Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(547 Reviews)
Rating breakdown 547 reviews
5 Stars
387
4 Stars
111
3 Stars
32
2 Stars
10
1 Star
7
80%of customers recommend this product.
(
28 out of
35)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Posted by: Tom Estep
Expertise:Intermediate
Verified Purchase:Yes
For the most part, I am happy with my new Galaxy A26 5G phone. My biggest complaint, so far is that I need to restart it at least once or twice a day because the wifi stops working. It is a whole lot cheaper than a Galaxy S25 though. I have had it for about 1 month.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 28, 2026
Hi Tom Estep,
Thanks for sharing your experience with the Galaxy A26 5G. It's great to hear you're generally satisfied. Reliable connectivity is essential for everyday smartphone use, and your feedback highlights how network performance affects daily routines. If you find yourself restarting your phone every few hours because of Wi-Fi problems, resetting your Wi-Fi connection might help. To do this, go to Settings, then General management, and select Reset. Choose Reset network settings for mobile issues or Reset Wi-Fi and Bluetooth settings for Wi-Fi and Bluetooth problems. Confirm by tapping Reset and entering your security code if prompted. For more tips on maintaining a stable Wi-Fi connection and reducing restarts, see our online article linked below. Samsung appreciates your feedback and thanks you for choosing us.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for sharing your experience with the Galaxy A26 5G. It's great to hear you're generally satisfied. Reliable connectivity is essential for everyday smartphone use, and your feedback highlights how network performance affects daily routines. If you find yourself restarting your phone every few hours because of Wi-Fi problems, resetting your Wi-Fi connection might help. To do this, go to Settings, then General management, and select Reset. Choose Reset network settings for mobile issues or Reset Wi-Fi and Bluetooth settings for Wi-Fi and Bluetooth problems. Confirm by tapping Reset and entering your security code if prompted. For more tips on maintaining a stable Wi-Fi connection and reducing restarts, see our online article linked below. Samsung appreciates your feedback and thanks you for choosing us.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Carmen R
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Bought this phone for my elderly mother as she was having alot of issues with her other phones. She needed an affordable, dependable,and easy to use phone and this fit the bill exactly. The phone was well within my budget and she was able to learn the basic functions of it. This phone is great for first time smartphone users and it doesnt hurt the bank account.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hello Carmen R,
Thank you for sharing this thoughtful experience. The Galaxy A26 5G is designed to deliver dependable performance, clear visuals, and simple navigation that supports everyday communication and connectivity. It’s wonderful to hear that it helped make technology more approachable and comfortable for your mother and it was able to fit into your lifestyle seamlessly. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing this thoughtful experience. The Galaxy A26 5G is designed to deliver dependable performance, clear visuals, and simple navigation that supports everyday communication and connectivity. It’s wonderful to hear that it helped make technology more approachable and comfortable for your mother and it was able to fit into your lifestyle seamlessly. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good value for its features
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Samsung devices for playing games and am satisfied when running them. I use it to research what I am curious or have to know. I can take pictures well since it has the graphics needed. It has good sound to play music and videos. It has a great size since it fits perfectly in my pocket.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works good for me
on June 6, 2025
Posted by: Mizterman
[This review was collected as part of a promotion.] Well I really appreciate it because samsung all together is just great
Value
5
Response from Samsung USBy R&R, June 6, 2025
Namaste Mizterman,
Thank you for sharing your feedback! We're glad to hear that the Galaxy A26 5G is delivering a great experience for you. It's designed to bring everyday reliability, smooth performance, and the connected features you need, making it an excellent choice for staying on top of it all. Your confidence in Samsung means everything to us. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback! We're glad to hear that the Galaxy A26 5G is delivering a great experience for you. It's designed to bring everyday reliability, smooth performance, and the connected features you need, making it an excellent choice for staying on top of it all. Your confidence in Samsung means everything to us. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Benjamin
from Virginia.
Expertise:Intermediate
Verified Purchase:Yes
It is a delightful device at a fabulous price. Recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I bought this phone and upgraded from the A14 5g
on June 21, 2025
Posted by: Galaxy74Guy
[This review was collected as part of a promotion.] I upgraded my phone from my galaxy A14 g5 to the galaxy A26 5g and it is so much smoother than the A14 I was using. I was able to put in my 2 tb SD card as well making sure I have plenty of room for any pictures, videos and games that I can switch over to a plus. I haven't been much with Samsung AI yet but I'll be definitely checking out what all it can and can't do. I have tried a few other AI apps but I don't know what to think about them other than they seem to be genuinely the next best thing for a phone and people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great feature
on June 24, 2025
Posted by: WillandShan2025
[This review was collected as part of a promotion.] The phone us great. AI is cool and have been researching a lot different things. The game garghics are super too. High definition and comfort to eye. The voice to text and great too. I can read and play voice mail with out answering the phone or calling voice mail. The internet service are very quick and are integrated through phone system. Phone detect thing like appointments and asks if you need a reminder set in the calendar. Making my life more organized and user friendly. I enjoy my new phone the Samsung 25 s with AI. But that not all because I still learning more features everyday. Like filter on videos and pictures for my social media accounts. With crystal clear camera on this device make it easier snap shot for depositing check in my bank account.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI on my A26 Galaxy Phone and It's Features..
on June 30, 2025
Posted by: Ositolindo4
[This review was collected as part of a promotion.] My A26 is awesome I love it and I Enjoy the Galaxy AI is really great... the Galaxy AI may be a little bit weird 🤔 but when you need help on or about something it's there to help and gives great informations... So I recommend the Galaxy A26 with the Galaxy AI Feature to Everyone... I give the Galaxy AI on my A26 phone A Double 5 stars...
Value
5
Written by a customer while visiting Samsung US