Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
673
4 Stars
217
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
I love this phone. It has great battery life and A
on April 13, 2026
Posted by: HeaviChevi
[This review was collected as part of a promotion.] I love playing mobile games
Im an unpublished writer so I love using the AI features to help me with ideas
Im an unpublished writer so I love using the AI features to help me with ideas
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is very glitch the camera is slow and
on April 13, 2026
Posted by: Nuglow
[This review was collected as part of a promotion.] Poor quality phone device is glitches when on an app the pictures shows up in half or turns black the UI system is always not responding or working phone gets very hot the camera is slow and does not respond quickly.
Value
1
Response from Samsung USBy R&R, April 14, 2026
Hola Nuglow,
Thank you for sharing your experience with the Galaxy A26 5G. This device is designed to provide a smooth everyday experience, focusing on essential features such as the camera and usability.
The Camera app on the Galaxy A26 5G offers a variety of shooting modes, features, and settings that enable you to capture stunning pictures and videos. You can follow our instructions to learn how to use the Camera app, switch between different modes, and edit your photos. For more information on selecting the right camera settings for your preferences, please check out the link below.
If you're experiencing issues with the One UI 7 update on your Galaxy phone or tablet, our troubleshooting guide can help resolve common problems such as failed downloads, app installation issues, or performance concerns after the update. More details can be found in the link provided below.
If you need further assistance, please don't hesitate to reach out to our Samsung support team. Your feedback helps us identify areas for improvement. Thank you for being a part of the Samsung family!
One UI 7 software update concerns for Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10005233/
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A26 5G. This device is designed to provide a smooth everyday experience, focusing on essential features such as the camera and usability.
The Camera app on the Galaxy A26 5G offers a variety of shooting modes, features, and settings that enable you to capture stunning pictures and videos. You can follow our instructions to learn how to use the Camera app, switch between different modes, and edit your photos. For more information on selecting the right camera settings for your preferences, please check out the link below.
If you're experiencing issues with the One UI 7 update on your Galaxy phone or tablet, our troubleshooting guide can help resolve common problems such as failed downloads, app installation issues, or performance concerns after the update. More details can be found in the link provided below.
If you need further assistance, please don't hesitate to reach out to our Samsung support team. Your feedback helps us identify areas for improvement. Thank you for being a part of the Samsung family!
One UI 7 software update concerns for Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10005233/
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great with features im familiar wi
on April 13, 2026
Posted by: Puu2puuch
[This review was collected as part of a promotion.] The product services are great. With AI added to the great bundle this product is definitely easier to manage while playing games and downloading.
Value
5
Written by a customer while visiting Samsung US
Posted by: Hkhebba
from Syracuse, NY
Expertise:Intermediate
Verified Purchase:Yes
For the price this cellphone it’s not good should be more smooth and fast than how is it now
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R, April 14, 2026
Greetings Hkhebba,
Thank you for sharing your experience with the Galaxy A26 5G. This device is built to deliver reliable performance for everyday use, and many users appreciate its balance of speed and functionality for daily tasks.
The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy.
To do this, go to Settings, swipe to and tap on Device Care, then tap Optimize Now, and finally tap Done. For more tips on achieving smooth performance from your Galaxy A26 5G, please check the online article linked below. Your insights help highlight what is essential for ensuring optimal performance. We appreciate you being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A26 5G. This device is built to deliver reliable performance for everyday use, and many users appreciate its balance of speed and functionality for daily tasks.
The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy.
To do this, go to Settings, swipe to and tap on Device Care, then tap Optimize Now, and finally tap Done. For more tips on achieving smooth performance from your Galaxy A26 5G, please check the online article linked below. Your insights help highlight what is essential for ensuring optimal performance. We appreciate you being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Touch screen is too touchy
on April 9, 2026
Posted by: Warframer4Funning
[This review was collected as part of a promotion.] When using this phone, the screen does enjoy sliding to areas I do not want to go to. If it is not the big white screen, its the All Apps area
The one thing I do like about this phone is I am able to play Warframe Mobile.
The one thing I do like about this phone is I am able to play Warframe Mobile.
This is my 2nd Samsung and the first was worse.....
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hello there Warframer4Funning,
Thank you for reaching out and sharing your experience with your Galaxy A26 5G. The responsive touch is designed to deliver a smooth, intuitive experience, so it's great to hear you're enjoying gaming on your device. Finding the right sensitivity balance can significantly enhance your experience. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A26 5G. The responsive touch is designed to deliver a smooth, intuitive experience, so it's great to hear you're enjoying gaming on your device. Finding the right sensitivity balance can significantly enhance your experience. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the high definition resolutions
on April 9, 2026
Posted by: GalaxyFanFav
[This review was collected as part of a promotion.] Gemini is amazing with mind blowing capabilities. It's great for dyi projects ideas or improved resume. Gemini has made my life so much easier with my A21 Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on April 9, 2026
Posted by: Nicone2
[This review was collected as part of a promotion.] The Samsung A26 has been a great everyday phone, especially with Galaxy AI, which I actually use for things like photo edits and quick text help. It makes the phone feel smarter and more efficient.
I use it a lot for streaming—Netflix, YouTube, and more—and it runs everything smoothly with a nice, clear display. No lag, no issues.
It’s also improved my daily routine since everything just works without interruptions. Good battery life and reliable performance make it easy to stay consistent throughout the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Galaxy Phone
on April 9, 2026
Posted by: Cat303
[This review was collected as part of a promotion.] Galaxy AI is a new feature that I'm getting used to on my Samsung Galaxy Phone which I love so much. I use my phone for everything from research to games and it takes excellent photos too.
Value
5
Written by a customer while visiting Samsung US