Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
383
4 Stars
109
3 Stars
31
2 Stars
10
1 Star
7
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
i always buy a samsung
on September 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] this is my fifth. i love the space. i download alot of diles and never eun out of room. cameras awesome. sturdy i drop it alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product has good features
on September 16, 2025
Posted by: Dogg069
[This review was collected as part of a promotion.] Decent Galaxy device for the price always like my Samsung devices that's a decent camera and Storage definitely would purchase it again
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good sturdy phone.
on September 17, 2025
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] Absolutely appreciate all the features and apps on this device. Tough as stone. Camera is super nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for the price
on September 21, 2025
Posted by: Tballday
[This review was collected as part of a promotion.] Galaxy phones are my choice of phones. Great cameras, operating speed, and comparable to other products
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has very good quality and features
on September 21, 2025
Posted by: Cruxian1
[This review was collected as part of a promotion.] I use my phone for everything gaming browsing the web work etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone!
on September 22, 2025
Posted by: KylosMama
[This review was collected as part of a promotion.] GALAXY AI is JUST one great feature this phone has! It has everything from style down to the keypad lock software. I have yet been disappointed. Its fast, takes great pictures, browsing the internet and of course social media are all the things I use this phone for.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mark P
from Pittsburgh
Expertise:Intermediate
Verified Purchase:Yes
Interface is good but doesn't perform as well as competitors. 2 examples: 1) face recognition - it doesn't work all of the time, in fact it seems to work about 50% or 60% of the time. 2) double tapping to wake the phone - doesn't work all the time either.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, September 24, 2025
Hello there, Thank you for informing us about your experience with the Galaxy A26 5G. We value feedback from our users to understand how well their devices perform. If your phone isn't unlocking with your face, consider the following tips: be in a well-lit area so the device can see you clearly, and minimize obstructions on your face, such as glasses or a mask. If you're using a third-party screen protector, the response to screen taps might be slightly slower due to touch sensitivity, but this shouldn't be significant. For more information on biometrics and screen sensitivity, please refer to the linked resource below. We appreciate your review and thank you for choosing Samsung. Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002519/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10002519/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Works fine. A little slow.
on September 23, 2025
Posted by: Fish1036
[This review was collected as part of a promotion.] Galaxy AI is a thing. I haven't used it. Most of the Samsung apps are a pin to use
Value
4
Response from Samsung USBy R&R, September 24, 2025
Hey there Fish1036, Thanks so much for reaching out and sharing your thoughts about your Galaxy A26 5G! While Galaxy AI is available, it might not be fully rolled out to the A26 5G just yet. But the good news is, you still enjoy the benefits of Awesome Intelligence to make your daily life easier and more enjoyable. The A26 5G has truly been a game-changer! If you ever notice your device slowing down, just hop into Device Care in your Settings for a quick optimization—it's like giving your phone a little refresh to keep everything running smoothly. For more tips on keeping your device in top shape, check out the link below. We really appreciate you reaching out and thank you for choosing Samsung as your trusted brand! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US