Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(1,153 Reviews)
Rating breakdown 1,153 reviews
5 Stars
784
4 Stars
250
3 Stars
75
2 Stars
24
1 Star
20
79%of customers recommend this product.
(
38 out of
48)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
This product has great customization features
on May 18, 2026
Posted by: Lambertygalax
[This review was collected as part of a promotion.] Galaxy AI is very handy and is fast to access. I love the feel
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone device I've had no trouble
on May 17, 2026
Posted by: Terrance
[This review was collected as part of a promotion.] Also when I am unable to talk and drive galaxy A26 5G Ai.. does everything for me9
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone Review
on May 17, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Seamless streaming movies and series on Xfinity or any other streaming type. Gaming is fun without much glitching depending on app it's compatible with many on Google Play store. I use slot of paid games and subscription.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Chosen based off storage space
on May 17, 2026
Posted by: Lovemuki17
[This review was collected as part of a promotion.] I am genuinely pleased with the amount of storage space.I have which is basically why I chose this phone.Aside from the fact that it has a really good camera as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is Too basic
on May 17, 2026
Posted by: SunShine
[This review was collected as part of a promotion.] The device is basic. It would be great for those that need to use basic apps and do easy tasks on their phone. This phone doesnt seem to keep up with the speed I operate my apps or how fast I text. There seems to be a delay and this phone overheats quite frequently. I miss my SG note 20. The best phone I ever had.
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hi there SunShine,
Thank you for sharing your honest feedback on the Galaxy A26 5G. This device is designed to support everyday tasks with a simple, easy-to-use experience. We understand that the transition from the Galaxy Note20 may feel different. However, features such as the bright display and seamless Galaxy connectivity make it a reliable option for many users.
If you notice your device is heating up, it could be due to outdated apps or apps that require more processing power, such as music apps, GPS, or any applications that use Bluetooth. Transferring files or uploading content to your phone can also cause it to warm up.
For more information on how to maintain your phone's optimal temperature, please see the link below. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your honest feedback on the Galaxy A26 5G. This device is designed to support everyday tasks with a simple, easy-to-use experience. We understand that the transition from the Galaxy Note20 may feel different. However, features such as the bright display and seamless Galaxy connectivity make it a reliable option for many users.
If you notice your device is heating up, it could be due to outdated apps or apps that require more processing power, such as music apps, GPS, or any applications that use Bluetooth. Transferring files or uploading content to your phone can also cause it to warm up.
For more information on how to maintain your phone's optimal temperature, please see the link below. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on May 17, 2026
Posted by: Daner07
[This review was collected as part of a promotion.] The device is supposed to be mid-range, but I've been using it for high gamma tasks. It seems more like a mid-to-high gamma. It handles demanding games quite well. Of course, it gets warm in extremely demanding games, but placing it near a fan cools it down. The battery lasts me between 4 and 6 hours with heavy use, although when gaming, like the games I mentioned, it drops to between 1 and 2 hours. It was a last-minute purchase because my old one broke, but it's worked out quite well, and it's also quite cheap. By the way, my version is the 256GB one, which also has SD card support so I have more than enough space.
The AI, on the other hand, fascinates me. Every task that used to be tedious now feels much easier. Of course, being from the A series, it doesn't compare to the AI I see in the S series, but it's still very convenient, to the point that by sharing tasks with other AIs you can get a lot out of it.
The AI, on the other hand, fascinates me. Every task that used to be tedious now feels much easier. Of course, being from the A series, it doesn't compare to the AI I see in the S series, but it's still very convenient, to the point that by sharing tasks with other AIs you can get a lot out of it.
Value
4
Response from Samsung USBy R&R, May 19, 2026
Hi Daner07,
Thank you for taking the time to provide such detailed feedback on the Galaxy A26 5G. It's wonderful to hear that the device meets your gaming, multitasking, and everyday needs while delivering a convenient Smart AI experience. Features such as expandable storage, strong performance, and helpful AI tools continue to make the A series a favorite among many users. We appreciate your insightful feedback and thank you for choosing Samsung as part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to provide such detailed feedback on the Galaxy A26 5G. It's wonderful to hear that the device meets your gaming, multitasking, and everyday needs while delivering a convenient Smart AI experience. Features such as expandable storage, strong performance, and helpful AI tools continue to make the A series a favorite among many users. We appreciate your insightful feedback and thank you for choosing Samsung as part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Glitches often
on May 15, 2026
Posted by: SkinnyD
[This review was collected as part of a promotion.] Just while I was opening this review.The screen was flashing flickering.Finally came in full so I don't think this phone is any good
Value
2
Response from Samsung USBy R&R, May 18, 2026
Hi there SkinnyD,
Thank you for taking the time to share your feedback on the Galaxy A26 5G. We understand how distracting screen behavior can affect the overall experience. The device still offers a sleek design, smooth Galaxy connectivity, and everyday features that make it a dependable option for many users. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please find out more by checking out the article linked below. Thank you for your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback on the Galaxy A26 5G. We understand how distracting screen behavior can affect the overall experience. The device still offers a sleek design, smooth Galaxy connectivity, and everyday features that make it a dependable option for many users. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please find out more by checking out the article linked below. Thank you for your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy!!!
on May 15, 2026
Posted by: 123ABC
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra (released March 2026) is, without exaggeration, the most intelligent and capable smartphone I have ever used, truly setting the bar for the age of agentic AI. Its seamless integration of proactive artificial intelligence doesn't just assist with tasks—it anticipates them, making it feel less like a tool and more like an advanced, personal assistant in my pocket.Here is my review of how Galaxy AI makes this phone truly amazing:🧠 Proactive Intelligence: The "Agentic" ShiftThe standout feature is how the phone moves from reactive to proactive.Now Nudge & Now Brief: If I'm texting about meeting plans, the phone automatically suggests opening my calendar. It also prepares a daily brief with weather, health data, and itinerary updates, keeping me a step ahead.Agentic Automation: The AI acts in the background to handle routines, such as organizing my morning schedule or setting up 60W fast-charging schedules based on my daily usage.📸 Revolutionary AI Camera SystemThe camera is nothing short of incredible, utilizing the 200MP sensor to take "Pro-level" shots in any light.Photo Assist 5.0: This revamped suite allows for natural language editing—I can simply ask to change the time of day, move objects, or restore details in a photo, and the AI handles the rest.Horizon Lock: Even with shaky hands, my 8K videos remain perfectly stable and professional.Improved Low-Light: The wider aperture on the 200MP main camera and 50MP telephoto lens produces astounding
Value
5
Written by a customer while visiting Samsung US