Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(540 Reviews)
Rating breakdown 540 reviews
5 Stars
383
4 Stars
109
3 Stars
31
2 Stars
10
1 Star
7
77%of customers recommend this product.
(
23 out of
30)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
I love the camera and the screen
on July 31, 2025
Posted by: Allymcat
[This review was collected as part of a promotion.] The galaxy AI is amazing amd I have used it alot. I also have been a huge fan if Samsung for a very long time. The camera does clear shots specially in the field that I work in I need a great camera. The details of the phone are great and it's easy to function and user friendly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed
on August 2, 2025
Posted by: Jennifer
[This review was collected as part of a promotion.] This phone is so fast! Love that it seamlessly integrated AI into my daily searches
Value
5
Written by a customer while visiting Samsung US
Posted by: Tara
from Wilmington, DE
Expertise:Expert
Verified Purchase:Yes
I bought this phone for my 13 year old son and while it doesn't necessarily have all the bells and whistles it's still a great phone for teens or elderly that don't like a lot of change. It is a 5g phone, it has Google Gemini AI, a 6.8in screen, 6gb of ram, expandable memory, a fingerprint scanner, etc. I think Samsung A series has a great line up for people who either need an entry level phone or just a basic 5g phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good features.
on August 2, 2025
Posted by: Robb4545
[This review was collected as part of a promotion.] This is a great phone, I'm a truck driver and it works great when using the hands free to drive my truck.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product suck
on August 2, 2025
Posted by: Trayloww
[This review was collected as part of a promotion.] It loads slow. People can't hear me when I call them.
Value
2
Response from Samsung USBy R&R, August 5, 2025
Hey there Trayloww,
Your feedback on the Galaxy A26 5G truly means a lot to us. This device is designed to meet a variety of needs, and we’re always updating our features based on user insights like yours. If you're having trouble making calls from your phone, it might be due to your SIM card, damage to your device, or issues with your account or carrier. You can try resetting your network settings by opening the network settings, going to Settings > General management > Reset, then selecting Reset network settings. For your mobile connection, tap Reset mobile network settings, then tap Reset settings. You might be prompted to enter your security credentials — just follow the prompts to confirm. For more detailed troubleshooting, please check out “Galaxy phone is unable to make or receive calls.” We also encourage you to explore the latest tips via Samsung Members or your Settings menu. We truly appreciate your perspective. Built for today, ready for tomorrow. Thank you so much for choosing Samsung.
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshoot/TSG10001939/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your feedback on the Galaxy A26 5G truly means a lot to us. This device is designed to meet a variety of needs, and we’re always updating our features based on user insights like yours. If you're having trouble making calls from your phone, it might be due to your SIM card, damage to your device, or issues with your account or carrier. You can try resetting your network settings by opening the network settings, going to Settings > General management > Reset, then selecting Reset network settings. For your mobile connection, tap Reset mobile network settings, then tap Reset settings. You might be prompted to enter your security credentials — just follow the prompts to confirm. For more detailed troubleshooting, please check out “Galaxy phone is unable to make or receive calls.” We also encourage you to explore the latest tips via Samsung Members or your Settings menu. We truly appreciate your perspective. Built for today, ready for tomorrow. Thank you so much for choosing Samsung.
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshoot/TSG10001939/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love My A26
on August 2, 2025
Posted by: AK907Nutz
[This review was collected as part of a promotion.] I have been pretty loyal with my cellphone choices, always going with a galaxy. This time after my a52 finally broke so I could no longer charge her, I had to get the A26. And she is just as good. And is holding up with how hard I am on phones. I am truly impressed. The only real problem I've had has to do with charging her and the battery dying super fast. But I know it is because of me not the phone. I don't know how or why or what I do to mess up the charger port. I'm also excited to start using the galaxy AI I never thought the AI would be so smart and useful. Thank you Samsung for your galaxy lines
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy phone
on August 3, 2025
Posted by: Sweepstakes615
[This review was collected as part of a promotion.] I love the galaxy phone series my own complaint is when my phone is in my pocket it will do things I didn't have it do like open easy pay or apps but other than that everything is good
Value
4
Written by a customer while visiting Samsung US
Posted by: SZ Meyers
from Passaic NJ
Expertise:Intermediate
Verified Purchase:Yes
Just give this accurate contacts, I upgraded from a 4-year-old phone also in the a series. Everything about this phone is better period. I upgraded from the A32 5G a 4-year difference means better all around
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US