Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
383
4 Stars
109
3 Stars
31
2 Stars
10
1 Star
7
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
4
Good chrome , easy to use , especially for a senio
on October 10, 2025
Posted by: BigRon2112
[This review was collected as part of a promotion.] Slowly starting to use it , i'm kinda liking it It's gonna take a while to get used to it but I think it's a good thing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The one I have sucks
on October 10, 2025
Posted by: AH1998
[This review was collected as part of a promotion.] I use my phone for everything, but since getting this one ive never been more frustrated in my life. Almost constant total system crashes, near constant system UI problems. And daily system slowdown to the point where i have to restart my phone daily.
Value
1
Response from Samsung USBy R&R, October 16, 2025
Hiya AH1998,
Thank you for reaching out and sharing your thoughts on your Galaxy A26 5G. If your device crashes or slows down, it might be time for a software update. Updates are like oil changes and tune-ups—they keep your phone running smoothly, improve the user interface, enhance security, and fix minor bugs. We recommend updating whenever a new version is available to keep your device in optimal condition. To check for updates, swipe down with two fingers from the top right corner of the screen and tap the Settings icon. Then, scroll to and select "Software update" or "System updates" (these options may differ between models). Tap "Download and install," "Check for system updates," or "Check for software updates," depending on your carrier. If an update is available, it should download automatically, but you might need to tap "Download now" on some devices. Once downloaded, follow on-screen instructions to install the update. For more information on keeping your Galaxy A26 5G up to date, please see the resource below. We appreciate your review and thank you for choosing Samsung.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Thank you for reaching out and sharing your thoughts on your Galaxy A26 5G. If your device crashes or slows down, it might be time for a software update. Updates are like oil changes and tune-ups—they keep your phone running smoothly, improve the user interface, enhance security, and fix minor bugs. We recommend updating whenever a new version is available to keep your device in optimal condition. To check for updates, swipe down with two fingers from the top right corner of the screen and tap the Settings icon. Then, scroll to and select "Software update" or "System updates" (these options may differ between models). Tap "Download and install," "Check for system updates," or "Check for software updates," depending on your carrier. If an update is available, it should download automatically, but you might need to tap "Download now" on some devices. Once downloaded, follow on-screen instructions to install the update. For more information on keeping your Galaxy A26 5G up to date, please see the resource below. We appreciate your review and thank you for choosing Samsung.
How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a very durable phone but the camera is set
on October 10, 2025
Posted by: Buddyyyyyyyy
[This review was collected as part of a promotion.] I love using my A25 EG especially when I'm gaming or searching the screen is large and the light on the phone dims with shade and lighting along with a loud speaker for movies and videos also the noise cancelation for your uploads and reels not to mention the light weight style and easy to use camera with automatic lighting
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Produce has good features
on October 13, 2025
Posted by: Nemobunny
[This review was collected as part of a promotion.] I use my Samsung phone for everything. I play games listen to music shop and etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great for Traveling in europe with no so much Usa
on October 14, 2025
Posted by: DOTfromFl
[This review was collected as part of a promotion.] Like i said wonderful for travel multi sim cards etc.. poor on USA cannt connect indoors
.
.
Value
3
Response from Samsung USBy R&R, October 20, 2025
Hello there DOTfromFl,
Thank you for sharing your insight on your Galaxy A26 5G. it’s great you have been able to travel well with your device. If you are noticing your device is not having a good connection state side, please check with your carrier to ensure you have a coverage in the area. Also, resetting your network settings may help as well. Please check out the link below for more information on network connection, “Issues with mobile network connection on Samsung phone or tablet.” Thank you for your review. We appreciate you choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your insight on your Galaxy A26 5G. it’s great you have been able to travel well with your device. If you are noticing your device is not having a good connection state side, please check with your carrier to ensure you have a coverage in the area. Also, resetting your network settings may help as well. Please check out the link below for more information on network connection, “Issues with mobile network connection on Samsung phone or tablet.” Thank you for your review. We appreciate you choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: KBerg
from Lexington KY
Verified Purchase:Yes
The Galaxy A26 is a great phone it has esim capability which makes traveling so much easier. I am really happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A very, very, very GREAT phone. Sometimes!!!!
on November 3, 2025
Posted by: TloveSyou
[This review was collected as part of a promotion.] The coolest new thing is the new Galaxy A.I. Gemini i believe is the name. I buy the cheaper but decent samsung android/galaxy. The a series. Yes its not as good as the galaxy but that's way to expensive. This phone is great but super slow and choppy. Not all the time but its becoming a more frequent thing. I need a new phone this is reliable and does its job. I think something is wrong eith my phone. Not sure.
Value
3
Response from Samsung USBy R&R, November 3, 2025
Hi there TloveSyou,
Thank you for your feedback and for choosing Samsung. The Galaxy A26 5G is built to deliver dependable performance, especially with its smart features, supporting many users daily. Galaxy devices come with useful tools like Device Care to maintain smooth operation. A quick optimization in Settings can free memory and improve speed instantly, restoring your device's performance in seconds. For more tips, see our online article linked below on keeping your device running smoothly.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your feedback and for choosing Samsung. The Galaxy A26 5G is built to deliver dependable performance, especially with its smart features, supporting many users daily. Galaxy devices come with useful tools like Device Care to maintain smooth operation. A quick optimization in Settings can free memory and improve speed instantly, restoring your device's performance in seconds. For more tips, see our online article linked below on keeping your device running smoothly.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
This product is durable
on November 9, 2025
Posted by: VickyLynnSins
[This review was collected as part of a promotion.] I have not used galaxy AI but I use this phone for everything. Pictures and games and daily phones. I have moved to the great smokie mountains. Alot ofbpeople have no phone reception in the mountains but my phone works. It is a A25 5G. I have used the same brand for years.
Value
2
Response from Samsung USBy R&R, November 10, 2025
Hi VickyLynnSins,
Thanks for sharing your thoughts on the Galaxy A26 5G. We're happy to hear it has become your preferred phone for daily tasks, photography, and travel; even in areas with weak signals. Each Galaxy A series device is built to be durable, dependable, and to offer useful features for everyday use. As part of the Galaxy family, your A26 5G comes with tools for battery management, photo improvement, smooth navigation, and clear photos. We appreciate hearing how much you rely on the A-series, especially outdoors and in the mountains. We’re pleased it meets your needs, and thank you for your loyalty to Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for sharing your thoughts on the Galaxy A26 5G. We're happy to hear it has become your preferred phone for daily tasks, photography, and travel; even in areas with weak signals. Each Galaxy A series device is built to be durable, dependable, and to offer useful features for everyday use. As part of the Galaxy family, your A26 5G comes with tools for battery management, photo improvement, smooth navigation, and clear photos. We appreciate hearing how much you rely on the A-series, especially outdoors and in the mountains. We’re pleased it meets your needs, and thank you for your loyalty to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US