Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5 out of 5
4.5
(1,153 Reviews)
Open Ratings Snapshot
Rating breakdown 1,153 reviews
5 Stars
784
4 Stars
250
3 Stars
75
2 Stars
24
1 Star
20
79%of customers recommend this product. 
(
38 out of 48
)
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Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
2 out of 5
2
Limited space and UI error lagging all the time
on May 25, 2026
Posted by: Bluedragon72
[This review was collected as part of a promotion.] Way too limited space to store photos and when you restart it takes forever to start back up because UI has to reboot. UI will also give an error quite often
Value
2 out of 5
2
Response from Samsung USBy R&R, May 28, 2026
Hey there Bluedragon72,
Thank you for sharing your thoughts on the Galaxy A26 5G. Storage capacity and overall usability are crucial aspects of the everyday phone experience. The Galaxy A26 5G features 128GB of internal storage and supports MicroSD cards of up to 2TB. MicroSD cards are categorized into various classes based on their storage capacity and speed ratings, ranging from 2GB to 2TB, with higher numbers indicating faster speeds. For high-resolution video recording, MicroSDXC cards are recommended for their large storage capacity and fast read/write speeds. However, for less demanding tasks such as still photography, regular microSD or microSDHC cards are sufficient.
If your Galaxy phone restarts unexpectedly without any user interaction, there are a few common causes to consider. These include unstable third-party apps or recent software updates. Your phone may restart randomly during normal use or even when idle, and this pattern can be irregular and hard to reproduce. This issue often arises after installing or updating certain apps.
The likely causes are that some third-party apps may create system instability by consuming excessive memory or interfering with core services. Additionally, after applying a critical security patch, the system may require an automatic reboot, even if auto updates are turned off.
To further diagnose the issue, you can run a diagnostic test using the Samsung Members app. Simply open the Samsung Members app and use the Phone diagnostics tool to check for any restart-related concerns.
We appreciate you taking the time to provide your feedback, and thank you for choosing Samsung.
Samsung phone or tablet reboots repeatedly
https://www.samsung.com/us/support/troubleshoot/TSG10001548/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for a great deal!
on May 25, 2026
Posted by: JUGGZ420
[This review was collected as part of a promotion.] Takes great pics . Always has great service and video a d game uploads or downloads are very quick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing mid range phone
on May 25, 2026
Posted by: Sabrina80
[This review was collected as part of a promotion.] I love that the A26 does everything a high end samsung phone does. I love how detailed the AI is. It makes everyday task seamless. Overall I am very impressed with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has been amazing for me.
on May 25, 2026
Posted by: Nananette414
[This review was collected as part of a promotion.] I use my device for keeping in contact with family that lives far away. I use the Galaxy AI to look up questions about lab results and side effects. I also use it for social media.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very Well Used
on May 25, 2026
Posted by: Mcattack
[This review was collected as part of a promotion.] I use this phone more than any phone I've ever owned. The ease of special effects in my Galaxy, and how many endless questions I ask my Galaxy AI. All of my why's & how abouts have answers in the palm of my hands. I'm constantly learning something every day
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Device
on May 25, 2026
Posted by: HazelEyez1113
[This review was collected as part of a promotion.] This phone is the goat, I literally can say nothing bad about it. Its the A series for a reason. I always buy Samsung devices and never have a problem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung all the way
on May 25, 2026
Posted by: Daywelding
[This review was collected as part of a promotion.] I have had little issues with the A26. I have always been a samsung fan and will continue to be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
THIS PRODUCT IS AMAZING
on May 25, 2026
Posted by: KevMar
[This review was collected as part of a promotion.] I have been using the Galaxy A26 for a mix of school, daily work tasks, and streaming entertainment, and it has easily met all my expectations. The One UI operating system is incredibly smooth, intuitive, and handles multitasking between apps without any lag.
The inclusion of Galaxy AI features on this device is a massive plus. Tools like Circle to Search make looking up information or identifying songs incredibly seamless while browsing, and the AI Object Eraser in the camera app is perfect for quickly cleaning up photos. The 120Hz Super AMOLED display is sharp and vivid, making it great for streaming videos or watching movies after a long day.
Battery life is another major highlight. The large capacity easily gets me through a full day of heavy mixed use without needing to hunt for a charger.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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