Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(754 Reviews)
Rating breakdown 754 reviews
5 Stars
532
4 Stars
152
3 Stars
43
2 Stars
18
1 Star
9
77%of customers recommend this product.
(
33 out of
43)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
An amazing device at a great price
on April 2, 2025
Posted by: Joey1967
from Deerfield Beach, Florida
Expertise:Intermediate
This device has blown my mind. The build is much higher quality than last year's A25. The glass back is stunning in the very classy looking dark black. The other reviewers are correct about the side biometrics being much more favorable and quicker than the under the screen type. The screen is bright and vibrant and the Exynos 1380 is snappy. I even find the cameras to be pretty darn good. At this price range the phone feels like it's worth double the price. I'm thrilled to have purchased it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 25, 2025
Hey Joey1967,
Thanks for sharing such a glowing review. The Galaxy A26 5G is definitely making waves with its sleek design, vibrant display, and snappy performance. Your excitement jumps off the screen, and it’s easy to see why. It’s great that you have leveled up your mobile experience. Thank you for making Samsung your go-to choice!
-Ty
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Thanks for sharing such a glowing review. The Galaxy A26 5G is definitely making waves with its sleek design, vibrant display, and snappy performance. Your excitement jumps off the screen, and it’s easy to see why. It’s great that you have leveled up your mobile experience. Thank you for making Samsung your go-to choice!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Not My Best Phone Ever
on December 6, 2025
Posted by: Annacronism
[This review was collected as part of a promotion.] This Galaxy A26 5G phone is not the best one that I have owned. It is sometimes slow about loading searches. It is also slow when opening some of its natuve apps and features. It also gets hot for no apparent reason, even when it's not being used. I am not very satisfied with its performance in general. My previous Android phone was a much better model than this one. I don't care about, nor use Galaxy AI, or any AI for that matter.
Value
3
Response from Samsung USBy R&R, December 12, 2025
Hello there Annacronism,
Thank you for your honest feedback on the Galaxy A26 5G. Designed to provide a balance of performance, speed, and reliability in a sleek frame, if your phone heats up even with light use, it likely indicates background activity. To fix this, optimize your device using the Quick Optimization feature, which improves performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Just go to Settings, select Device Care, tap Optimize now, and then Done. This quick process helps your apps run more smoothly and extends battery life. For additional help and troubleshooting tips, see the linked online article. Your feedback helps us improve and ensures every Galaxy device meets the expectations of dedicated Android users like you. Thank you for sharing your thoughts and for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for your honest feedback on the Galaxy A26 5G. Designed to provide a balance of performance, speed, and reliability in a sleek frame, if your phone heats up even with light use, it likely indicates background activity. To fix this, optimize your device using the Quick Optimization feature, which improves performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Just go to Settings, select Device Care, tap Optimize now, and then Done. This quick process helps your apps run more smoothly and extends battery life. For additional help and troubleshooting tips, see the linked online article. Your feedback helps us improve and ensures every Galaxy device meets the expectations of dedicated Android users like you. Thank you for sharing your thoughts and for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
A very well made budget phone. Maybe top one ever?
on May 5, 2025
Posted by: JoeyinMiami
This is a great budget phone. The glass gives a feel of the high end. The screen is fantastic. As the other reviews noticed, the fingerprint reader on the side is fast and easier than the Galaxy A35 under screen one. The processor is quick enough and I really enjoy the new AI features. This is a true good value for a time of economic trouble worldwide.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, May 7, 2025
Thanks for the great review, JoeyinMiami! The Galaxy A26 5G truly shows how performance and premium feel can come together in a sleek, budget-friendly device. From its fast fingerprint reader to its stunning display and responsive AI-powered features, it’s built to impress without compromise. We appreciate your feedback. Thank you for choosing Samsung.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A26
on December 5, 2025
Posted by: RusMom
[This review was collected as part of a promotion.] I got a Samgsung Galaxy A26 that one would heat up while charging and would die really fast. I went in to trade it for a new one. It has been giving me crab as well more then the first one actually. I could be playing a game and the drop down menu would drop down without me swiping. It always tells me the System UI failed and then asks to wait or close program. This one also does not have a long battery Iife. I am going to try a trade it in for something else.
Value
4
Response from Samsung USBy R&R, February 12, 2026
Greetings RusMom,
Thank you for sharing your experience. We recognize that consistent performance and reliable battery life are crucial for daily use. The Galaxy A26 5G is designed to balance connectivity, efficiency, and ease of use. Please ensure you're using an authentic Samsung charger, adapter, and charging cable for safe, reliable charging. The linked documentation below provides guidance on proper charging techniques and best practices. When you see the notification 'System UI failed,' it may indicate that an update is available or that your game is outdated and incompatible with your device. In such cases, check your settings to see if a software update is needed. Software updates are like maintenance; they help your phone or tablet run smoothly, improve the user interface, enhance security, and fix bugs. The link below offers more information on updates and how to install them. If an update is available, installing it is recommended to keep your device functioning properly. Sometimes a reset may be necessary; refer to the online resources outlined in the article to reset your device if it acts unexpectedly. We appreciate your honesty and thank you for helping us improve. Thank you for being part of the Samsung family.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
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Thank you for sharing your experience. We recognize that consistent performance and reliable battery life are crucial for daily use. The Galaxy A26 5G is designed to balance connectivity, efficiency, and ease of use. Please ensure you're using an authentic Samsung charger, adapter, and charging cable for safe, reliable charging. The linked documentation below provides guidance on proper charging techniques and best practices. When you see the notification 'System UI failed,' it may indicate that an update is available or that your game is outdated and incompatible with your device. In such cases, check your settings to see if a software update is needed. Software updates are like maintenance; they help your phone or tablet run smoothly, improve the user interface, enhance security, and fix bugs. The link below offers more information on updates and how to install them. If an update is available, installing it is recommended to keep your device functioning properly. Sometimes a reset may be necessary; refer to the online resources outlined in the article to reset your device if it acts unexpectedly. We appreciate your honesty and thank you for helping us improve. Thank you for being part of the Samsung family.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Perform a factory reset on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002030/
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for great price.
