Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(1,234 Reviews)
Rating breakdown 1,234 reviews
5 Stars
842
4 Stars
268
3 Stars
77
2 Stars
25
1 Star
22
79%of customers recommend this product.
(
38 out of
48)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
Product have great features
on October 8, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I like how the way the the product is used it's easy to use and to the direct everyday long battery life extremely good battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use features
on October 7, 2026
Posted by: Redyellowblue
[This review was collected as part of a promotion.] Your phone camera is really good, has great quality.
Great video resolution when streaming movies and more.
I would recommend this phone for anyone.
Great video resolution when streaming movies and more.
I would recommend this phone for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A26 is Reliable
on October 7, 2026
Posted by: DTrain316
[This review was collected as part of a promotion.] I chose the A26 because it was an upgrade to my older Samsung phone (not sure of the model). So far, I've had this A26 for 2 years and it works very well. I have not had any issues with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is totally amazing.
on October 6, 2026
Posted by: Messyheadedmom
[This review was collected as part of a promotion.] I would choose my phone over and over again. I love this phone. I love the picture it take the quality of Picture it take is totally amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A26 compared to a15 or a16
on October 6, 2026
Posted by: Nadineloves2shop
[This review was collected as part of a promotion.] A bit slower and statics a lot. Drops too. No service in many places when we have AI these days. We should be covered by all phones and suppliers forcocerage. I think my husband's A15 or q6 is better!. So 3-4 stars1
Value
4
Response from Samsung USBy R&R, October 8, 2026
Greetings Nadineloves2shop,
The Galaxy A26 5G offers 5G connectivity, a vibrant Galaxy display, and a versatile camera experience for everyday use. If you experience static, dropped connections, or weak reception, ensure that you have the latest software installed. You can also try resetting the mobile network settings by going to Settings > General Management > Reset. Keep in mind that network coverage can vary depending on your carrier and location, so testing performance in different areas may help identify any concerns. Thank you for choosing Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A26 5G offers 5G connectivity, a vibrant Galaxy display, and a versatile camera experience for everyday use. If you experience static, dropped connections, or weak reception, ensure that you have the latest software installed. You can also try resetting the mobile network settings by going to Settings > General Management > Reset. Keep in mind that network coverage can vary depending on your carrier and location, so testing performance in different areas may help identify any concerns. Thank you for choosing Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome. Very durable and very easy-
on October 6, 2026
Posted by: IAMDAMAN
[This review was collected as part of a promotion.] I chose this phone for a lot of reasons. Durable fast long battery life and it's sleek design. Very easy to use and lots of space. Speed and quality also. Very pleased and will purchase again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is ok
on October 6, 2026
Posted by: Sickosyko803
[This review was collected as part of a promotion.] I chose this product but when it gets hot some of the screen without work to my touch have to let it cool down then it works for awhile
Value
3
Response from Samsung USBy R&R, October 6, 2026
Hello Sickosyko803! The Galaxy A26 5G features a vibrant Super AMOLED display, a 50MP main camera, and Samsung Knox Vault security. We understand that consistent touch response is important, and we would like you to report any issues that arise when your phone overheats. If your device becomes unusually hot, please disconnect the charger, close any running apps, and allow it to cool down in a shaded, well-ventilated area before using it again. Once it has cooled down, check for software updates.
Since this issue keeps occurring, we recommend checking our online article linked below for tips on keeping your device at a functional temperature. If you need further assistance, please contact Samsung Support for an evaluation. Thank you for sharing your experience with Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Since this issue keeps occurring, we recommend checking our online article linked below for tips on keeping your device at a functional temperature. If you need further assistance, please contact Samsung Support for an evaluation. Thank you for sharing your experience with Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Spot on camera
on October 6, 2026
Posted by: Blazingvixen
[This review was collected as part of a promotion.] I chose this phone because of the camera quality and the screen size its been a great device for me and I recommend it for anyone who takes lots of photos and videos
Value
5
Written by a customer while visiting Samsung US