Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6 out of 5
4.6
(540 Reviews)
Open Ratings Snapshot
Rating breakdown 540 reviews
5 Stars
383
4 Stars
109
3 Stars
31
2 Stars
10
1 Star
7
77%of customers recommend this product. 
(
23 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5 out of 5
5
Most preferred in the 2025 A series
on December 11, 2025
Posted by: KRS03
from NW PNW
The Galaxy SM-A266UZKAXAA is one of the only USA qualified phones, unlocked for all carriers.
This model, A26, rarely is price-reduced. It surpasses the A36/A56 in some ways, having a microSD slot.
It appears to be the most preferred model of the A series this year.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
NOTHING BEATS THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on March 30, 2025
Posted by: NOTHING BEATS THIS
NOTHING BEATS THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone, ugly color (imo)
on March 27, 2025
Posted by: Mikeyt1818
from Austin
Expertise:Expert
I got it for my wife. Great phone. better than the A36 I bought because the side fingerprint scanner is so much more responsive and works on the first try. I think the Exynos 1380 is actually better than the Snapdragon 6 gen 3. I would have bought instead of the A36 but i HATE black phones. Boring. My wife is not thrilled with the color and is considering the A16 in silver, but I warned her about never using a phone with 4GB RAM. Come on Sammy, where is the mint international color?
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&RApril 9, 2025
Hey Mikeyt1818,

Thank you for reaching out and sharing your thoughts on the Galaxy A26 5G. We're pleased to hear that the processor keeps your wife's device performing at its best. Whether she is browsing, gaming, or streaming videos, the upgraded CPU ensures everything runs quickly and smoothly. We truly appreciate your feedback on the device and its design, as it helps us understand user preferences regarding available options. Once again, thank you for your input; it means a lot to us. As always, thank you for choosing Samsung!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Real step down from the a32
on June 28, 2025
Posted by: Myob
Expertise:Expert
Verified Purchase:Yes
This phone is a real step down from the a32. It burns through battery at a rapid rate. It is slower at charging. They removed the 3.5" jack, but have nothing in return. And now i hear Samsung is removing the memory card slot from newer models. Definitely time to find a new phone manufacturer that cares about their customers.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&RJune 30, 2025
Hola Myob,
Thank you for taking the time to share your thoughts on the Galaxy A26 5G. We understand how important features like battery performance, charging speed, and expandability are to your everyday experience. Your feedback helps us identify what matters most to Galaxy users and drives our mission to create devices that meet a wide range of needs. As designs and features continue to evolve, our commitment to developing reliable and connected technology remains strong. We value your perspective and encourage you to keep exploring what the Galaxy lineup has to offer, designed to support your lifestyle with dependable performance and thoughtful innovation. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Cheap phone and sucky privacy policy
on December 24, 2025
Posted by: MichiganAware
Verified Purchase:Yes
The phone seems to be of low quality (rinky dink, cheap). The Samsung Privacy Policy requires the user to open up much of their personal information to be sold. So the user is unable to feel comfortable in using their phone, a useful and necessary tool. The privacy policy is not about protecting the owner of the device. It's about how the owner/ user will have less privacy by using the device.
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&RDecember 26, 2025
Hi MichiganAware,

Thank you for sharing your experience with the Galaxy A26 5G. Samsung devices aim to provide dependable performance and transparency. You can review and adjust your Security and Privacy settings on your phone, including permissions with Permission Manager and access to the camera, microphone, and clipboard. Tap on More privacy settings for more options. Your feedback emphasizes the importance of trust in your overall experience. We suggest reading our Service Agreement to understand your privacy rights, accessible through the link below. We appreciate your feedback and your involvement in the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/

Mobile Terms and Conditions
https://www.samsung.com/us/support/legal/LGL10000282/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ive ever had
on November 1, 2025
Posted by: Beachdriver
[This review was collected as part of a promotion.] This is a little different review. I live on a peninsula. I sunk my truck 8n the ocean. Water was coming into my truck. I saw my galaxy a26 5g floating in the water in the truck. Floating in ocean water to be exact. I grabbed it and got myself out of the truck to safety. Then used my galaxy a26 5g to call for help. Nothing wrong with the phone whatsoever. Thank you for making such an amazing phone. The truck was a loss but the phone saved my life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very disappointed. No 3.5mm jack on A26.
on June 8, 2025
Posted by: Al Dips
from New York, NY
Expertise:Expert
3.5mm headphone jack was perfect on the A25. Samsung eliminated the headphone jack in the A26. I was a early buyer of this model. Had to return it do to the lack of the 3.5mm jack. Then found a A25 online and bought that instead. The A25 is superior to the A26.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RJune 9, 2025
Hi Al Dips,

Thank you for reaching out and sharing your experience with your Galaxy A26 5G. Many devices are now using USB-C as the newer, more versatile universal connector compared to its predecessor. USB-C is faster and more efficient, featuring a simpler design that is less prone to damage. With this transition, the port's functionality has evolved to serve both charging and audio purposes. You can use wired headphones that are compatible with USB-C, or you can use an adapter to convert the USB-C port into a 3.5mm headphone jack if you prefer. We appreciate your feedback and thank you for being a Samsung customer.

-Ty

Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good products
on June 30, 2025
Posted by: Brittbrat29shop
[This review was collected as part of a promotion.] I love samsung products all the way it always been the best to switch from my old Samsung to my new Samsung phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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