on December 6, 2025
Posted by: Grego2025
[This review was collected as part of a promotion.] The phone itself is great. The camera is amazing. The galaxy ai can be a bit intrusive at times but overall a nice feature. My only issue was the durability of the phone. The flat sides make the probability of damage higher as the metal bends easier, which is exactly what happened to mine a week after buying it. The screen broke and the side metal bent in causing the screen to go black entirely.
Value
4
Response from Samsung USBy R&R, December 22, 2025
Hiya Grego2025,
Thank you for sharing your experience with the Galaxy A26 5G. It’s great to hear how much you enjoyed the camera and Galaxy AI features. Your feedback provides valuable insight into how design and materials feel in real-world use. We appreciate your input and thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy A26 5G. It’s great to hear how much you enjoyed the camera and Galaxy AI features. Your feedback provides valuable insight into how design and materials feel in real-world use. We appreciate your input and thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Mike S
from Granbury, TX
Expertise:Intermediate
Verified Purchase:Yes
I purchased this A26 to replace my S10e. I am impressed that the "A" series phone does about everything my S model did, and more. I stayed with Samsung because I love the "Smart Switch" where I could transfer all of my apps and files from my old phone via bluetooth. It was seamless. When the transfer was completed, my new phone arranged the icons exactly like they were on my old phone so I didn't have trouble finding anything. Battery life is great on this phone. I would buy it again. Also, I like knowing it will get updates for the next 6 years since I generally keep my phone as long as it is working properly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
Good day Mike S,
Thank you for sharing your experience with the Galaxy A26 5G. Seamless setup, reliable battery life, and long-term software support make transitioning to a new device easy and reassuring. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy A26 5G. Seamless setup, reliable battery life, and long-term software support make transitioning to a new device easy and reassuring. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Carmen R
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Bought this phone for my elderly mother as she was having alot of issues with her other phones. She needed an affordable, dependable,and easy to use phone and this fit the bill exactly. The phone was well within my budget and she was able to learn the basic functions of it. This phone is great for first time smartphone users and it doesnt hurt the bank account.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hello Carmen R,
Thank you for sharing this thoughtful experience. The Galaxy A26 5G is designed to deliver dependable performance, clear visuals, and simple navigation that supports everyday communication and connectivity. It’s wonderful to hear that it helped make technology more approachable and comfortable for your mother and it was able to fit into your lifestyle seamlessly. Thank you for being part of the Samsung family.
-Ty
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Thank you for sharing this thoughtful experience. The Galaxy A26 5G is designed to deliver dependable performance, clear visuals, and simple navigation that supports everyday communication and connectivity. It’s wonderful to hear that it helped make technology more approachable and comfortable for your mother and it was able to fit into your lifestyle seamlessly. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Here’s a look at the Galaxy A26 5G—Samsung’s value
on August 21, 2025
Posted by: Autism
[This review was collected as part of a promotion.] Quick Verdict
The Samsung Galaxy A26 5G delivers compelling bang-for-your-buck value. It offers modern touches like a bright AMOLED display, water resistance, and long-term software support. While not a standout in any single category, it shines in overall reliability and thoughtful compromises. As one reviewer put it, it “does just enough—and that’s okay”.
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Standout Features
Durable, Stylish Build
Features Gorilla Glass Victus+ on both front and back plus an IP67-rated body—rare at this price level.
Features Gorilla Glass Victus+ on both front and back plus an IP67-rated body—rare at this price level.
Impressive Display
A 6.7-inch FHD+ Super AMOLED screen with 120 Hz refresh rate provides vivid, smooth visuals.
A 6.7-inch FHD+ Super AMOLED screen with 120 Hz refresh rate provides vivid, smooth visuals.
6 Years of Software Updates
Samsung promises 6 years of OS and security updates—the most generous support in this segment.
Samsung promises 6 years of OS and security updates—the most generous support in this segment.
Reliable Performance
Powered by the Exynos 1380 chipset, the phone performs smoothly in everyday tasks and even outpaces the pricier A36 5G in responsiveness.
Powered by the Exynos 1380 chipset, the phone performs smoothly in everyday tasks and even outpaces the pricier A36 5G in responsiveness.
Decent Camera Setup
The main 50 MP sensor with OIS handles well-lit photos competently. AI features like Object Eraser and Circle to Search add utility.
The main 50 MP sensor with OIS handles well-lit photos competently. AI features like Object Eraser and Circle to Search add utility.
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Pros & Cons
Pros Cons
Tough build (Gorilla Glass Victus+, IP67) Single bottom-firing speaker with weak audio
Bright 120 Hz AMOLED display Waterdrop notch feels dated
Smooth everyday performance Modest battery life with 5,000 mAh, no stereo sound
Long software support (6 years) Low-res m
Bright 120 Hz AMOLED display Waterdrop notch feels dated
Smooth everyday performance Modest battery life with 5,000 mAh, no stereo sound
Long software support (6 years) Low-res m
Value
5
Written by a customer while visiting Samsung US