Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6 out of 5
4.6
(540 Reviews)
Open Ratings Snapshot
Rating breakdown 540 reviews
5 Stars
383
4 Stars
109
3 Stars
31
2 Stars
10
1 Star
7
77%of customers recommend this product. 
(
23 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5 out of 5
5
Nice upgrade
on November 12, 2025
Posted by: Here4fun
[This review was collected as part of a promotion.] After a short time of using this device I've been very pleased with it. The new Galaxy AI has been helpful and fun to use. The display is clear with very nice camera. Samsung has put together another great galaxy phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy phone is magnificent
on November 12, 2025
Posted by: Nenee4
[This review was collected as part of a promotion.] This Galaxy phone is great takes great pictures and videos never buffs i referred my family and friends 🧡
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Magnificent!
on November 13, 2025
Posted by: Jezabell
[This review was collected as part of a promotion.] My Samsung device never stops amazing me, once I feel I've learned everything there is to know something bigger and better appears. AI, WOW I'm blown away with the endless opportunities it gives us and can't wait to see what's next!!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and perfect size
on November 14, 2025
Posted by: Greeneyedgirl
[This review was collected as part of a promotion.] I use my galaxy for everything and I mean everything and the Galaxy Al on it is great. The pictures are perfect I love my phone.
Value
5 out of 5
5
Response from Samsung USBy R&RNovember 14, 2025
Greetings Greeneyedgirl,
Your review beautifully highlights what makes the Galaxy A26 5G such a versatile device. When a phone becomes something you reach for all day, from enhanced intuitive features to capturing photos you’re proud of, it speaks volumes about its design and performance. The A26’s size truly hits that perfect balance, and I’m glad it feels comfortable while still providing everything you need. Your enthusiasm really comes through. We’re thankful to have you as part of the Samsung family.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a very good value.
on November 15, 2025
Posted by: RogerG
[This review was collected as part of a promotion.] This phone is great at streaming movies and sports. And the Galaxy AI is great for work projects, very easy to use.
Also, the 50 megapixel camera is easy to use and takes very smooth shots.
This phone is very affordable and comes with everything you need preloaded.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
If you love bloatware this is the phone for you
on November 16, 2025
Posted by: My public name
from New York
Expertise:Intermediate
Verified Purchase:Yes
It is filled with so much unremovable bloatware that it is SO slow.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RNovember 17, 2025
Dear My public name,
Thank you for sharing your feedback on the Galaxy A26 5G. We know how vital it is for a phone to feel fast, responsive, and intuitive from the start. Your Galaxy A26 5G comes with essential apps that enhance security, provide updates, and include smart features. Many of these can be customized, hidden, or optimized via settings. It's very unlikely your device will encounter malware since all Galaxy and Play Store apps are scanned before download. However, malicious ads or emails may attempt to install harmful software. To protect your device, you can manage app permissions and set up an ad blocker in Samsung Internet. For more tips on customizing your device's security, refer to the link below. The A26 5G is designed to offer an affordable yet advanced 5G experience, combining smart features with performance. Personalizing it makes for a streamlined, powerful daily experience. We appreciate your review and thank you for choosing Samsung.
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Worst Galaxy Made!!
on November 21, 2025
Posted by: SherNJon
[This review was collected as part of a promotion.] This phone ALWAYS BUFFERS, IT'S FAR SLOWER THAN MY LAST GALAXY PHONE. I DON'T LIKE HOW THE CAMERA TAKES PICTURES WHEN YOU ZOOM IN ON SOMETHING AS IN: I GO OUTSIDE EVERY SINGLE NIGHT TO TAKE PICS OF THE MOON, STARS AND THE PLANETS MAINLY SATURN 🪐 AND MARS AND IF I TRY TO ZOOM IN THE PICS ARE AWFUL AND NIGHT MODE IS A JOKE IT MAKES THE PICS WORSE PRO MODE IS SEMI OK . I'VE ALWAYS LOVED SAMSUNG GALAXY PHONES BUT LOOSING FAITH IN YOUR PRODUCTS. I HAD MY FIANCE BUY A SAMSUNG TV ITS BEEN A NIGHTMARE WE NEVER WATCHED IT BUT MAYBE 15 HOURS TOTAL UNDER 1 YR OF PURCHASING IT AND THE FAMOUS "BLACK SCREEN BLACKOUT" HAPPENED TO OUR TV DO YOU THINK SAMSUNG CARED ABOUT OUR RELATIONSHIP, FEELINGS OF THEIR PRODUCTS? THEY DIDN'T BECAUSE IT WAS PASSED THE 1 YR MARK. I REGISTERED THE TV TWICE AND WHEN I WENT TO GET HELP IT WAS A LIVING REAL LIFE NIGHTMARE AND I WILL NOT EVER GO THROUGH THAT PROCESS EVER EVER EVER AGAIN!!
Value
3 out of 5
3
Response from Samsung USBy R&RNovember 21, 2025
Hello SherNJon,
Thanks for sharing your experience with the Galaxy A26 5G. Your enthusiasm for night photography highlights the importance of advanced zoom and low-light features, especially for sky photography. Your loyalty to Galaxy reflects trust and emphasizes the need for smooth performance and camera quality. Below are tips to improve your photos and keep your device running smoothly. We appreciate your insights and being part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone, Excellent price
on December 5, 2025
Posted by: Pamcakes
[This review was collected as part of a promotion.] I am thrilled with the performance of my new phone! I'm stunned by the speed of it and the clarity in the graphics. It took me a bit to learn how to use some features but it really guides you right through it. I've still got lots to learn about all the great features that I didn't know about when I bought this phone. It's really a great value and offers more than I think I can learn. Super happy customer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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