Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
673
4 Stars
217
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Posted by: Dave
from Southwest Missouri
Expertise:Intermediate
Verified Purchase:Yes
A very good mid range phone. Priced just right. Phone has a very good camera system and the battery is letting me go 2 days without charging. It goes recharge the battery very quickly. Phone functions are fast with no lag, and all apps run smoothly. Display quality is excellent. Very happy with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hey there Dave,
Thank you for your detailed feedback on the Galaxy A26 5G. We are delighted to hear that you are enjoying the camera quality, smooth performance, and long-lasting battery. The A26 is designed to deliver a reliable, versatile mobile experience. We appreciate you being a part of the Samsung family.
-Ty
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Thank you for your detailed feedback on the Galaxy A26 5G. We are delighted to hear that you are enjoying the camera quality, smooth performance, and long-lasting battery. The A26 is designed to deliver a reliable, versatile mobile experience. We appreciate you being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Carmen R
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Bought this phone for my elderly mother as she was having alot of issues with her other phones. She needed an affordable, dependable,and easy to use phone and this fit the bill exactly. The phone was well within my budget and she was able to learn the basic functions of it. This phone is great for first time smartphone users and it doesnt hurt the bank account.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hello Carmen R,
Thank you for sharing this thoughtful experience. The Galaxy A26 5G is designed to deliver dependable performance, clear visuals, and simple navigation that supports everyday communication and connectivity. It’s wonderful to hear that it helped make technology more approachable and comfortable for your mother and it was able to fit into your lifestyle seamlessly. Thank you for being part of the Samsung family.
-Ty
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Thank you for sharing this thoughtful experience. The Galaxy A26 5G is designed to deliver dependable performance, clear visuals, and simple navigation that supports everyday communication and connectivity. It’s wonderful to hear that it helped make technology more approachable and comfortable for your mother and it was able to fit into your lifestyle seamlessly. Thank you for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Long lasting durability
on January 31, 2026
Posted by: Rolandvan
Expertise:Expert
Samsung is a relaiable and sturdy phone awsome display sharpness style amd looks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 2, 2026
Hiya Rolandvan,
Thank you for your feedback. The Galaxy A26 5G is built to deliver reliable performance, a sharp display, and a modern, sturdy design ideal for everyday use. We're glad these features enhanced your experience. We appreciate you being a Samsung customer.
-Ty
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Thank you for your feedback. The Galaxy A26 5G is built to deliver reliable performance, a sharp display, and a modern, sturdy design ideal for everyday use. We're glad these features enhanced your experience. We appreciate you being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Galaxy A26 5G 128GB
Verified Purchase:Yes
This won't be long excellent phone, quick arrival and working great.
Response from Samsung USBy R&R, February 1, 2026
Hi there,
Thank you for sharing your experience with the Galaxy A26 5G. It’s great to hear the device works well and provides a smooth performance. Galaxy A Series phones are built to offer reliable performance and modern features that easily fit into daily life. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy A26 5G. It’s great to hear the device works well and provides a smooth performance. Galaxy A Series phones are built to offer reliable performance and modern features that easily fit into daily life. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Lindsey
from Clinton, TN
Expertise:Intermediate
Verified Purchase:Yes
I don't mind the longer load times and slower processing, but the touch interaction is awful. I either have to repeatedly tap or when it does acknowledge I tapped, it jumps the screen around. Lesson learned about phone quality I guess.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R, January 28, 2026
Greetings Lindsey,
Thank you for sharing your perspective on the Galaxy A26 5G. Your feedback highlights how important smooth touch interaction is to the overall smartphone experience. Is your device getting glitchy and slow? Clean up your device's memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. Please check out our online article linked below on more on how to keep your device running smoothly. Your comments provide helpful insight into how touch interaction plays a key role in usability, and feedback like this helps shape future refinements across the Galaxy lineup. Samsung values hearing directly from customers and appreciates you being part of the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for sharing your perspective on the Galaxy A26 5G. Your feedback highlights how important smooth touch interaction is to the overall smartphone experience. Is your device getting glitchy and slow? Clean up your device's memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. Please check out our online article linked below on more on how to keep your device running smoothly. Your comments provide helpful insight into how touch interaction plays a key role in usability, and feedback like this helps shape future refinements across the Galaxy lineup. Samsung values hearing directly from customers and appreciates you being part of the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Tom Estep
Expertise:Intermediate
Verified Purchase:Yes
For the most part, I am happy with my new Galaxy A26 5G phone. My biggest complaint, so far is that I need to restart it at least once or twice a day because the wifi stops working. It is a whole lot cheaper than a Galaxy S25 though. I have had it for about 1 month.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 28, 2026
Hi Tom Estep,
Thanks for sharing your experience with the Galaxy A26 5G. It's great to hear you're generally satisfied. Reliable connectivity is essential for everyday smartphone use, and your feedback highlights how network performance affects daily routines. If you find yourself restarting your phone every few hours because of Wi-Fi problems, resetting your Wi-Fi connection might help. To do this, go to Settings, then General management, and select Reset. Choose Reset network settings for mobile issues or Reset Wi-Fi and Bluetooth settings for Wi-Fi and Bluetooth problems. Confirm by tapping Reset and entering your security code if prompted. For more tips on maintaining a stable Wi-Fi connection and reducing restarts, see our online article linked below. Samsung appreciates your feedback and thanks you for choosing us.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
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Thanks for sharing your experience with the Galaxy A26 5G. It's great to hear you're generally satisfied. Reliable connectivity is essential for everyday smartphone use, and your feedback highlights how network performance affects daily routines. If you find yourself restarting your phone every few hours because of Wi-Fi problems, resetting your Wi-Fi connection might help. To do this, go to Settings, then General management, and select Reset. Choose Reset network settings for mobile issues or Reset Wi-Fi and Bluetooth settings for Wi-Fi and Bluetooth problems. Confirm by tapping Reset and entering your security code if prompted. For more tips on maintaining a stable Wi-Fi connection and reducing restarts, see our online article linked below. Samsung appreciates your feedback and thanks you for choosing us.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Happy in Chesapeake
Verified Purchase:Yes
I'm loving my new phone. It is a great experience.
I would recommend this to a friend!
Response from Samsung USBy R&R, January 21, 2026
Hello There,
Thank you for sharing your experience with the Galaxy A26 5G. It’s wonderful to hear that you’re enjoying your new phone and that it provides a smooth and satisfying experience. The A Series is built to offer reliable performance and everyday convenience, making it a popular choice for many users. Your feedback perfectly reflects that. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy A26 5G. It’s wonderful to hear that you’re enjoying your new phone and that it provides a smooth and satisfying experience. The A Series is built to offer reliable performance and everyday convenience, making it a popular choice for many users. Your feedback perfectly reflects that. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Jeff C
Verified Purchase:Yes
Great Phone that allows you to expand storage memory!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 15, 2026
Hello Jeff C,
Thank you for sharing your thoughts on the Galaxy A26 5G. This device offers reliable performance and expandable storage, making it a practical choice for everyday use. Your feedback emphasizes how useful features can boost long-term satisfaction. We value your choice of Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A26 5G. This device offers reliable performance and expandable storage, making it a practical choice for everyday use. Your feedback emphasizes how useful features can boost long-term satisfaction. We value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US