chose this device for it capabilities. I have enjoyed the device fully. I love the ease of use and it's capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I CHOSE SAMSUNG GALAXY A26- GRREAT CHOICE
on September 28, 2026
Posted by: Mykal333
[This review was collected as part of a promotion.] I chose GALAXY A26 because I believe it is superior to any
I-PHONE or PIXEL!!!
My last phone was GALAXY A20 - which I loved
It was being discontinued from production and support
I had to replace with a goood model
Well- SMART SWITCH is
IMPORTANT!
I wanted all settings photos and more transferred to my new phone
It was
I-PHONE or PIXEL!!!
My last phone was GALAXY A20 - which I loved
It was being discontinued from production and support
I had to replace with a goood model
Well- SMART SWITCH is
IMPORTANT!
I wanted all settings photos and more transferred to my new phone
It was
Photos look GRREAT
Nice stereo sound and I hook up to Bluetooth Speaker for daily YOUTUBE listens
Settings are easy
Larger screen for tv
And movies
I can hear callers clearly and them- me too
I can block every number that is annoying
Nice stereo sound and I hook up to Bluetooth Speaker for daily YOUTUBE listens
Settings are easy
Larger screen for tv
And movies
I can hear callers clearly and them- me too
I can block every number that is annoying
An A+ phone at a good price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on September 28, 2026
Posted by: Shortcut
[This review was collected as part of a promotion.] I needed to upgrade my phone in the worst way. I'm very happy I chose the Samsung Galaxy A26. It has great memory and storage and is very fast. I would recommend it to anyone in the market for a new cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sam notebook
on September 28, 2026
Posted by: Lovebug
[This review was collected as part of a promotion.] I chose to use my Samsung device to stream social media and listen to music talk to my friends and family video for business purposes I just love anything that's Samsung💜🧡💛
Value
5
Written by a customer while visiting Samsung US