Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
673
4 Stars
217
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
This phone is amazing and love it
on March 30, 2026
Posted by: Davereviews
[This review was collected as part of a promotion.] The galaxy A26 is a phenomenal phone, that has a great battery life abd great camera. Pictures are clear and you have several options on how to take them. Phone calls are clear every wear I go. Its definitely a great choice if you are looking to get a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone camera etc.
on March 30, 2026
Posted by: Alboworld
[This review was collected as part of a promotion.] Great phone no dropped calls. Also very smooth for gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Glitch and errors
on March 30, 2026
Posted by: Queenv
[This review was collected as part of a promotion.] The phone works well- however , every time there is an update my phones has glitches.
Value
3
Response from Samsung USBy R&R, April 1, 2026
Greetings Queenv,
We appreciate your feedback on the Galaxy A26 5G. We're glad to hear that the phone performs well overall. Updates are intended to enhance performance and introduce new features, keeping your device up to date. If you notice any unusual behavior on your device after an update, please report it through the Samsung Members app so we can assist you in real time. In some cases, errors can be identified and resolved by understanding their cause. You can easily troubleshoot these issues directly from the Samsung Members app on your phone. For more information about troubleshooting, please check the link below. Thank you for being a Samsung customer.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We appreciate your feedback on the Galaxy A26 5G. We're glad to hear that the phone performs well overall. Updates are intended to enhance performance and introduce new features, keeping your device up to date. If you notice any unusual behavior on your device after an update, please report it through the Samsung Members app so we can assist you in real time. In some cases, errors can be identified and resolved by understanding their cause. You can easily troubleshoot these issues directly from the Samsung Members app on your phone. For more information about troubleshooting, please check the link below. Thank you for being a Samsung customer.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing all new features and updates
on March 30, 2026
Posted by: Babybopp1223
[This review was collected as part of a promotion.] The galaxy Ai featureson my phone are so responsive and helpful, my phone also is like a secure lockbox I love the features and the sound on the speakers is amazing. Camera are HD quality. 10/10 would recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on March 30, 2026
Posted by: D2Pphone
[This review was collected as part of a promotion.] This has been one of the best phones I've ever had. Has everything you need and then a little extra. This phone takes better pics then my actual camera does. Can't wait to see what's next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on March 30, 2026
Posted by: Loveless06
[This review was collected as part of a promotion.] I've always been a Samsung user since I was a kid and will continue to be a Samsung user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone easy to use and good battery life.
on March 28, 2026
Posted by: Qd111121
[This review was collected as part of a promotion.] This has been a excellent phone. It is easy to use. The battery life is great. I stream alot of movies and this phone never skips a beat. The galaxy AI comes in extremely handy. I recommend this phone and give it 5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is ok for traditional use but freezes
on March 28, 2026
Posted by: Charmer
[This review was collected as part of a promotion.] This product freezes alot doesn't hold much storage but the galaxy AI has been working well for me.... that is when the product isn't freezing up or shutting down... which started after I noticed the product was freezing
Value
2
Response from Samsung USBy R&R, March 30, 2026
Greetings Charmer,
Thank you for your feedback. The Galaxy A26 offers various features, including Galaxy AI tools that improve everyday use. If your device is glitchy or slow, you can boost its performance by clearing its memory.
To do this, go to **Settings**, then swipe to tap on **Device care**. From there, select **Memory**, and tap **Clean now** to free up memory by closing background apps. If you prefer to keep certain apps running in the background, you can choose **Excluded apps** and add your preferred apps to the list so they aren’t closed when using this feature.
For a more thorough way to clean your phone's memory, try rebooting it periodically. You can restart your phone anytime by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the **Power** icon. Choose **Restart**, then tap **Restart** again to confirm. If needed, you will be prompted to enter your PIN or password after the reboot is complete.
For more information on maintaining your device's performance, please visit the link below. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy A26 offers various features, including Galaxy AI tools that improve everyday use. If your device is glitchy or slow, you can boost its performance by clearing its memory.
To do this, go to **Settings**, then swipe to tap on **Device care**. From there, select **Memory**, and tap **Clean now** to free up memory by closing background apps. If you prefer to keep certain apps running in the background, you can choose **Excluded apps** and add your preferred apps to the list so they aren’t closed when using this feature.
For a more thorough way to clean your phone's memory, try rebooting it periodically. You can restart your phone anytime by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the **Power** icon. Choose **Restart**, then tap **Restart** again to confirm. If needed, you will be prompted to enter your PIN or password after the reboot is complete.
For more information on maintaining your device's performance, please visit the link below. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US