Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6 out of 5
4.6
(540 Reviews)
Open Ratings Snapshot
Rating breakdown 540 reviews
5 Stars
383
4 Stars
109
3 Stars
31
2 Stars
10
1 Star
7
77%of customers recommend this product. 
(
23 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
3 out of 5
3
Samsung phone
on August 7, 2025
Posted by: Lovesamsung
[This review was collected as part of a promotion.] The phone is a nice phone but after a couple months it starts to freeze i have a self cleaning thing for my phone but it doesn't detect what's wrong with it.
Value
3 out of 5
3
Response from Samsung USBy R&RAugust 13, 2025
Greetings Lovesamsung,
It’s always so great to hear about your experience with your Galaxy A26 5G! These phones are known for their easy-to-use design and clever multitasking features. If you ever notice it feeling a bit slow, try giving it a quick restart once a week, keep your apps up to date, and use Device Care for regular check-ups. For more helpful tips, take a look at the article linked below. We’re so happy you’re part of the Galaxy family. Thanks a bunch, from all of us at Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ACCIDENTALLY DROPPED MY PHONE , BUT NO DAMAGES
on August 8, 2025
Posted by: EDDYLOKS
[This review was collected as part of a promotion.] GALAXY AI IS VERY HELPFUL IN SEARCHING WHAT I CAN'T FIND
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent phone
on August 9, 2025
Posted by: Timberunity88
[This review was collected as part of a promotion.] I bought the phone as my primary phone got smashed worked well slow in some spots but overall decent made calls recived texts. For the price cant complain
Value
3 out of 5
3
Response from Samsung USBy R&RAugust 13, 2025
Hiya Timberunity88,

Thank you for sharing your insights about your Galaxy A26 5G. We love hearing how our products improve your daily life! Your feedback inspires us to continue creating with purpose. We appreciate you choosing Samsung and thank you for your review.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy worlddddd
on August 9, 2025
Posted by: teseyjae
[This review was collected as part of a promotion.] love my phone but don't understand although I find newthings after a year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned
on August 9, 2025
Posted by: Carnivore
[This review was collected as part of a promotion.] There are so many features on this phone that I haven’t even experiences yet. It's like finding something new every day. Its powerful for work, play, and creativity. This phone makes my computer obsolete.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love my Galaxy A26! Great features!
on August 10, 2025
Posted by: Simmyma
[This review was collected as part of a promotion.] I love the new Galaxy AI feature! It's easy and can be very helpful at times.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Had to get same phone as dad's
on August 10, 2025
Posted by: Mom2four
[This review was collected as part of a promotion.] I had to get the same phone type of my dad's phone. After he passed away, mom didn't know how to use dad's phone. I decided to get the one he had so I can teach her how to use dad's phone. She has dementia and forgets everything I showed her, but since I live about a half hour away, it's so much easier to reexplain everything to her. She traded the s23 for the s25. Can't afford to keep up with her decisions. But having a similar one makes it easier to help her.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Health insurance
on August 10, 2025
Posted by: Mon2four
[This review was collected as part of a promotion.] My new health insurance sent me this tablet for BridgeCare. I love how smooth everything is. Simple to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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